2 – Range of goods and conclusion of contract
(1) The provider offers the goods displayed in the online shop to registered customers for purchase. The color representation of the articles on the website may vary slightly depending on the Internet browser used and the customer’s monitor settings.
(2) The selection of goods, the conclusion of the contract and the execution of the contract are carried out in German, but can also be carried out in English, French and Spanish.
(3) The provider delivers worldwide.
(4) The customer selects the desired goods by pressing the “ADD TO CART” button on the respective product page and continuing the purchase or by clicking the “CHECKOUT” button to complete the item selection. The shopping cart summarizes all goods selected for an order. The order request can then be transmitted to the provider via the button “ORDER WITH OBLIGATION TO PAY”. Until the order is sent, the customer has the option at any time to view and change the data given in the order or to cancel the order entirely.
(5) The seller submits an offer to buy the goods displayed in the seller’s shop. By sending the order request using the “ORDER WITH PAYMENT” button, the customer accepts the purchase offer. The provider confirms the conclusion of the contract by email (contract confirmation).
(6) The order processing and contact take place via email and automated order processing. The customer must ensure that the e-mail address provided by him for processing the order is correct so that the e-mails sent by the seller can be received at this address. In particular, when using SPAM filters, the customer must ensure that all emails sent by the provider can be delivered.
(7) The content of concluded contracts is saved by the provider and sent to the customer by email in the contract confirmation.
(8) In the event of delivery obstacles or other circumstances that would prevent the fulfillment of the contract, the provider will inform the customer by email.
3 – Prices and Payment
(1) All product prices are final prices plus shipping costs. Goods without recognized sales tax are subject to differential taxation in accordance with § 25a UStG. Charges that are not subject to differential taxation and are not marked as such include the statutory sales tax.
(2) The shipping costs and shipping method are listed in the respective product description and in the ordering process.
(3) The provider delivers at the option of the customer against prepayment by direct debit, by credit card, by bank transfer, by instant transfer, by PayPal or against cash payment on collection according to the following provisions:
(a) For payment by credit card, the customer will be forwarded to the external service of Stripe, Inc. (hereinafter referred to as “Stripe”) after the contract has been concluded. There he gives his card details and initiates payment. In this context, the provider authorizes Stripe to accept payment from the customer with a fulfilling effect.
(b) For payment by normal bank “transfer”, the customer receives the provider’s bank details together with the contract confirmation. The provider only accepts transfers from abroad as SEPA transfers in euros free of charge.
(c) For the Immediate transfer payment method, after the contract has been concluded, the customer will be redirected to the external Wirecard service, where the customer will enter his data and initiate payment.
(d) For the payment method “PayPal”, the customer will be redirected to an external PayPal S.a.r.l. website after the contract has been concluded, here the customer enters his PayPal data and thereby initiates payment.
(e) Other free payment methods may be available; these result from the “Payment” area in the ordering process. With the confirmation of the contract sent by e-mail, the buyer will be given more detailed information about the processing of payment and shipping.
(4) A payment period of two weeks from receipt of the contract confirmation applies to the customer. The provider sets the desired goods apart for the purchaser during duration of the payment period. It is customers responsibility to effect his payment in time so that the supplier receives it within the deadline. The provider reserves the right to withdraw from the purchase contract and to sell the goods elsewhere if payment has not been received by the deadline. Any payment received by the customer after withdrawal will be reimbursed to the customer.
4 – Shipping, delivery times
(1) The provider delivers the goods within the time period specified in the respective order process from receipt of payment.
(2) Several products ordered at the same time are delivered in one shipment; the delivery time of the product with the longest delivery time applies to the collect shipment. If the customer wishes a certain product to be delivered in advance with a shorter delivery time, he must order this product separately.
(3) If the delivery to the purchaser fails because the purchaser has given the delivery address incorrectly or incompletely, a new delivery attempt will only be made if the purchaser pays the costs for the new shipment. The renewed shipping costs correspond to the shipping costs agreed upon when the contract was concluded. The provider will inform the customer about the necessary costs of a new delivery by email. A new dispatch will only take place after receipt of payment of these costs.
5 – Consumer right of withdrawal
(1) A customer who buys as a consumer has a right of withdrawal in accordance with the statutory conditions. A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity.
(2) The provider grants a consumer with permanent residence outside Germany a 14-day withdrawal period even if the national law of the consumer provides for a shorter period for this.
(3) The provider grants a consumer with permanent residence outside Germany to informally transmit the declaration of revocation even if the consumer’s national law provides for a stricter form.
6 – General information
(1) Please avoid damaging and contaminating the goods. If possible, please send the goods back to us in their original packaging with all accessories and all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please use suitable packaging to provide adequate protection against transport damage.
(2) Please do not send the goods back to us freight collect if possible.
(3) Please note that the aforementioned numbers 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.
7 – Warranty
1) If the purchased item is defective, the provisions of statutory liability for defects apply.
(2) The following applies to used goods: Claims for defects are excluded if the defect does not appear until one year after delivery of the goods. Defects that occur within one year of delivery of the goods can be asserted within the statutory limitation period. For the second-hand goods offered, the parties agree to a one-year limitation period for warranty claims. However, the shortened limitation period does not apply to claims due to injury to life, limb or health and also not to claims due to other damage based on a grossly negligent or willful breach of duty by the provider, his legal representatives or his vicarious agents.
(3) The customer is asked to complain to the deliverer about delivered goods with obvious transport damage and to inform the seller thereof. If the customer does not comply, this has no effect on his statutory or contractual claims for defects.
(4) Otherwise, the warranty claims are based on the statutory provisions.
