Parcel zone charges:
Zone 2. An £8.00 zone charge will be applied when sending items to the following postcodes:
Scottish Highlands & islands
Inverness – IV1-3, IV4-36, 40 & IV52-54
Isle or Arran – KA27
Isle of canna – PH44
Isle of Coll - PA78
Isle of Colonsay - PA61
Isle of Cumbrae – KA28
Isle of Eigg – PH42
Isle of Jura – PA60
Isle of Rhum – PH43
Isle of Skye – IV41-49, 51 & IV55-56
Orkney – KW15-17
Paisley – PA20-49, PA62-77
Perth – PH17-26, PH30-41, PH49-50
Shetland Isles – ZE1-3
Western Isles – HS1, HS2-9
Wick & Thurso – KW1-3 & KW5-14
Zone 3. A £12.00 zone charge will be applied when sending items to the following postcodes:
Isle of Man – IM1-9 & 99
Isle of Scilly – TR21-25
Northern Ireland – BT1-99
Isle of Wight £6.00 surcharge for shipping to post codes PO30 - PO41
Central London Delivery Surcharge £1.00 per consignment for the following postcodes:
SE – SE1, SE11
SW – SW1A, SW1E, SW1H, SW1P, SW1V, SW1W, SW1X, SW1Y
W1 – W1A, W1B, W1C, W1D, W1F, W1G, W1H, W1J, W1K, W1S, W1T, W1U, W1W
WC1 – WC1A, WC1B, WC1E, WC1H, WC1N, WC1R, WC1V, WC1X
WC2 – WC2A, WC2B, WC2E, WC2H, WC2N, WC2R
EC1 – EC1A, EC1M, EC1N, EC1P, EC1R, EC1V, EC1Y
EC2 – EC2A, EC2M, EC2N, EC2P, EC2R, EC2V, EC2Y
EC3 – EC3A, EC3M, EC3N, EC3P, EC3R, EC3V
EC4 – EC4A, EC4M, EC4N, EC4P, EC4R, EC4V, EC4Y
PARCELS OVER 2KG IN WEIGHT CAN BE SENT INTERNATIONALLY, PRICES ARE AVAILABLE ON REQUEST.
Royal Mail state a period of 15 days (for Inland UK post) or 20 working days (for items posted to Europe) and 25 working days (for items to the rest of the world) has to pass before an item is considered 'missing' we would ask the buyer to only contact us when nearing the stated period or when the period has passed. We will only issue replacements or refunds for missing items once the 15, 20 or 25 day period depending on your location has passed.
The buyer is to pay any customs, import duty, taxes fees etc.
To protect our buyer’s account we will only dispatch goods to Billing, eBay and PayPal approved addresses. Please do not email requesting us delivery to different address.
Aerosols:
Due to VOC restrictions all aerosols can only be posted within Mainland England and Wales.
Unfortunately we are restricted by our carriers from sending certain liquids and all pressurised (aerosol) containers especially outside mainland UK.
We try to ensure that our listings are accurate and will not give anyone off shore an option to purchase these items, but due to the sheer volume of listings and no option to allow blocking certain postcodes for few listings, this is not always possible.
Please be aware that if you purchase a liquid or pressurised item (aerosol) and we are unable to dispatch it to you, we will contact you to advise you as soon as possible.
Christmas, Holiday periods and delayed Deliveries in transit:
Please note in case of extreme weather conditions or unforeseen circumstances beyond our control, and holidays, there may be some delay in delivery therefore your patience and understanding will be greatly appreciated.
For Christmas deliveries Royal Mail's cut-off date is usually 18th December. We will continue to dispatch items after this point but they may not arrive until after Christmas day. As you will know and appreciate that orders dispatched during Christmas and New Year holidays may not arrive within estimated delivery period.
If you wish to have the item delivered within the specified ETA (estimated time of arrival/delivery) and cannot afford a delay, then to avoid possible disappointment we will strongly advise not to buy during these (stated above) periods.
Orders are sent via approved couriers and Royal Mail. Parcels sent with the couriers will only be collected and delivered Monday to Friday excluding holiday periods. If you wish to have or avoid a delivery via a specific courier/delivery service then please email us before the purchase for a confirmation and quote.
As already stated by eBay, sellers cannot be held responsible for delivery times however we can assure a timely dispatch within the mentioned time frame.
All other items including WHEEL TRIMS and any defects:
Most common cause of trims cracking, splitting and lugs damaging is due to incorrect fitting or attempting to fit a wrong size. With this in mind, every single wheel trim is closely examined and checked for any sign of damage and then packed very well along with a packing slip showing each trim checked and signed by the packer. Most trims have 4 or 5 imitation nuts depending on the size of set.
We cannot replace wheel trims or any other item that has been damaged by the customer during fitting, neither can we replace any that are lost whilst driving. It is buyer’s responsibility to ensure fitment is correct before driving your vehicle.
Still if you receive a damaged wheel trim within a set of 4 trims. You will be required to provide evidence of the damage by attaching an image showing top, back and side view of the trim via eBay Messaging Centre. In order to offer a resolution, we may require the damage trim to be returned for it to be examined.
Any items that have leaked in transit or arrive damaged will need to be returned to us before a return or replacement can be arranged we will not offer refunds or replacements for any item that has been damaged or misused by the buyer.
Any vehicle compatibility shown in our listings or by eBay is not a guarantee that it will fit the buyer must call us with the vehicle registration so we can ensure the item is suitable for the vehicle. Any returns for parts purchased incorrectly may be subject to a restocking fee and/or deduction of our original postage fee from the refund amount.
Return postage will only be paid in instances where we are at fault in all other circumstances such as returning an item that is no longer wanted the return postage will be paid by buyer.
