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The Complete Lean Enterprise: Value Stream Mapping for Office and Services,

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eBay item number:176876586503
Last updated on 14 May, 2025 08:42:51 BSTView all revisionsView all revisions

Item specifics

Condition
New: A new, unread, unused book in perfect condition with no missing or damaged pages. See the ...
EAN
9781482206135
UPC
9781482206135
ISBN
9781482206135
MPN
N/A
Book Title
The Complete Lean Enterprise: Value Stream Mapping
Item Length
27.9 cm
Publication Year
2016
Type
Textbook
Format
Paperback
Language
English
Publication Name
The Complete Lean Enterprise: Value Stream Mapping for Office and Services, Second Edition
Item Height
280 mm
Author
Ew A. Locher, Beau Keyte
Publisher
Apple Academic Press Inc.
Subject
Management
Item Weight
408 g
Item Width
210 mm
Number of Pages
125 Pages

About this product

Product Information

The first edition of this book won a Shingo Prize for Excellence in Manufacturing Research, and now, following in the tradition of its bestselling predecessor, The Complete Lean Enterprise: Value Stream Mapping for Office and Services, Second Edition details a robust step-by-step approach for implementing Lean initiatives in the service industry and office environments. A must-read for those looking to maximize the value they provide their customers, this new edition describes how to better align value stream improvements to strategic needs. In addition, it engages the entire organization in experimentation and connects a new management system with tiered visuals in support of leader standard work. This updated edition of a Shingo Prize Winner: Features new critical steps in planning and preparing for VSM events Includes new content and examples from the service industry, including healthcare Provides a new examination of future state mapping Details methods for engaging an entire organization in continuous improvement by focusing on socialization Discusses the use of experiments to learn your way to a future state Provides examples of tiered visual management and demonstrates the principles of a lean management system Providing improved ways to involve your organization in transformation and to sustain your efforts, the book expands beyond the tools focus to challenge your organization to think and act differently in order to change the culture of your organization as you become more effective and efficient. This book details proven methods for aligning the organization for transformation, creating future state visions of improved effectiveness and efficiency, and engaging all levels of the organization in the transformation. After reading it, you will be better prepared to transform your organization to one that not only sustains improvement gains but is more adaptable to shifts in market and customer needs.

Product Identifiers

Publisher
Apple Academic Press Inc.
ISBN-13
9781482206135
eBay Product ID (ePID)
179983166

Product Key Features

Number of Pages
125 Pages
Publication Name
The Complete Lean Enterprise: Value Stream Mapping for Office and Services, Second Edition
Language
English
Subject
Management
Publication Year
2016
Type
Textbook
Author
Ew A. Locher, Beau Keyte
Format
Paperback

Dimensions

Item Height
280 mm
Item Weight
408 g
Item Width
210 mm

Additional Product Features

Country/Region of Manufacture
Canada
Title_Author
Beau Keyte, Ew A. Locher

Item description from the seller

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  • n***w (3)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item arrived on time and was packaged well. The item was exactly as advertised and was amazing value compared to other places. The seller was also incredibly speedy at replying to my enquiries. Although it was not the fault of the seller (the packaging used to send the item was more than sufficient), my figure did have a manufacturing defect (the left hand was broken off). Thankfully superglue put it back in place and no one can tell it was broken.
  • e***e (650)- Feedback left by buyer.
    Past month
    Verified purchase
    Item as described, well packaged, great price, unfortunately it took 9 days to arrive from stated dispatch date and seller didn’t respond to my request to investigate why tracking was still showing it as awaiting dispatch for a number of days.
  • i***e (55)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item came perfectly described with good packaging. Only issue is dispatch time and communication takes a while, thankfully came in time for what it was intended. Price is really good and super informative tutorials inside.