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The Zappos Experience by Joseph Michelli Audiobook MP3-CD (Unabridged) Inspire..
US $6.55
Approximately£4.84
(US $6.55 / Unit)
Condition:
New
An item that is still in its original shrink wrap from the manufacturer and the original manufacturer’s seal (if applicable) has not been removed. See the seller's listing for full details.
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Postage:
US $4.47 (approx £3.30) USPS Media MailTM.
Located in: Tacoma, Washington, United States
Save on combined postage
Delivery:
Estimated between Fri, 25 Jul and Mon, 28 Jul to 94104
Returns:
30 days return. Seller pays for return postage.
Payments:
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Seller assumes all responsibility for this listing.
eBay item number:266331275758
Item specifics
- Condition
- Case Type
- Plastic Slipcover
- Signed
- No
- Custom Bundle
- No
- Book Series
- N/A
- Narrative Type
- Nonfiction
- Intended Audience
- Young Adults, Adults
- Type
- Audiobook
- Era
- 2010s
- Personalized
- No
- Features
- MP3-CD
- Run Time
- 6.5 Hours
- Country/Region of Manufacture
- United States
- Narrator
- Joseph Michelli
- ISBN
- 9781480595910
About this product
Product Information
ZAPPOS. The name has come to stand for a new standard of customer service, an amazing online shopping experience, a great place to work, and the most impressive transformational business success story of our time. Simply put, Zappos is revolutionizing business and changing lives. Now, Joseph Michelli, author of the internationally bestselling business books Prescription for Excellence and The Starbucks Experience , explains how Zappos does it--and how you can do it in your industry. The Zappos Experience takes you through--and beyond--the playful, offbeat company culture Zappos has become famous for. Michelli reveals what occurs behind the scenes at Zappos, showing how employees at all levels operate on a day-to-day basis while providing the "big picture" leadership methods that have earned the company $1 billion in annual gross sales during the last ten years--with almost no advertising. Michelli breaks the approach down into five key elements: * Serve a Perfect Fit--create bedrock company values* Make it Effortlessly Swift--deliver a customer experience with ease* Step into the Personal--connect with customers authentically* S T R E T C H--grow people and products* Play to Win--play hard, work harder When you enhance the customer experience, increase employee engagement, and create an energetic culture, you can't help but succeed. Zappos has woven these five key components into a seamless strategy that's the envy of business leaders. Now that strategy is yours. With The Zappos Experience , Joseph Michelli delivers a package for instant success right to your doorstep. All you have to do is open and use it.
Product Identifiers
Publisher
Brilliance Publishing, Inc.
ISBN-10
1480595918
ISBN-13
9781480595910
eBay Product ID (ePID)
202469443
Product Key Features
Publication Year
2014
Topic
Leadership, Corporate & Business History
Book Title
Zappos Experience : 5 Principles to Inspire, Engage, and Wow
Language
English
Genre
Business & Economics
Format
CD Mp3
Dimensions
Item Height
0.5in
Item Length
6.8in
Item Weight
3.2 Oz
Item Width
5.2in
Additional Product Features
Intended Audience
Trade
Dewey Edition
23
Number of Volumes
1 Vol.
Dewey Decimal
658.8/72
Edition Description
Unabridged Edition
Item description from the seller
Seller business information
About this seller
Night Owl Books and Art
100% positive Feedback•6.6K items sold
Registered as a business seller
Seller Feedback (2,484)
- *****- Feedback left by buyer.Past 6 monthsVerified purchaseWas initially in good condition in the photos and was packaged well enough, but during transit I can only assume a postal worker just fully stepped on the corner of the jewel case. CD plays perfectly and the seller included a cheerful little message on the item, which I did enjoy very much. Happy to have this CD back in my collection :)
- *****- Feedback left by buyer.Past 6 monthsVerified purchaseGot the book as described and even with a little note from the seller! Got it for a great value. Packaged well! Shipped quick! Arrived late but that was because of the actual postal service lol
- *****- Feedback left by buyer.Past 6 monthsVerified purchaseThe book shipped out very fast, was extremely well packaged, and it arrived with a really sweet note from the seller. The seller’s pictures were extremely helpful in showing the condition of the book so there were no surprises when it arrived. I wouldn’t hesitate to do business with this wonderful seller.
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