Managing Human Behavior in Public and Nonprofit Organizations by Janet V. Denhardt, Robert B. Denhardt, Maria P. Aristigueta and Kelly C. Rawlings (2019, Trade Paperback)
Managing Human Behavior in Public and Nonprofit Organizations, Fifth Edition is an established core text designed to help you develop your leadership and management skills. Bestselling authors Denhardt, Denhardt, Aristigueta, and Rawlings cover important topics such as stress, decision-making, motivation, leadership, teams, communication, and change. Cases, self-assessment exercises, and numerous examples provide you with the opportunity to apply concepts and theories discussed in the chapter. Focusing exclusively on organizational behavior in both public and nonprofit organizations, this text is a must-read for students in public administration programs.New to the Fifth Edition: Increased attention to issues related to nonprofit organizations helps you develop a better understanding of the differences and similarities in public and nonprofit organizations, as well as the way they interact with one another and with the private sector. Broadened coverage of issues related to ethics and diversity offers you a broader perspective on important issues to consider, such as the examination of implicit and explicit bias, generational differences, and power and privilege. Additional discussions of collaboration, inclusion, and participation, both within the organization and with external constituencies, show you the value rationale for engagement and its practical effects. Revised and updated information on emerging technology illustrates to you how an increasingly digital, connected, and networked environment affects our ability to manage public and nonprofit organizations. New cases, examples, self-assessments, and exercises cover recent developments in research and practice to offer relevant ways for you to practice and improve your management skills.
Product Identifiers
Publisher
CQ Press
ISBN-10
1506382665
ISBN-13
9781506382661
eBay Product ID (ePID)
19038607658
Product Key Features
Author
Kelly C. Rawlings, Robert B. Denhardt, Janet V. Denhardt, Maria P. Aristigueta
Publication Name
Managing Human Behavior in Public and Nonprofit Organizations
This text is a great work to use for graduate-level learners looking to advance their knowledge and careers in the public sector., [Managing Human Behavior] condenses a wide swath of information into easy-to-read pages that students will enjoy. . . [It] covers a breadth of topics that are important and relevant., [This book] is a successful presentation of many psychological theories . . . an excellent synthesis of psychological literature useful in analyzing the public sector., This is a well-thought-out and well-researched textbook on human behavior and relations in organizations. . . . The extensive use of case studies and examples makes the material easy to grasp and apply.
Table of Content
Preface1 Organizational Behavior as a Way of Thinking and Acting The Roots of Organizational Behavior More Recent Developments Does Good Management Make a Difference? Themes and Purposes of This Book2 Knowing and Managing Yourself Ways of Thinking Ways of Acting Appendix 2.A: Reddin's Personal Values Inventory Appendix 2.B: Fundamental Interpersonal Relations Orientation--Behavior (FIRO) Appendix 2.C: Career Orientation Inventory Appendix 2.D: Emotional Intelligence3 Fostering Creativity and Innovation Ways of Thinking Ways of Acting4 Managing Stress Ways of Thinking Ways of Acting5 Decision-Making Ways of Thinking Ways of Acting6 Motivation and Engagement Ways of Thinking Ways of Acting7 Leadership in Public Organizations Ways of Thinking Ways of Acting8 Power and Organizational Politics Ways of Thinking Ways of Acting9 Communicating Effectively With Others Ways of Thinking Ways of Acting10 Working in Groups and Teams Ways of Thinking Ways of Acting11 Managing Conflict Ways of Thinking Ways of Acting12 Organizational Culture and Change Ways of Thinking Ways of Acting13 Representing the Organization "On the Outside" Ways of Thinking Ways of Actin14 Managing Behavior in the Public Interest The New Public Service ConclusionReferencesIndexAbout the Authors