TERMS & CONDITIONS
PAYMENTS VIA PAYPAL ONLY.
DISPATCH - MONDAY TO FRIDAY ONLY.
INTERNATIONAL BUYERS - PLEASE NOTE: IMPORT DUTIES, TAXES, AND CHARGES ARE NOT INCLUDED IN THE ITEM PRICE OR SHIPPING COST. THESE CHARGES ARE THE BUYERS RESPONSIBILITY. PLEASE CHECK WITH YOUR COUNTRY’S CUSTOMS OFFICE TO DETERMINE WHAT THESE ADDITIONAL COSTS WILL BE PRIOR TO BIDDING OR BUYING.
AS DISPATCH IS FROM ANOTHER LOCATION, COLLECTION IS NOT AN OPTION.
AS INVOICES ARE ISSUED VIA EBAY, WE DO NOT INCLUDE A PAPER COPY IN PACKAGES, VAT INVOICES WHEN REQUESTED ARE SENT VIA EMAIL TO PRINT OUT.
IF YOU REQUIRE A PAPER INVOICE WITH YOUR ITEM, PLEASE LET ME KNOW ASAP AFTER PURCHASE.
SAME DAY DISPATCH IS SET WITH A CUT OFF TIME LIMIT OF 11.00AM AS A SAFETY MEASURE TO COVER FOR EXTREMELY BUSY DAYS, SAME DAY DISPATCH IS OFTEN MUCH LATER BUT PLEASE CHECK IF TIME IS AN ISSUE.
DELIVERY VIA NEXT DAY COURIER UNLESS OTHERWISE ARRANGED
DELIVERY ADDRESS SHOULD REFLECT THE ONE SUPPLIED WITH PAYPAL PAYMENT TO QUALIFY FOR BUYER/SELLER PROTECTION, IF YOU REQUIRE DELIVERY TO AN ALTERNATIVE ADDRESS, PLEASE CONTACT ME BEFORE PURCHASE FOR FURTHER DETAILS.
IF FABRIC DELIVERY IS DIRECT TO A SEAMSTRESS, IT IS THE BUYERS RESPONSIBILITY TO CHECK WITH THEM ASAP THAT ALL IS PRESENT AND CORRECT BEFORE WORK BEGINS ON A PROJECT.
COURIER DELIVERY IS VIA TNT (£9.99), A TELEPHONE NUMBER IS MANDATORY FOR DISPATCH AND A SIGNATURE REQUIRED ON RECEIPT OF PACKAGE (COURIERS WILL NOT ACCEPT PACKAGES TO A PO BOX, ROAD DROP OR SOME BFPO ADDRESSES SO PLEASE CHECK FIRST).
TNT DO NOT DELIVER AT THE WEEKEND AND PACKAGES PAID ON FRIDAY WILL NOT BE DELIVERED UNTIL MONDAY AT THE EARLIEST.
SOME LIGHTER FABRICS ARE SOLD VIA ROYAL MAIL STANDARD DELIVERY (£3.00) HOWEVER WE CANNOT BE LIABLE FOR ANY UNDELIVERED ITEMS – CONTACT ME IF YOU WOULD PREFER COURIER DELIVERY VIA TNT (SEE ABOVE).
TRACKING NUMBERS WILL BE UPLOADED TO YOUR ORDER AS SOON AS POSSIBLE AFTER DISPATCH TAKES PLACE, IT IS YOUR RESPONSIBILITY TO CHECK TRACKING AND ADVISE ME ASAP OF ANY DELIVERY PROBLEMS, IF YOUR ORDER IS RETURNED AS NOT COLLECTED, INCORRECTLY ADDRESSED OR A SIGNATURE COULD NOT BE OBTAINED, A FURTHER POSTAGE CHARGE WILL BE REQUIRED BEFORE WE CAN RESEND.
IF YOU DO NOT HAVE A TEL NUMBER INCLUDED WITH DELIVERY DETAILS, IT WILL BE REQUESTED FROM EBAY'S USER INFORMATION FUNCTION, IF YOU HAVE MOVED SINCE YOU REGISTERED WITH EBAY, PLEASE MAKE SURE YOUR CONTACT INFO IS UPDATED (IT IS AGAINST EBAY POLICY NOT TO HAVE CURRENT CONTACT INFO)
CONTACT ME FOR COMBINED POSTAGE IF YOU ARE BUYING MORE THAN 1 ITEM.
WE CANNOT BE LIABLE FOR ANYTHING SENT VIA ROYAL MAIL FIRST OR SECOND CLASS POST
UNPAID ITEMS DISPUTES ETC KEEP ME INFORMED IF ANY PROBLEMS WITH PAYMENT, IF I HAVE CONTACTED YOU TO ASK FOR PAYMENT WITH A TIME LIMIT AND NO RESPONSE, I WILL FILE A DISPUTE IN ORDER TO RECLAIM MY FEE. LATE PAYERS WHO MAKE NO CONTACT WILL BE AUTO ADDED TO BLOCKED BIDDER LIST. OCCASIONALLY THERE ARE PROBLEMS PAYING FOR ITEMS THROUGH PAYPAL, IT'S USUALLY A GLITCH THAT WILL RIGHT ITSELF. GENUINE PROBLEMS CAN BE SORTED, EITHER BY RESPONDING TO A DIRECT PAYPAL MONEY REQUEST OR PAYING FOR ITEMS DIRECTLY TO MY EMAIL ADDRESS. A PROBLEM WITH PAYPAL RESULTING IN NON PAYMENT ON MORE THAN ONE OCCASION & NO EFFORT TO RESOLVE WILL ALSO RESULT IN BEING BLOCKED.
RECEIPT OF PAYMENT AND DISPATCH NOTICES ARE AUTOMATED, IF NOT RECEIVED AFTER PAYMENT PLEASE CONTACT ME AS PAYPAL CAN SOMETIMES EXPERIENCE A GLITCH WHEREAS AN INSTANT PAYMENT MAY NOT BE RECOGNISED AS SUCH, THEY SHOW AS PENDING PAYMENTS THROUGH EBAY ON MY SYSTEM AND MAY NOT BE DISPATCHED. IF IN DOUBT ALWAYS CONTACT US.
FABRIC CARE- APART FROM FABRICS OF DRAPERY/UPHOLSTERY WEIGHT. I RECOMMEND DRY CLEANING ONLY UNLESS OTHERWISE STATED.
FABRICS FOR UPHOLSTERY PROJECTS WITHIN THE UK SHOULD BE EITHER FR TREATED OR USED WITH A FIRE RETARDENT INTERLINER UNDER UK LAW. UNLESS STATED, LISTED FABRICS ARE NOT FR TREATED.
VAT - WE ABSORB VAT AT 20% WITHIN EU TAX COUNTRIES ONLY. EVERYONE PAYS THE SAME END PRICE, NOTHING ADDED- NOTHING TAKEN AWAY. NON EU PLEASE DO NOT BID IF YOU HAVE ISSUES WITH VAT TERMS. VAT INVOICES ARE ONLY ISSUED ON REQUEST.
QUESTIONS TO SELLER - EVERY EFFORT IS MADE TO ANSWER ALL QUESTIONS ASAP IN SOME CASES e.g. WHEN WE HAVE RECEIVED A HUGE AMOUNT OF ENQUIRIES OCCASIONALLY, ONE OR TWO CAN BE OVERLOOKED OR DON'T GET THROUGH DUE TO SYSTEM GLITCHES0. IF YOU HAVE NOT RECEIVED A RESPONSE WITHIN 24 HOURS, PLEASE RE SUBMIT ENQUIRY.
LISTING PHOTO'S ARE ONLY INDICATIVE OF THE COLOURWAY OFFERED, ACTUAL COLOURS WILL VARY ACCORDING TO INDIVIDUAL MONITOR SETTINGS. SMALL SAMPLES ARE AVAILABLE ON REQUEST FOR MOST INTERIOR WEIGHT DESIGNS.
SAMPLES – WE SELL UP TO 6 SAMPLES FOC ANYTHING THEREAFTER WILL BE CHARGED AT 99p PER SAMPLE AND SENT VIA ROYAL MAIL UNTRACKED.
(N/A FOR LIBERTY FABRIC)
I'M AFRAID SAMPLES ARE ONLY AVAILABLE TO OVERSEAS CUSTOMERS IF THEY ARE WILLING TO PAY A POSTAGE FEE REDEEMABLE AGAINST PURCHASE.
MATCHING FABRIC - COLOUR CODES CAN SOMETIMES BE PROVIDED BUT IF YOU ARE LOOKING FOR A SPECIFIC COLOURWAY FROM A PATTERN BOOK OR TRYING TO MATCH FABRIC ALREADY PURCHASED, PLEASE PURCHASE FROM A RETAIL SHOP WHICH WILL ENABLE YOU TO SEE EXACTLY WHAT YOU ARE BUYING. WHEN BUYING WALLPAPER, YOU WOULD ALWAYS BUY ROLLS WITH THE SAME BATCH NUMBER, FABRIC, EVEN WHEN THE SAME COLOURWAY, CAN SOMETIMES VARY SLIGHTLY IN SHADE IF NOT FROM THE SAME PRINT RUN. REMEMBER THAT SOME SECONDS LISTED COULD BE AN OFFSHADE FAULT.
RETURNS - PLEASE NOTIFY ME THAT YOU WISH TO RETURN AN ITEM WITHIN 14 DAYS OF RECEIPT AND RETURN WITHIN 30 DAYS VIA A RECORDED DELIVERY OPTION, RETURNS AT YOUR OWN COST UNLESS FAULTY OR WRONG ITEM SENT, PLEASE CHECK FABRIC ASAP AFTER RECEIPT, IF YOU ARE SENDING DIRECT TO A SEAMSTRESS, PLEASE ASK THEM TO CHECK FABRIC BEFORE WORK BEGINS, I AM UNABLE TO ACCEPT RETURNS OR RECTIFY A PROBLEM AFTER 30 DAYS OR IF FABRIC HAS BEEN CUT. A REFUND WILL BE MADE VIA THE ORIGINAL TRANSACTION WHEN ITEM HAS BEEN RECEIVED. COLOURS ARE INDICATIVE OF COLOURWAY OFFERED AND INDIVIDUAL MONITOR SETTINGS DO VARY, COLOUR NOT AS EXPECTED DOES NOT CONSTITUTE AN ERROR ON MY PART AND SO IF IN DOUBT ASK FOR SAMPLE (N/A FOR LIBERTY FABRIC OR REMNANTS-RS NUMBERED ITEMS)
PLEASE BE ADVISED, COLLECTIONS ARE NOT AVAILABLE FOR RETURNS
REQUESTING SMALLER AMOUNTS - FARIC IS OFFERED AS IT COMES WHICH ENABLES US TO LIST AT A PRICE TO COVER COSTS, I WILL CONSIDER SPLITTING FABRIC TO OFFER A SMALLER AMOUNT PROVIDING THE ITEM HAS NOT RECEIVED ENQUIRIES OR WE ARE LEFT WITH AN AMOUNT TOO SMALL TO BE VIABLE TO SELL ON, ANY ADDITIONAL COSTS INCURED WILL BE ADDED TO THE ITEM.
FEEDBACK. FEEDBACK MAY BE AUTOMATED AND WELL ONLY BE LEFT AFTER FEEDBACK IS LEFT FOR ME. PLEASE DON'T LEAVE ADVERSE FEEDBACK PRIOR TO CONTACTING ME, IF YOU HAVE A PROBLEM, I WILL ENDEAVOR TO SORT IT OUT IN A PROMPT AND AMICABLE MANNER.
PLEASE BE ADVISED THAT INTERNATIONAL ORDERS MAY BE SUBJECT TO TAX AND/OR IMPORT DUTIES AND ARE THE RESPONSIBILITY OF THE BUYER, IF IN DOUBT, PLEASE CHECK WITH YOUR LOCAL CUSTOMS OFFICE.
PLEASE MAIL WITH ANY FURTHER ENQUIRIES BEFORE BUYING
