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Extra print options - A3 prints, Additional postage costs and copies of prints

peacefulheartstudio
  • (1848)
  • Registered as a business seller
£1.25 each
Condition:
New
50 available4 sold
Bulk savings quantity 1
Multi-buy:
Buy 4 or more for 1.06 each
Personalisation
See description for how to personalise.
Please use 250 characters or less.0/250
Breathe easy. Returns accepted.
Postage:
May not post to United States. Read item description or contact seller for postage options. See detailsfor postage
Located in: Southport, United Kingdom
Delivery:
Varies
Returns:
30 days return. Buyer pays for return postage. Personalised items cannot be returned. See details- for more information about returns

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eBay item number:175949874729
Last updated on 06 May, 2024 17:18:53 BSTView all revisionsView all revisions

Item specifics

Condition
New: A brand-new, unused, unopened and undamaged item in original retail packaging (where packaging ...
Personalised
Yes
Non-Domestic Product
No
Brand
Peaceful Heart Studio
Type
extra options
Country/Region of Manufacture
United Kingdom
Personalise
Yes

Item description from the seller

Business seller information

Peaceful Heart Studio
Vicki Magnusson
23 virginia street
Southport
Merseyside
PR8 6RZ
United Kingdom
Show contact information
:liamEmoc.kooltuo@oidutstraehlufecaep
Terms and conditions of the sale
Shipping and estimated delivery and dispatch times
 
Processing time is based on the individual item, the amount of personalisation required and the time it takes for a customer to give confirmation on any previews to send/post.
 
I offer free postage and Packaging for all UK customers with a processing/dispatch time of 1-7 days plus 2-5 days for delivery (second class Royal Mail large letter/small parcel). I always aim to send a preview within 1-3 working days but this can increase to 7 days during busy times e.g. the run up to Christmas, Mother s day and Father s day.
 
If your order does not arrive within 10 days after dispatch please get in touch. If the item has gone missing then a replacement will be sent out.
 
If a customer would like to pay extra for faster delivery then the following options are available.
 
- 1st class Royal Mail (1-2 working days) at an additional charge of £1.
 
- Royal Mail 24 hour tracked service ( aims to deliver in 24 - 48 hours ) at an additional charge of £3.30p.
 
- Royal Mail next working day delivery before 1pm at an additional charge of £6.95p.
 
Please contact us me by email to discuss options further.
 
I only post physical items within the united Kingdom. If you live in the EU or overseas then only a digital JPEG may be sent.
 
 
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
 
To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. Proof of posting is required and can be aquired from a post office for free.
 
To start a return, you can contact me through ebay messages or by email peacefulheartstudio@outlook.com.
 
Conditions of return
 
Buyers are responsible for return postage costs if they have changed their minds. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Items sent back to us without first requesting a return will not be accepted.
 
You can always contact us for any return question at peacefulheartstudio@outlook.com.
 
Damages and issues
 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
 
Exceptions / non-returnable items
 
All items are personalised items that are made to order. No item is sent out without confirmation from a customer that the details are correct and they are happy. If once receiving an item a customer notices a mistake then a replacement print will be sent out at a charge of £2.49. If the item is a digital JPEG then the £2.49 charge still applies. No refund can be given in this instance. If a mistake is made by peacefulheartstudio e.g. the wrong item is sent, then a replacement will be sent free of charge. If the item is defective or damaged on arrival then a replacement will be sent free of charge but i would require photos of the damaged item so i can claim back from Royal Mail.
 
Please get in touch if you have questions or concerns about your specific item.
 
Refunds
 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
 
If more than 15 business days have passed since we’ve approved your return, please contact us at peacefulheartstudio@outlook.com.
I certify that all my selling activities will comply with all EU laws and regulations.
peacefulheartstudio

peacefulheartstudio

100% positive Feedback
4.9K items sold
Joined Nov 2008
Usually responds within 24 hours

Detailed seller ratings

Average for the last 12 months

Accurate description
5.0
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0
Registered as a business seller

Seller Feedback (1,195)

3***a (0)- Feedback left by buyer.
Past 6 months
Verified purchase
Commication through out 5*. Very fast service & delivery 5*. Great value 5* would of payed more,. This seller has a small buisneas and deserves credit and the recognition for her amazing work. Gift for step daughter was a merged portrait. Step daughter reaction was one of amazement, joy & tears. Picture of her children in the arms of their grandma they never met was so realistic. Thank you for making my step daughter have an image that will last forever and will be very much cherished
b***9 (700)- Feedback left by buyer.
Past month
Verified purchase
Amazing seller, amazing communication and items arribed next day and we're perfect:) highly recommend, did a wonderful job
8***i (772)- Feedback left by buyer.
Past month
Verified purchase
Absolutely love it, Great communication with seller , arrived very quickly, would definitely recommend
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