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Virtual Selling : Going Beyond the Automated Sales Force to Achieve Total Sales Quality by Michael Malone and Thomas M. Siebel (2002, Trade Paperback)
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Product Description : In Virtual Selling the authors will spearhead a new generation of SFA design to provide powerful tools which will enhance customer contact and heighten the effectiveness of the sales representativeAccording to Thomas Siebel and Michael Malone although more than 500 companies are rushing to market with information technology to aid millions of salespeople world wide these systems are destined to fail Why Because the authors argue they focus only on improving efficiency rather than on increasing the effectiveness of the selling process
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About this product
Product Identifiers
PublisherFree Press
ISBN-100743236491
ISBN-139780743236492
eBay Product ID (ePID)93210631
Product Key Features
Book TitleVirtual Selling : Going Beyond the Automated Sales Force to Achieve Total Sales Quality
Number of Pages256 Pages
LanguageEnglish
Publication Year2002
TopicPersonal Success, General, E-Commerce / General (See Also Computers / Electronic Commerce), Sales & Selling / General
GenreBusiness & Economics
AuthorMichael Malone, Thomas M. Siebel
FormatTrade Paperback
Dimensions
Item Height0.6 in
Item Weight11.1 oz.
Item Length9 in
Item Width6 in
Additional Product Features
Intended AudienceTrade
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