Picture 1 of 7







Gallery
Picture 1 of 7







Have one to sell?
Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare by Clapper
US $19.99
Approximately£14.77
or Best Offer
Condition:
Good
A book that has been read, but is in good condition. Minimal damage to the book cover eg. scuff marks, but no holes or tears. If this is a hard cover, the dust jacket may be missing. Binding has minimal wear. The majority of pages are undamaged with some creasing or tearing, and pencil underlining of text, but this is minimal. No highlighting of text, no writing in the margins, and no missing pages. See the seller’s listing for full details and description of any imperfections.
Oops! Looks like we're having trouble connecting to our server.
Refresh your browser window to try again.
Postage:
US $3.45 (approx £2.55) USPS Media MailTM.
Located in: Hartland, Wisconsin, United States
Delivery:
Estimated between Mon, 28 Jul and Sat, 2 Aug to 94104
Returns:
No returns accepted.
Payments:
Shop with confidence
Seller assumes all responsibility for this listing.
eBay item number:234013315357
Item specifics
- Condition
- Pages
- 320
- Publication Date
- 2018-11-16
- Subject
- Safety
- ISBN
- 9781260440928
- EAN
- 9781260440928
About this product
Product Identifiers
Publisher
Mcgraw-Hill Education
ISBN-10
1260440923
ISBN-13
9781260440928
eBay Product ID (ePID)
6038750399
Product Key Features
Number of Pages
320 Pages
Publication Name
Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare
Language
English
Publication Year
2018
Subject
Administration, Physician & Patient, Health Care Delivery, Industries / Pharmaceutical & Biotechnology
Type
Textbook
Subject Area
Business & Economics, Medical
Format
Hardcover
Dimensions
Item Height
1.1 in
Item Weight
19 Oz
Item Length
9.3 in
Item Width
6.3 in
Additional Product Features
Intended Audience
Trade
LCCN
2018-037653
Dewey Edition
23
Illustrated
Yes
Dewey Decimal
610.28/9
Table Of Content
Foreword: Thomas H. Lee, MD, MSc Acknowledgments Introduction: Craig Clapper, PE, CMQ/OE Chapter 1: The History of the Modern Safety Movement Gary Yates, MD Chapter 2: Introduction to Safety Management Systems Carole Stockmeier, MHA Chapter 3: Safety Science and High Reliability Organizing (HRO) Craig Clapper, PE, CMQ/OE Chapter 4: An Introduction to HRO Leadership Skills Steve Kreiser, CDR (USN Ret.), MBA Chapter 5: Universal Skills for Preventing Harm Shannon M. Sayles, MS, MA Chapter 6: Communication, Collegiality, and Teaming David Varnes, CDR (USN Ret.), MSAE Chapter 7: Just Culture Judy Ewald Chapter 8: Measurement and Control Loops Cheri Throop, RN, and Martin Wright Chapter 9: Learning Systems Tami Strong, RN, MSN-HCQ Chapter 10: Workforce Safety Emily Halu, RN, MSN, and Joseph Cabral Chapter 11: High Reliability Organizing and the Patient Experience Deidre Mylod, PhD, Stacie Pallotta, MPH, and Thomas H. Lee, MD, MSc Epilogue: High Reliability Organizing's Full Promise James Merlino, MD Notes Index
Synopsis
From the nation's leading experts in healthcare safety--the first comprehensive guide to delivering care that ensures the safety of patients and staff alike. One of the primary tenets among healthcare professionals is, "First, do no harm." Achieving this goal means ensuring the safety of both patient and caregiver. Every year in the United States alone, an estimated 4.8 million hospital patients suffer serious harm that is preventable. To address this industry-wide problem--and provide evidence-based solutions--a team of award-winning safety specialists from Press Ganey/Healthcare Performance Improvement have applied their decades of experience and research to the subject of patient and workforce safety. Their mission is to achieve zero harm in the healthcare industry, a lofty goal that some hospitals have already accomplished--which you can, too. Combining the latest advances in safety science, data technology, and high reliability solutions, this step-by-step guide shows you how to implement 6 simple principles in your workplace. 1. Commit to the goal of zero harm. 2. Become more patient-centric. 3. Recognize the interdependency of safety, quality, and patient-centricity. 4. Adopt good data and analytics. 5. Transform culture and leadership. 6. Focus on accountability and execution. In Zero Harm , the world's leading safety experts share practical, day-to-day solutions that combine the latest tools and technologies in healthcare today with the best safety practices from high-risk, yet high-reliability industries, such as aviation, nuclear power, and the United States military. Using these field-tested methods, you can develop new leadership initiatives, educate workers on the universal skills that can save lives, organize and train safety action teams, implement reliability management systems, and create long-term, transformational change. You'll read case studies and success stories from your industry colleagues--and discover the most effective ways to utilize patient data, information sharing, and other up-to-the-minute technologies. It's a complete workplace-ready program that's proven to reduce preventable errors and produce measurable results--by putting the patient, and safety, first.
LC Classification Number
R729.8.C53 2019
Item description from the seller
About this seller
East Capitol Depot
100% positive Feedback•564 items sold
Registered as a private sellerThereby, consumer rights stemming from EU consumer protection law do not apply. eBay buyer protection still applies to most purchases.
Seller Feedback (293)
- x***i (47)- Feedback left by buyer.Past monthVerified purchaseExcellent quality item, as described good condition, pictured perfect, and great value. Would definitely buy again. A+ seller. Have a great week, Thank you.
- i***o (1256)- Feedback left by buyer.Past 6 monthsVerified purchaseExcellent service, thank you very much !!!!
- y***a (412)- Feedback left by buyer.Past 6 monthsVerified purchasefast deliveryFirst Alert CO605-3 Plug-In Carbon Monoxide Alarm 9V Battery (#234912202307)