These terms and Conditions do not affect your statuary rights.
Where any error is made in the description of goods advertised on the Cooks Cupboard website we reserve the right to cancel any orders relating to that item without any liability on our part. We undertake to inform the customer of the error so that a new order can be made with the revised description. Clerical errors do occur from time to time and we will always amend quickly any misleading errors.
Orders & Delivery
Responsibility for the accuracy of the order lies with you the customer. It is advisable to give clear delivery instructions and post code.
Full payment with cleared funds is required when placing any order.
An email acknowledging your order will be sent to the email address you have supplied.
An email will be sent out to you advising you that your goods have been dispatched.
All goods on this are inclusive of vat at the current rate except for food products which are zero rated.
All goods ordered are exclusive of delivery charge.
If we are out of stock of a product we will notify you immediately. We will also give an indication of how long we will be out of stock and you will be given the option of waiting for the stock to arrive in or cancel the order. We will communicate by email with any relevant information relating to the order.
If you have any problem with the product in terms of quality or damage please contact us via email or telephone
Retention of Title
Any goods ordered remain the property of The Cooks Cupboard Limited until you have made full payment by cleared funds.
Title to the goods remains with us until physical delivery has taken place at the selected address supplied by you.
In circumstances of a dishonoured payment for any reason we reserve the right to recover by repossession the goods delivered or in transit.
Disclaimer Note
The Cooks Cupboard Limited has used all reasonable care to satisfy itself that the information contained within the website is accurate and based on current information. The information is as accurate as is reasonably possible and therefore none of the material (factual or otherwise) is to be treated as a statement or representation of fact.
As a matter of policy we will not use your name for any publicity purposes or provide to any third party information (other than in connection with law enforcement and only (if applicable) under court order) concerning you or your organisation without your express permission.
We will require personal information for making purchases which will include name, address, e mail address and postcode. A cookie may be required in connection with purchases which shall expire after completion of any purchase.
If we receive your voluntary details, we will not disclose them to any third party without your consent. We also value your security and take every precaution to protect your personal data.
Under the Offensive Weapons Act it is an offence to sell any sharp and dangerous implements to persons under the age of 18.
By purchasing any item with the 18 symbol , you are declaring yourself to be 18 years of age and older.
