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Jason Young & Jonathan Malm The Come Back Culture NEW 1st/1st HC w/DJ

rjcsdselling
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Condition:
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Located in: Ramona, California, United States
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eBay item number:234557931660
Last updated on 30 Jan, 2024 17:45:04 GMTView all revisionsView all revisions

Item specifics

Condition
New: A new, unread, unused book in perfect condition with no missing or damaged pages. See the ...
Narrative Type
Nonfiction
Country/Region of Manufacture
United States
Type
Business
Features
First Printing, Hardcover w/Dust Jacket
Original Language
English
Edition
First Edition
ISBN
9781540901972
Publication Year
2022
Format
Hardcover
Language
English
Book Title
Come Back Culture : 10 Business Practices That Create Lifelong Customers
Author
Jason Young, Jonathan Malm
Item Length
8.5in
Publisher
Baker Books
Genre
Business & Economics
Topic
Leadership, Customer Relations, Commerce, Workplace Culture
Item Width
5.5in
Item Weight
15.2 Oz
Number of Pages
208 Pages

About this product

Product Information

Everything equal, customers choose whether they will return based on the feeling they get when interacting with your brand. Research reveals that a high number of customers will go through the trouble of switching brands due to a bad customer experience. Great businesses know how to make a customer feel seen, understood, and valued. Those satisfied customers trust you more and come back--and they tell their friends.Backed by plenty of on-the-ground research and illustrated with real-life examples, The Come Back Culture shows you how to create an experience that keeps people coming back for more. It shows you how to- build a hospitable team- know your guest- create moments that impress- recover quickly when things go wrong- and moreWhether you offer a service or a product online or at a physical location, you can use the principles in this book to turn your customers into raving fans of your business who not only spend their money but continue to spread awareness of your brand.

Product Identifiers

Publisher
Baker Books
ISBN-10
1540901971
ISBN-13
9781540901972
eBay Product ID (ePID)
9050424002

Product Key Features

Book Title
Come Back Culture : 10 Business Practices That Create Lifelong Customers
Author
Jason Young, Jonathan Malm
Format
Hardcover
Language
English
Topic
Leadership, Customer Relations, Commerce, Workplace Culture
Publication Year
2022
Genre
Business & Economics
Number of Pages
208 Pages

Dimensions

Item Length
8.5in
Item Width
5.5in
Item Weight
15.2 Oz

Additional Product Features

Lc Classification Number
Hf5415.55.Y68 2022
Target Audience
Trade
Lccn
2021-041030
Dewey Decimal
658.8/12
Dewey Edition
23

Item description from the seller

rjcsdselling

rjcsdselling

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Registered as a private seller
Thereby, consumer rights stemming from EU consumer protection law do not apply. eBay buyer protection still applies to most purchases.

Seller Feedback (386)

r***n (608)- Feedback left by buyer.
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Fast shipping, awesome communication, item is perfect. Highly recommended seller
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Very fast delivery! Item arrived in pristine condition exactly as described in listing ! Highly recommend this sell! Would definitely do business again! Thank you!
b***r (79)- Feedback left by buyer.
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Books arrived in great condition. Shipping was super quick and everything was packaged with care. Seller was also very communicative and combined shipping. Thank you!

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