General Terms and Conditions
H.E.SAVILL (PERIOD CABINET FITTINGS) “THE COMPANY” CONDITIONS AND TERMS OF TRADING
1. GENERAL
All tenders and quotations are submitted and all orders accepted solely upon and subject to the following terms and conditions to the exclusion of all other terms and conditions except such (if any) as are specifically accepted by the Company in writing. Acceptance of delivery shall be conclusive evidence of acceptance of these terms and conditions.
2. QUOTATIONS
Quotations are submitted on the understanding that goods supplied will be invoiced at prices ruling at the date of despatch unless otherwise agreed.
3. DELIVERY PROMISES
These are given in good faith and will be adhered to, as far as possible, but no liability will be accepted for subsequent unforeseen delays. Goods offered ex-stock are subject to their being unsold on receipt of confirmation.
Deliveries will be made within three working days after you place the order (excluding weekends). Our UK delivery charges range from £2.20-£8.50 and your order will be sent via Royal Mail or City Link. Overseas charges range from £3.50-£255.00. We can provide you with delivery tracking details once your goods have been despatched. Your order can be delivered anytime between 9am and 5.30pm and a signature may be required on receipt. Unfortunately we cannot deliver on a bank holiday. In this instance, please expect your delivery on the next working day.
4. CANCELLATION AND VARIATIONS
(a) Cancellation of an order cannot be accepted, or goods returned for credit, unless previously agreed in writing by the Company.
(b) No variation of any order shall be binding upon the Company unless the same shall be agreed in writing.
(c) Stock items returned by agreement with the Company shall be subject to a re-stocking charge.
5. LOSS or DAMAGE in TRANSIT
Where goods are sent carriage paid the Company will replace free of charge goods damaged or lost in transit provided that written notification is given to the Company within three days of delivery or in the case of total non-delivery, notice is given to the carriers and the Company within seven days of the date of notice of despatch.
6. INSPECTION
The customer shall inspect the goods immediately on arrival thereof and shall note shortages or damage on the delivery note and give written notice to the delivery, with full details of the claim, within seven days from such arrival.
If the customer should fail to give such notice within the said period the goods shall be deemed to be in all respects in accordance with the contract and the customer shall be bound to accept and pay for them accordingly.
7. RETENTION OF TITLE
(1) Risk in the goods shall pass to the customer immediately on delivery to the customer or into custody on the customer’s behalf whichever is the sooner.
(2) Notwithstanding delivery, the goods shall remain the property of the Company (which reserves the right to dispose of this contract) until the Company has received payment of the full price of (a) all goods the subject and (b) all other goods supplied by the Company to the customer under any other contract whatsoever.
(3) The customer shall nevertheless be entitled to deal with the goods in the ordinary course of business provided that:
(a) The customer shall not purport to dispose of property in the goods until delivery to its own customer.
(b) The customer shall first dispose of the goods that it has paid for and any payments received by the Company from the customer shall first be appropriated to goods disposed of by the customer.
(c) If the goods are altered or any goods become attached to the goods or if any part of the goods is replaced, such other goods or replacement parts shall accede to and form part of the goods and such attachment or replacement shall not affect the Company’s property in the goods.
(4) Until property in the goods passes to the customer the customer shall hold the goods as bailee for the Company and shall store the goods in such a way that they are readily identifiable as the property of the Company.
(5) If payment of the price or any part of it under this or any other contract is overdue or if the customer is in breach of any contractual term of this or any other contract with the Company or if a Receiver is appointed over all or any part of the undertaking of the customer or commences to be wound up or become bankrupt, then (without notice): -
(a) All sums payable by the customer to the Company under this or any other contract shall become immediately due and payable.
(b) The customer shall cease to be entitled to sell, use in manufacture or otherwise deal with the goods.
(c) The Company shall be entitled to recover and resell the goods (without prejudice to its right to damages) and for that purpose the customer hereby irrevocably grants the Company its servants or agents a licence to enter upon the customer’s premises for the purpose of removing the goods.
(d) The Company shall be entitled to stop all further deliveries of goods to the customer under this or any other contract.
(6) If any of the foregoing provisions shall be invalid or unenforceable such invalidity or unenforceability shall not affect the remaining provisions.
8. PAYMENT
Credit Account: Strictly Nett – Payment within one month following month of invoice.
Credit/Debit card: Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.
9. SPECIFICATION
In accordance with our policy of constant improvement we reserve the right to modify or amend without notice the specification of any of our products.
10. LIABILITY
(1) The Company’s liability whether in respect of one claim or in the aggregate arising out of any contract shall not exceed the purchase price payable under the contract.
(2) Except as specifically provided in these Conditions, no liability is accepted for any direct or indirect costs, damages or expenses relating to damage to property or injury or loss to any person firm or company or for any loss of profits or production arising out of or occasioned by any defect in or failure of goods or materials or parts thereof supplied by the Company.
11. FORCE MAJEURE
The Company shall be under no liability for any delay, loss or damage caused wholly or in part by Act of God, Governmental restriction condition or control or by reason of any act done pursuant to a trade dispute whether such dispute involves the Company’s employees or not or by reason of any other act matter or thing beyond the reasonable control of the Company.
12. LAW APPLICABLE
All contracts are deemed to be entered into in England and shall be governed and constructed in accordance with English Law.
13. RETURNS POLICY
We aim to provide a returns service that is totally hassle-free for you.
From receipt, you have 14 days to decide if you want to return any item within your order. For both UK and international customers you make your own arrangements through any postal carrier. Please note it is very important that when you return an item, we know the order number it relates to, your details and whether you want a refund or an exchange. Without these details we will not be able to take the action required.
It can take up to 7 days for us to receive your return, depending on which postal service you use. However once we receive them, we will inspect and process the goods within 24 hours to ensure you receive what you want as quickly as possible.
Any refund can only be issued to the card used to make the original purchase and in the event that we are unable to provide a suitable replacement, we will automatically refund you. In all cases, the items returned must be in their original condition. All goods will be inspected on return and any item in unsuitable condition will be sent back to you.
14. ADDITIONAL INFORMATION
In addition to the Distance Selling Regulations, you can return any item within 14 days of receipt for a refund of that item or exchange it for a different finish/colour/size.
For returns made outside the Distance Selling Regulations, we will refund the monetary value of the goods returned to us, at the price you purchased them. In all cases, the items returned must be in their original condition. All goods will be inspected on return.
The goods are your responsibility until they reach our warehouse.
We recommend you use a postal service that insures you for the value of the goods you are returning. Please send your returned goods to:
H.E.Savill (Period Cabinet Fittings)
9 St Martins Place
Scarborough
North Yorkshire
YO11 2QH
U.K.
Contact Us Terms & Conditions Privacy Shipping Rates Return Policy
H.E.Savill Period Fittings
