WE ARE PART OF THE EUROPEAN UNION (EU MEMBER STATE).
UK buyers please be advised: As new UK customs procedures are being introduced, our couriers can not guarantee next-day or ANPOST 2-day shipping from Ireland.
Any VAT charges incurred by the new UK VAT CUSTOMS service is the sole obligation of the UK buyer. We imply no responsibility over UK Customs charges since the United Kingdom left the EU single market on December 31st, 2020.
Under no circumstances will we pay customs duty in order to receive back our parts.
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EBAY PARTS COMPATIBILITY IS JUST A GUIDE PLEASE MATCH PART NUMBERS OR CONTACT US PRIOR TO PURCHASING IF IN DOUBT.
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WE ARE AN AUTHORISED TREATMENT FACILITY FOR END OF LIFE VEHICLES (ELV).
**ENVIRONMENTAL WASTE PERMIT NUMBER:WFP-LD-21-0002-01**
**ALL QUOTED SHIPPING PRICES TO YOUR COUNTRY ARE FOR MAINLAND CITY LOCATIONS. IF YOU ARE LOCATED IN A RURAL LOCATION, WE MAY HAVE TO CHARGE ADDITIONAL COSTS. IF YOU ARE IN A RURAL LOCATION, PLEASE CONTACT US BEFORE PURCHASING, AND WE WILL BE HAPPY TO PROVIDE A SHIPPING QUOTE. **
CONDITIONS OF SALE FOR PARTS
1. PRIVACY STATEMENT
If you send us correspondence, including emails and faxes, we may retain such information in the records of your account. We retain these records in order to keep records of our relationship to measure and improve our customer service, and to investigate potential fraud and violation. We may overtime, delete these records if permitted by law.
2. PARTS GUARANTEE
Most vehicles and parts of vehicles sold from this establishment are auto salvage, are second hand and sold as such. Whilst we wish to give good value to our customers we cannot guarantee each part to be absolutely perfect as this is reflected in our prices when they are compared to brand new items.
**All of our products are delivered with seals or special markers. Damaged seals or markers will void any claim for reimbursement of costs.***
**We mark all our items with yellow security paint to seal items from being opened. If the security seal has been tampered with, this will void any warranty implied.**
All goods are warranted to be in satisfactory working order at the time of purchase. In the event of a fault arising within the guarantee period, the seller reserves the right to either repair or exchange the goods. If replacement goods cannot be found within a reasonable time, then the full purchase price will be refunded. This will only happen on production of the original sales invoice and only if the goods are returned in the same condition as when the goods were supplied.
There is a 20% handling charge for all parts that were correctly supplied by us that are returned. In the case of parts delivery via courier or post, this cost is non-refundable if the part was correctly supplied by us.
3. QUALITY
Any parts purchased will comply with the Sale and Supply of Goods Act and be of Satisfactory quality unless specified at the time of sale.
Any parts purchased will carry a minimum guarantee of 14 Days.
4. STANDARD GUARANTEE
All goods sold by EUROPEAN STANDARD CAR PARTS will carry a minimum 14 DAY WARRANTY from the date of purchase. Under no circumstances will European Standard Car Parts entertain any claim(s) whatsoever in regard to labour costs/charges involved in fitting, removal and or changing of the parts supplied by the company.
The 14 DAY WARRANTY will only cover parts purchased for general / public road use and will be VOID of any WARRANTY if fitted to any type of Race / Track car or for any other type of off road use.
5. DELIVERY
European Standard Car Parts will only contact you if your required part is available from us and ready for dispatch. We will try to deliver your parts to you within two working days of your order within Ireland and 3-5 working days to overseas destinations, where this is practical. However, delays may sometimes occur which are outside of our control. Any date specified for delivery is therefore approximate only. If delivery is delayed for more than 21 days, you have the right to contact us and refuse to accept the products. In these circumstances, we will refund any monies paid by you for those products and delivery monies you have been charged. However we will not be responsible for any other losses, costs, damages or charges that you may suffer if we delay in supplying or do not supply those products. At the time of delivery you will be required to validly sign off on the delivery of the products, after which time the products become your sole responsibility.
6. DELIVERY OF BODY PANELS
Please note that bonnets, wings and bumpers are very fragile due to their large, thin profile and are therefore prone to damage. We therefore use specialist couriers to ship these parts to limited commercial locations within Ireland only. If you wish to be assured of delivery, please confirm this with us when placing your order.
7. INSPECTION OF GOODS AND SIGN-OFF OF DELIVERY
All goods must be inspected upon delivery before signing. If goods prove to be damaged, do not sign and contact European Standard Car Parts within 2 working days. On delivery, please inspect all goods before signing; this is to ensure that the item has not been damaged during transit/carriage. If the courier refuses to let you inspect the goods, simply write the word Damaged and then sign. This is to ensure that if necessary, a claim can be made against the courier company.
8. SHORTAGES OR DAMAGED GOODS
In the event that a part(s) is supplied and proves to be incorrect or faulty upon fitting, European Standard Car Parts must be notified within 2 working days upon receipt of the goods in writing. Collection can then be arranged; if a replacement is not available then a full refund will be offered.
10. CLAIMS / REFUNDS
When you purchase online, you have a statutory right to return a product (other than perishable produce) within 7 days after your order has been delivered for replacement(cooling off period). You have a contractual obligation and we are contracted to you to supply a suitable part or replacement within 14 days of the initial order. If we are unable to supply you a replacement product within 14 days then we shall terminate the contract and refund your money. If a product is damaged or faulty please contact European Standard Car Parts and we will provide a replacement. Refunds will only be given where we are unable to complete the contract and terminate because no other suitable part is available. Persons or parties that return goods that are faulty and then do not allow us 14 days to provide a suitable replacement will be in breach of these terms and conditions of sale and in breach of contract. All parts are digitally imaged and the images recorded at European Standard Car Parts head office.
11. ELECTRICAL UNITS
All electrical/electronic items must be fitted by a qualified auto electrician. We cannot accept returns for items damaged as a result to being incorrectly fitted by unqualified persons. Returns for items that are not in working order will require written confirmation from a qualified auto electrician stating problems found.
This item is in working order unless otherwise stated in the description, please see below for our returns policy should there be any issues. Should a part need to be returned whether for fault or unsuitability NO LABOUR CHARGES WILL BE COVERED.
12. ENGINES/GEARBOXES
Engines and gearboxes must be installed by a qualified mechanic to qualify for the warranty.
The timing chain/belt and oil cooler must be replaced by the customer at the time of installation for any warranty to be valid.
The warranty will only cover the parts supplied and will not cover any labour charges under any circumstances, please bear this in mind before placing orders
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All engines purchased must be installed by a qualified and recognised motor mechanic and must be fitted with a new timing belt/cam belt/chain and filled with new oil and filters upon installation. Failure to follow this procedure will result in the guarantee/warranty being rendered null and void. Proof of purchase and professional installation will be necessary to proceed with any warranty claim.
13. DAMAGED ITEM (ON SITE)
Occasionally we discover that an item may have been damaged whilst in storage and as a result the item is unusable so we are unable to dispatch it.
We will initially make contact with the buyer of the occurrence and will try our best to source a replacement if possible.
14. RETURNED PARTS
Parts returned for credit must be returned in their original packaging.
15. SURCHARGES
Surcharges must be paid on purchase of all exchange units. The surcharge will then be credited when the old unit has been returned and passed through our returns department.
16. EXCHANGE UNITS.
Exchange units cannot be refunded if European Standard Car Parts consider the part/s to be in unserviceable condition.
17. SUITABILITY OF PARTS
It is the responsibility of the customer to assure himself that the parts supplied are suitable and correct for the application involved.
18. STOCKING POLICY
We sell parts that are generally known as replacement parts.
These can be;
Manufactured by or on behalf of the car maker (common word Genuine ) and carry the manufacturer s logo Manufactured by a supplier that supplies the car maker (common term original ) and carry the manufacturers’ logo Manufactured by a supplier who does not supply the car maker.
19. GENERAL
We shall not be liable for any failure to perform any of our obligations under these terms and conditions which is caused by circumstances beyond our reasonable control, including but not limited to any force majeure incident. Our failure to exercise any right or provision of the terms and conditions of sale shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. The section titles in the Terms and conditions are solely used for the convenience of the parties and have no legal or contractual significance.
