Top Dog Decks - Terms and Conditions of Sale
By placing an order with us on eBay, you are agreeing to these terms and conditions. Please read them carefully. If you have any questions, please contact us before purchasing.
1. About Us
Seller Name: Top Dog Decks trading as topdogdecks
Contact: Please use the eBay messaging system for all communication.
Business Address: Available upon request
2. Product Description
We make every effort to accurately describe our items, including their condition, dimensions, and features.
Please review all photographs carefully as they form part of the item description.
Colours may vary slightly due to monitor settings and lighting conditions.
All used items are sold in as is condition unless otherwise stated, with wear consistent with age and previous use. Specific faults or damage will be highlighted.
3. Pricing & Payment
All prices are as listed on the eBay item page and are inclusive of VAT where applicable.
Payment is required immediately for Buy It Now purchases. For accepted Best Offers or auction wins, payment is expected within 1-2 business days.
We accept payment via eBay s managed payments system (which includes PayPal, credit/debit cards, etc.).
4. Shipping & Delivery
Dispatch Time: We aim to dispatch all orders within 1-2 business days of receiving your order. Business days exclude weekends and public holidays.
Postage Services: Items will be sent via Royal Mail. The specific service used will be stated in the listing. If we need to ship via an alternative method, we will contact you before shipping with more information.
Combined Shipping: We are happy to combine shipping for multiple items where possible. Please request an invoice before paying if you purchase multiple items.
Estimated Delivery: eBay provides estimated delivery dates. Please note these are estimates and actual delivery times may vary due to carrier delays or unforeseen circumstances.
International Shipping: We only ship to countries supported by eBay s Global Shipping Programme (GSP) or explicitly listed in our shipping options. Buyers are responsible for any customs duties, taxes, or import fees levied by their country.
Lost or Damaged Items: In the rare event an item is lost or damaged in transit, please contact us immediately. We will assist in resolving the issue with the courier.
5. Returns & Refunds (Your UK Consumer Rights)
Please see our Returns Policy.
6. Feedback
We strive for 5-star positive feedback. If you have any issues or concerns, please contact us before leaving negative or neutral feedback. We are committed to resolving any problems fairly and quickly.
We will leave positive feedback for buyers once payment is received.
7: Data Protection
We will only use your personal information (name, address, contact details, including telephone number where provided) for the purpose of processing and fulfilling your order, communicating with you about your purchase, and fulfilling our obligations under these terms and conditions.
To facilitate order fulfilment and shipping, your data will be securely processed through our chosen platforms:
Shopify: Our e-commerce platform that manages order details.
Royal Mail Click & Drop: Our shipping platform used to generate shipping labels and manage deliveries.
By placing an order, you consent to your data being shared with Shopify and Royal Mail Click & Drop solely for the purpose of processing your order and delivery.
We comply with the General Data Protection Regulation (GDPR) and other relevant data protection laws. Your data will not be shared with any other third parties except as necessary for shipping, payment processing (via eBay s managed payments system), or where legally required.
We retain your data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
Thank you for choosing Top Dog Decks! We appreciate your custom.
