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Quality Function Deployment: Integrating Customer Requirements Into Product

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eBay item number:177131177470
Last updated on 11 Jun, 2025 09:11:26 BSTView all revisionsView all revisions

Item specifics

Condition
New: A new, unread, unused book in perfect condition with no missing or damaged pages. See the ...
EAN
9781563273131
UPC
9781563273131
ISBN
9781563273131
MPN
N/A
Book Title
Quality Function Deployment: Integrating Customer
Item Length
27.8 cm
Publication Year
2004
Type
Textbook
Format
Paperback
Language
English
Publication Name
Quality Function Deployment: Integrating Customer Requirements Into Product Design
Item Height
279 mm
Author
Yoji Akao
Publisher
Taylor & Francis INC International Concepts
Subject
Engineering & Technology
Item Weight
930 g
Item Width
216 mm
Number of Pages
392 Pages

About this product

Product Information

Quality Function Deployment (QFD) is a method for satisfying customers by translating their demands into design targets and quality assurance points. For a thorough how-to on the implementation of QFD, we went directly to the source -- Yoji Akao, the creator of QFD and one of the foremost leaders of the Japanese Total Quality Control movement. In this unprecedented book he explains the concepts and methods of this remarkable systems engineering approach. Filled with case studies, detailed charts, and over 100 diagrams, this book is a complete reference tool for QFD implementation. It includes-- Use of the demanded quality deployment chart. Using and promoting quality charts. Using quality control process charts: QFD at the pre-production. Quality deployment and reliability deployment. Quality development in the construction industry. QFD for the service industry. QFD for software development.

Product Identifiers

Publisher
Taylor & Francis INC International Concepts
ISBN-13
9781563273131
eBay Product ID (ePID)
92667435

Product Key Features

Number of Pages
392 Pages
Language
English
Publication Name
Quality Function Deployment: Integrating Customer Requirements Into Product Design
Publication Year
2004
Subject
Engineering & Technology
Type
Textbook
Author
Yoji Akao
Format
Paperback

Dimensions

Item Height
279 mm
Item Weight
930 g
Item Width
216 mm

Additional Product Features

Country/Region of Manufacture
United States
Title_Author
Yoji Akao

Item description from the seller

Seller business information

I certify that all my selling activities will comply with all EU laws and regulations.
VAT number: GB 118119922
CRN: 07652358
About this seller

loveourprices2

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  • 4***2 (324)- Feedback left by buyer.
    Past month
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    Thank you very much arrived today safe and sound all as described on ebay, very well packed with clear address, very good new condition cd good communication good value for money a good quality ebay seller.
  • n***w (3)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item arrived on time and was packaged well. The item was exactly as advertised and was amazing value compared to other places. The seller was also incredibly speedy at replying to my enquiries. Although it was not the fault of the seller (the packaging used to send the item was more than sufficient), my figure did have a manufacturing defect (the left hand was broken off). Thankfully superglue put it back in place and no one can tell it was broken.
  • e***e (657)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item as described, well packaged, great price, unfortunately it took 9 days to arrive from stated dispatch date and seller didn’t respond to my request to investigate why tracking was still showing it as awaiting dispatch for a number of days.