PLEASE READ THE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE PURCHASING FROM US. We maintain this eBay shop as a service to our customers, and by purchasing from our eBay shop you are agreeing to comply and be bound by the following terms of use. Please review the following terms and conditions carefully, and check them periodically for changes. If you do not agree to the terms & conditions, you should not review information or obtain goods from this eBay shop/listing.
1. Acceptance of Agreement. You agree to the terms and conditions outlined in this Terms & Conditions of use Agreement ("Agreement) with respect to our eBay shop and its listings (the "E Shop" & "Listing"). This agreement constitutes the entire and only agreement, representations, warranties & understandings with respect to the E Shop & Listing, the content, products or services provided by or through the E Shop/Listing, and the subject matter of this Agreement. This Agreement may be amended by us at any time and from time to time without specific notice to you. The latest agreement will be posted on the E Shop & our Listing, and you should review this Agreement prior to purchase.
2. Availability. In the event that goods ordered are not available & we are unable to fulfill your order it will be cancelled and any payment refunded. You will be notified of this by e-mail which will include your refund details. Where an order cannot be fulfilled because the goods ordered are not available we make no guarantee that further stock will become available at a later date, or at all. All sizes and prices are updated on a daily basis.
3. Prices & Payment. Advertised prices include VAT at the current applicable rate. Immediate payment is required after purchase. We do not accept E-Cheques. Prices are subject to change at any time without notice. Where an order has been processed, and the price of the ordered product is subsequently revised downwards for any reason, we are under no obligation whatsoever to refund the difference in price to any customer. However, where a customer has grounds for believing he/she should have received their order at the revised (lower) price, a part or full refund of the price difference is at the absolute discretion of Floral UK Ltd (Camper). We strictly only accept PayPal as a means of payment. We do not accept: Postal Order, Bankers Draft, Personal Cheque or Escrow. You represent and warrant that if you are purchasing something from us that (i) any address details, phone numbers or PayPal information you supply is true, correct and complete & (ii) you will pay the charges incurred by you at the posted prices, including any shipping fees and applicable taxes.
4. Disclaimer. We accept no responsibility or liability whatsoever for any damages caused by viruses contained in the form or document. WE WILL NOT BE LIABLE TO YOU FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND THAT MAY RESULT FROM USE OF OR INABILITY TO USE OUR SITE. Our maximum liability to you under all circumstances will be equal to the purchase price you pay for any goods, services or information.
5. Verify Member's Address: Floral UK Ltd (Camper) reserves the right to contact a Buyer via e-mail or phone to verify the accuracy of account information (including the Buyer's correct name and address) which may be needed to provide the Buyer with the goods he or she purchased from Floral UK Ltd (Camper).
6a. Delivery. All orders are dispatched within 2- 5 business days of receiving confirmation (Monday to Friday). We reserve the right to delay dispatch if we are awaiting a response from a Buyer regarding their order. DHL Express Tracked service is used by default for all UK orders. This is a tracked and signed for service, the normal delivery time varies between 2-4 business days, however DHL Express have up to 14 business days to deliver the item.
6b. Non Received Items. We ship all our items using a tracked and signed for service which is very secure and reliable.
In the rare event your parcel is not received but the tracking details confirm that the parcel has been delivered and signed for at the address on the order and you state you have not received the item. We have no option but to open a claim with the courier, we regret we are only able to submit a claim form 15 business days from the date the item was posted. Once the claim has been submitted, it will take 45 business days (approximately 2 months) for the courier to settle the claim one way or the other. They will not allow us to chase the claim until this period has passed. If your parcel is not received and the tracking details do not confirm that the item has been delivered correctly or at all, we will replace or refund your order if the tracking has not updated after 14 business days from the delivery due date. We Regret we cannot refund / replace orders in the event that the tracking shows that the goods have been signed for at the correct address until the courier accepts our claim to the contrary. We apologise for any inconvenience that this may cause.
6c. Postal Strikes. In rare cases DHL may go on strike. In this situation we will always do our best to ensure your item is received at the earliest opportunity. However, this is completely out of our control and is subject to DHL own contingency plan.
7. Exceptions Of Delivery. We will not dispatch to any P.O. Box delivery addresses, or APO/BFPO addresses. In the event you place an order for the wrong delivery address you will need to contact us and we will cancel your order. You will then need to replace your order with the correct address details. We strictly only dispatch to a PayPal confirmed addresses ONLY. The address on the order is the only address we will dispatch to.
11. Returns Policy. If you wish to return your purchase it must be returned in 'as-received' condition (i.e. unworn) with the original box (i.e. also unmarked & undamaged) and swing tags, labels etc. and MUST contain your original packing slip, within 30 days of it being delivered. On receipt we will refund your account less any original delivery charge paid at the time of purchase. Please also note if you require an alternative product you will need to place a new order as your original will be refunded upon return.
i.e. we do not operate an exchange service.
(Refunds will show in Paypal as being from Floral UK Ltd (Camper))
All goods must be returned to:
CAMPER (att. E-shop),
Polígono Industrial Fondos de L’estació
Barcelona Sur 2C-2D
08792 La Granada del Penedés
(Barcelona). Spain.
12. Faulty / Not As Described. In the unlikely and rare event that your purchase is supplied with a material or manufacturing fault, please return it to us for inspection at the earliest opportunity.. Please contact us to make us aware of the problem. We will endeavor to resolve any issue as quickly as possible. This generally involves you returning the product to us using a tracked service. Upon receipt, your order will be inspected and analysed for any defects/faults. Should a defect/fault be discovered we will issue a full refund including your return postage. Please note that if you delay or continue to use the product after you've identified a fault you may not be entitled to a full refund. You will not be entitled to a refund if you cause the fault through misuse or lack of care. If the product you receive is not as described or a different product to that ordered, please contact us immediately. We will ask you to return the product to us and where we have supplied in error we will refund the purchase price and your postage cost in full.
13. Other Information. Only the stock we have available is listed, if your size is not shown then we do not have it in-stock. Shop-soiled/Discoloured applies to items previously displayed in our high street stores. 'Discoloured' is where one shoe is faded from exposure to sunlight in a window display; 'shop soiled' means it is slightly marked or grubby, usually from being tried on in-store by customers. All prices in our E Shop/Listings are as stated and non-negotiable. All our products are 100% genuine branded stock, direct from the supplier, new in box (unless otherwise stated). We do not sell seconds or counterfeits.
Intellectual Property Rights
All intellectual property rights (including copyright, patents, trademarks, trade names, database rights and design rights) to all of the information and material (including all text logos, graphics and software) provided through this website shall remain the property of CAMPER or its associated companies, or are used with the consent of the relevant rights holders, and are explicitly reserved.
Your use of this website and its contents grants no rights or transfer to you in relation to any copyright, designs, trademarks and any other intellectual property rights relating to the Content (as described in the Content section below), including CAMPER’s software and all HTML and other codes contained in this website. All such Content, including third party trademarks, designs and related intellectual property rights mentioned or displayed on this website are protected by national intellectual property and other laws and international treaty provisions.
You are permitted to use the Content only as expressly authorized by CAMPER and/or its third party licensors. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited. However, you are permitted to make one copy for the purpose of viewing the Content for your own personal use.
Content
In addition to the intellectual property rights mentioned above, “Content” is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this website. Although care has been taken to ensure the accuracy of the information and materials on this website, CAMPER does not guarantee that the Content on this website is up-to-date , complete and accurate or that the Content is free of any defects, errors and/or viruses. Furthermore, CAMPER does not guarantee that such defects, errors and/or viruses will be remedied or deleted. Moreover, CAMPER reserves the right to interrupt accessibility to this website for maintenance or updating processes. We always recommend that all users of the Internet ensure they have up to date virus checking software installed.
No commercial use
This website is for your personal, non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products or services contained within this website. You may not use this website, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own website.
Your activity
You agree that you will be personally responsible for your use of this website and for all of your communication and activity on and pursuant to this website. If we determine that you are or have been engaged in prohibited activities, were not respectful of other users, or otherwise violated the T&Cs, we may deny you access to this website on a temporary or permanent basis.
Hyperlinks
We may include hyperlinks on this website to other websites or resources operated by third parties other than CAMPER, including advertisers. CAMPER has not reviewed all of these websites linked to this website and is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.
Limits on our liability
In no event shall CAMPER be liable for any direct and indirect loss, damage or expense – irrespective of the manner in which it occurs – which may be suffered due and/or pursuant to your use of this website and/or the information or materials contained on it, or as a result of the inaccessibility of this website and/or the fact that certain information or materials contained on it are incorrect, incomplete or not up-to-date.
The clause above does not exclude or limit the liability of CAMPER for anything for which liability cannot be excluded or limited by law.
Compensation
At our request, you agree to compensate us fully, defend us and hold us harmless immediately on demand, our officers, directors, agents, affiliates, licensors, and suppliers, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of these T&Cs by you including the use by any other person accessing this website using your account as a result of your action or inaction.
Relationship
You acknowledge and agree that no joint venture, partnership, employment, or agency relationship exists between you and CAMPER as a result of these T&Cs or your use of this website. You agree that you may not and will not present yourself as a representative, agent or employee of CAMPER and we shall not be liable for any representation, act, or omission on your part.
No waiver
If you breach the T&Cs and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach the T&Cs.
Governing law
These T&Cs shall be governed by and construed in accordance with Spanish laws. The parties, without waiving their own jurisdiction or any other that they may be entitled to by law, submit themselves to the jurisdiction of the relevant courts of Inca for any action and claim that could arise regarding the execution and/or interpretation of these T&Cs.
©CAMPER
