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The installation was not as easy as I thought it would be. The programming of the Nest lock was a little confusing, however the hardware was easy to install if you are familiar with door locks. Initially I had problems with the “Connect” device that communicates with the Yale lock. I had connection problems but was able to resolve the issue. On the other hand I had to call Google Nest Customer Support to figure out why the Nest Yale Lock was not accepting my reprogrammed password. The “key” was to reset the lock. The reset button is located inside the lock mechanism. I had to press the reset button while installing the double A battery in the battery compartment at the same time to successfully reset the lock. After I completed this procedure I was able to successfully reprogram my new security code. After all is said and done, I love the convenience of the lock. It operates via WiFi. If you also have a Nest Guard Alarm System you can sync your lock to the security system. Google commands can be coordinated with your Google display hub/home mini speaker. The only disadvantage with the system is that the voice verbal command to lock/unlock the door is not an operational function through your Google display hub or home mini speakers. You have to go to the Nest app to select to lock or unlock the door. Overall I am very pleased with the purchase. I got a heck of a deal and it was a factory sealed unit.Read full review
Verified purchase: Yes | Condition: New
Packaged well and installation went smoothly. However, the problem came when I had to connect the Nest Connect to the lock. I spent half of the day attempting to troubleshoot the issue. Chatted with 4 different specialists and was informed that the issue has been a problem for quite some time now. I finally reached a lead specialist who helped fix the issue. Apparently, I needed to use my phone as the hotspot and use my iPad to connect the nest connect. Only this way, was I able to connect the lock to the nest connect. It is working great now, but the issue was very disappointing and frustrating.
Verified purchase: Yes | Condition: New
This is a good product if you're already invested in the Google Nest home ecosystem. Installation was relatively easy on a door precut to standard sizes, although it was a little hard to adjust the deadbolt to the shorter throw. Adding to my home network and Nest account took a little fiddling, but the end result is worth it. I love the coded entry, and locking the deadbolt by placing your hand on the pad and not needing to fumble with a key is very nice. Being able to say "hey Google, lock the door" is very convenient. I would always want to have a way to get in my house with a key, but I may put this lock on my main entry and exit doors.
Verified purchase: Yes | Condition: New
Easy to use - once you install (which can be tough). Whatever you think - my advice is to get a locksmith to drill and install. Looks easy and straight-forward. But, there are a lot of easy mistakes and can make it look bad. I think the toughest part was waiting for a locksmith to come and install the lock - you can do the NEST part easily.
Verified purchase: Yes | Condition: Pre-owned
Great Product for your home, especially if your a person that likes to know who's going in and out of your home.This door lock send you notification when it's locked or unlock, and can lock on its own. No more giving out my key.
Verified purchase: Yes | Condition: New
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