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The Busy Leader's Handbook: How to Lead People and Places That Thrive
by Studer, Quint | HC | VeryGood
US $6.79
Approximately£5.00
Condition:
“May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend ”... Read moreAbout condition
Very Good
A book that has been read and does not look new, but is in excellent condition. No obvious damage to the book cover, with the dust jacket (if applicable) included for hard covers. No missing or damaged pages, no creases or tears, no underlining or highlighting of text, and no writing in the margins. Some identifying marks on the inside cover, but this is minimal. Very little wear and tear. See the seller’s listing for full details and description of any imperfections.
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eBay item number:196705634919
Item specifics
- Condition
- Very Good
- Seller notes
- Binding
- Hardcover
- Weight
- 1 lbs
- Product Group
- Book
- IsTextBook
- No
- ISBN
- 9781119576648
About this product
Product Identifiers
Publisher
Wiley & Sons, Incorporated, John
ISBN-10
1119576644
ISBN-13
9781119576648
eBay Product ID (ePID)
22038445791
Product Key Features
Book Title
Busy Leader's Handbook : How to Lead People and Places That Thrive
Number of Pages
288 Pages
Language
English
Publication Year
2019
Topic
Leadership, Motivational
Genre
Business & Economics
Format
Hardcover
Dimensions
Item Height
1.1 in
Item Weight
17.6 Oz
Item Length
8.9 in
Item Width
5.8 in
Additional Product Features
Intended Audience
Trade
LCCN
2019-024506
TitleLeading
The
Table Of Content
How to Approach This Book xvii "Wait . . . Didn't I Read This in Another Chapter?" xix Section 1 The Leader in You: Key Skills and Behaviors 1 1 Strive to Be Self-Aware and Coachable 3 2 Invite Feedback from Others and Don't Take it Personally; Instead, Take Ownership 7 3 To Be a Good Leader, First Learn to Be a Good Follower 13 4 Quiet the Ego and Lead with Humility 19 5 Let Values Be Your Guide 25 6 Be a Good Communicator 31 7 Know How to Get Things Done: Hit the Brakes on the Ideas; Hit the Gas on the Execution 37 8 Get Intentional About Time Management 41 9 Grace Under Fire: How to Manage Yourself During Stressful, Busy Times 49 10 Change the Way You Think About Change 55 11 Embracing Discomfort: Why Allowing Yourself to Be Unsettled Makes You a Better Leader 63 12 Clarity Counts: How and Why Leaders Should Give Clear Guidance on Rules 69 13 Face Conflict Head-on: Why Conflict Resolution is the Ultimate Business Skill 73 14 Reaching Resolution: How to Have Tough Conversations without Damaging Relationships 77 15 Drill Down on Generalizations 81 Section 2 Optimizing Employee Performance 85 16 Creating a Positive Workplace Culture 87 17 The Secret to Strong Relationships: Manage the Emotional Bank Account 93 18 Positive Recognition Changes Everything: The Art of Rewarding, Recognizing, and Saying Thank You 97 19 Meaning, Purpose, and Engagement: How Great Leaders Effectively Connect All Three 103 20 Help Employees Understand the Meaning of Their Work 111 21 Psychological Safety: Making it Comfortable for People to Tell the Truth and Take Risks 117 22 Know What the What is for Others (and Communicate Your Own What ) 123 23 Don't Resort to We/Theyism; Don't Let Others Practice It, Either 127 24 Create a Culture of Ownership Inside Your Company 131 25 Mentors Matter: Here's How to Be One and How to Work with One 137 26 Reducing Workplace Drama: How it Harms Your Company and How to Shut it Down 143 27 Make an Effort to Become a Millennial-Friendly Leader 147 28 Be a Positive Ambassador for Your Organization--and Teach Others to Do the Same 153 Section 3 Strategic/Foundational Topics 159 29 The Case for Structure: Why Companies Should Hardwire Processes, Practices, and Other Foundational Building Blocks 161 30 Define and Live Your Mission, Vision, and Values 165 31 Set Big, Bold, Clear Goals and Communicate Them to All Employees 171 32 Put "Official" (Written) Standards of Behavior in Place 175 33 The Power of Metrics: How Measuring the Important Things Helps Us Be the Best We Can Be 183 34 The Middle Manager Impact: Why a Strong Leader Development System is Crucial 189 35 Hiring the Right People: Creative Ways to Recruit and Hire 193 36 Retention: The First 90 Days and Beyond 199 37 Create a Training and Development System That Motivates Employees to Learn 207 38 Performance Reviews That Make a Difference 213 39 Customer Satisfaction Starts with Employee Engagement: Have a Process to Regularly Measure Both 219 40 Put a Well-Run Meeting System in Place: Why a Large-Group/Small-Group Approach Often Works Best 225 41 Focus on What Right Looks Like: How to Collect and Move Best Practices 233 A Final Thought: Putting it All into Practice 237 Acknowledgments 239 About the Author 243 Index 247 How Quint Studer Can Help Your Organization. . .and Your Community 263
Synopsis
A comprehensive book of "need-to-know" insights for busy leaders Being a great leader means getting the fundamentals right. It also means consistently doing the "little things" that make a positive difference in the lives of employees, customers, and other stakeholders. The Busy Leader's Handbook: How to Lead People and Places That Thrive is a practical, easy-to-use book filled with gentle reminders of what we should be doing every day--especially when work is at its most intense. The Handbook is packed with proven best practices, tools, tips, and tactics for engaging employees, revitalizing cultures, delighting customers, and building high-performance companies. Short, succinct, and accessible, each chapter is "stand-alone," offering helpful advice for meeting common business challenges. Plus, the strategies, approaches, and tactics are designed to be put into action immediately. Best-selling author, businessman, visionary, and entrepreneur Quint Studer draws on his 30-plus years of experience in helping organizations of all sizes and leaders at every level reach peak performance. Comprehensive in scope, his book overflows with insights and practical advice to help you make smart leadership decisions. For example: Why putting the right foundational structures in place early on creates clarity and heads off problems that cause businesses to struggle and fail The importance of followership: why being a good leader requires that you first be a good follower Why we tend to run from self-disruption and a sense of being unsettled (and how to learn to embrace them instead) Why leaders should seek consent, not consensus How to engage employees and create a positive workplace culture How to help employees find meaning and purpose in their work How to conduct difficult conversations and resolve conflicts--and why having these skills (or not) can make or break you as a leader Advice for attracting and hiring the best talent, retaining them over time, and dealing with the low performers who drive them away Why mentoring is so powerful and how to encourage it inside your company Tips and tactics for seeing the world through your customer's eyes How to reduce customer anxiety (and encourage them to buy) with the right words at the right times for the right reasons The Busy Leader's Handbook functions as a desk reference and pocket guide for anyone in a leadership position. It's also a great training tool for onboarding new leaders. Whether you work for a start-up, a small or mid-size business, or a large corporation, this book will change how you think, inspire you to do your job better--and help your organization thrive.
LC Classification Number
HD57.7.S7866 2019
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- c***m (404)- Feedback left by buyer.Past 6 monthsVerified purchaseWOW!; I cannot believe this 3 Days to Hawaii! ; AAA+++; Excellent Service; Great Pricing; Fast Delivery-Faster Than Expected to Hawaii!; Shipped 05/05, Mon, Received 05/08, Thu to Hawaii using free shipping; USPS Ground Mail, Book in Excellent Condition--Better Than Described ; TLC Packaging; Excellent Seller Communication, Sends updates . Highly Recommended!, Thank you very much!
- e***r (2705)- Feedback left by buyer.Past 6 monthsVerified purchaseThank you so much for offering this art book. Your price was fabulous on it. I had no communication, but you are no doubt a kind person. You are also a professional person, and your attention to detail really helped me in making my purchase decision. I'm adding you to my favorite seller list, and I always do shop with this list first. And also, I'd like to thank you for the lovely packaging, and the extremely fast shipping. The book was exactly as you described it. Happy New Year, if I can say.Sonia Boyce: Feeling Her Way by Ridgway, Emma; Martin, Courtney J. (#197040368082)
- t***1 (63)- Feedback left by buyer.Past monthVerified purchaseI had a problem after placing my order. I contacted the seller who responded within an hour and resolved the issue with no hassle. This book was a fair price and received today. I failed to notice, but the description did indicate it was missing the dust jacket. I highly recommend this seller.