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Crucial Conversations : Tools for Talking When Stakes Are High by Joseph Grenny,

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US $5.00
Approximately£3.76
Condition:
Very Good
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Located in: Southfield, Michigan, United States
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eBay item number:204047060744

Item specifics

Condition
Very Good: A book that has been read and does not look new, but is in excellent condition. No ...
ISBN
9780071401944

About this product

Product Identifiers

Publisher
McGraw-Hill Companies, T.H.E.
ISBN-10
0071401946
ISBN-13
9780071401944
eBay Product ID (ePID)
2277182

Product Key Features

Number of Pages
264 Pages
Publication Name
Crucial Conversations: Tools for Talking When Stakes Are High
Language
English
Publication Year
2002
Subject
Training, Business Communication / General, Communication Studies, Negotiating, Interpersonal Relations
Type
Textbook
Author
Kerry Patterson, Ron Mcmillan, Al Switzler, Joseph Grenny
Subject Area
Language Arts & Disciplines, Psychology, Business & Economics
Format
Trade Paperback

Dimensions

Item Height
0.7 in
Item Weight
13.1 Oz
Item Length
9 in
Item Width
6 in

Additional Product Features

Intended Audience
Trade
LCCN
2002-001129
Dewey Edition
23
Dewey Decimal
302.346
Table Of Content
Acknowledgments Ch. 1 What's a Crucial Conversation? Ch. 2 Mastering Crucial Conversations Ch. 3 Start with the Heart Ch. 4 Learn to Look Ch. 5 Make It Safe Ch. 6 Master My Stories Ch. 7 STATE My Path Ch. 8 Explore Others' Paths Ch. 9 Move to Action Ch. 10 Putting It All Together Ch. 11 Yeah, But Ch. 12 Change Your Life End notes Index
Synopsis
When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. This wise and witty guide gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve positive outcomes that will amaze you., The New York Times Bestseller Learn how to keep your cool and get the results you want when emotions flare. When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to: Prepare for high-impact situations with a six-minute mastery technique Make it safe to talk about almost anything Be persuasive, not abrasive Keep listening when others blow up or clam up Turn crucial conversations into the action and results you want Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
LC Classification Number
BF637.C45.C78 2002

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4.9
44 product ratings
  • 40 users rated this 5 out of 5 stars
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Most relevant reviews

See all 27 reviews
  • by jstingl
    28 Oct, 2021Most favourable review

    Get it & Do Better

    My favorite hero and president or our national nurse anesthesia association shared that he read this book 4 times. So I ordered it. I'm almost finished and can't wait to read it again and practice the simple principles. I see really nice changes in the outcome any conversation I apply the principals written this book. Get it ! And do Better!

    Verified purchase: YesCondition: Pre-ownedSold by: peachdvle

  • by poopdoodie2
    19 Oct, 2018

    Excellent condition and Read

    Must love book for anyone, like myself, who is struggling to make conversations easier when you have a hard time with them such as I. The book is in a 9/10 condition. The only flaw is the name on the bottom if the binding but all else is well.

    Verified purchase: YesCondition: Pre-ownedSold by: readingbooks_sendingpostcards

  • by cph04073
    22 Feb, 2017

    Awesome set!

    The audio companion and workbook really helps to reinforce the concepts learned in the book. The reader is able to transform those concepts into applicable everyday behavior both at home and in business.

    Verified purchase: YesCondition: Pre-ownedSold by: mts761ms

  • by sandy.brown03
    18 Nov, 2019

    Crucial Conversations is a Crucial Tool for Wellness

    There are many times when we shy away from having a crucial conversation because of fear: our own fear of being judged or rejected, or for fear of the others' reaction. 'Crucial Conversations' assists in breaching that fear and taking the step to talk about what is really important.

    Verified purchase: YesCondition: Pre-ownedSold by: petersenathan

  • by -e25UVOeSom@Deleted
    30 May, 2019

    Crucial conversations as a title is right On point!

    Courageous examples, candid and field tested approaches to all kinds of conversations. Mnemonic tools to remember theory and put it into practice. Much appreciated.

    Verified purchase: YesCondition: Pre-ownedSold by: thrift.books

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