About Us
Radical Sportscars are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact Details
Radical Sportscars
24-26 Ivatt Way Business Park
Westwood, Peterborough
Cambs PE3 7PG
United Kingdom
Tel: +44 (0) 1733 331616
Fax: +44 (0) 1733 264959
Email: parts@radicalsportscars.com
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
The price of shipping is worst case, once packed into the parcel(s), this may work out out to be cheaper than quoted, we will reduce the amount carriage charged and e-mail you with changes.
For business customers in European Union (EU) with a valid VAT registration number, please contact Radical for validation and creation of your business account for VAT-free purchasing. Calculation of VAT/taxes is based on your billing/shipping address and status as a personal (private) or business customer.
Shipping And Handling
Unless otherwise expressly agreed by the company in writing the price for Goods shall exclude carriage, which shall be charged to the Customer seperately. Delivery dates are given in good faith but are not guaranteed and time is not of the essence in repect of the delivery of Goods.
Delivery shall deemed to be effected as soon as the Goods have arrived at such address at any time of day, in any country. The customer will provide at its at the delivery address adequate and appropiate equipment and manual labour fot off-loading the Goods.
If the Customer fails to take delivery of any Goods when they are ready for delivery or to provide any instructions, documents, licences or authorisations required to enable the Goods to be delivered on time, the Goods will be deemed to have been delivered and (without prejudice to its other rights) the Company may still arrange for the storage of the Goods until actual delivery or sale and charge the Customer for related costs and expenses: and/or following written notice to the Customer, sell any of the Goods at the best price resonably obtainable in the circumstances and charge the Customer for any shortfall below the price under the contract.
All claims for non-delivery of or transit damage to Goods shall be made in writing to the Company within fourteen days after reciept by the Customer of Goods. The Customer shall have no right to reject the Goods.
If the Customer notifies the Company of any non-delivery of or transit damage to the Goods as aforesaid then the Customer will use all resonable endeavours to assist the Company in proving whether or not any carrier of the Goods is responsible for the damage. If the Customer fails to notify and assist the Company in accordance with the terms of this Condition, the Company's rights against the carrier will be prejudiced and accordingly the Company shall not be under any liability whatsoever for or arising out of, any non-delivery, discrepancy or damage unless the same is directly caused by the Company or it's willful default or negligence. In case of any damage to the Goods the Customer shall not use them and shall make no attempt to alter or repair the Goods until the Company has investigated.
The quantity of any consignment of Goods is recorded by the Company upon dispatch from the Company's place of business and such record shall be conclusive evidence of the quantity recieved by the Customer on delivery unless the Customer can provide conclusive evidence proving the contrary.
Any liability of the Company for the Goods shall be limited to replacing the Goods within a resonable time or issuing a credit note at the pro-rata contract rate against any invoice raised for such Goods.
Delivery Schedule
We deliver your order right away. We will normally send your order to you in 1-2 business days. International orders are generally received in under 4 days.
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order, if you would rather not wait.
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively contact us using the details at the top of this page.
Privacy Policy
Radical Sportscars do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes.
Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at: http://www.legislation.gov.uk/uksi/2000/2334/contents/made
