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This is a used product and it is many years old to give some context. The remote is supposed to be touch sensitive and when you put it down, it goes dormant. Well, currently, when I pick it up, it becomes active but within ten or fifteen seconds, it goes dormant in my hand. Then a few seconds later it becomes active again. So, when you are trying to program or do something complicated, it is constantly going off and on. It becomes quite a challenge. I contacted Denon and shared my concerns and their response was for me to buy a new one and by the way, they don't have any available and haven't for quite some time and don't know when they will have any to purchase. The receiver it is connected to needs the remote for quite a few functions, like tuning in a radio station. In other words, I don't listen to the radio much.Read full review
Verified purchase: Yes | Condition: Pre-owned
its in brand new condition
Verified purchase: Yes | Condition: Pre-owned