|Listed in category:
This listing was ended by the seller on Thu, 20 Jun at 5:45 PM because the item is no longer available.
Have one to sell?

The Customer Service Survival Kit : What to Say to Defuse Even th

Free US Delivery | ISBN:0814431836
Better World Books
  • (2627564)
  • Registered as a business seller
US $6.11
Approximately£4.82
Condition:
Very Good
Former library book; may include library markings. Used book that is in excellent condition. May ... Read moreAbout condition
3 available1 sold
Postage:
Free Economy Shipping. See detailsfor postage
Located in: Mishawaka, Indiana, United States
Delivery:
Estimated between Tue, 25 Jun and Thu, 27 Jun to 43230
Delivery time is estimated using our proprietary method which is based on the buyer's proximity to the item location, the delivery service selected, the seller's delivery history and other factors. Delivery times may vary, especially during peak periods.
Returns:
30 days return. Buyer pays for return postage. See details- for more information about returns
Payments:
     

Shop with confidence

eBay Money Back Guarantee
Get the item you ordered or your money back. Learn moreeBay Money Back Guarantee - opens new window or tab
Seller assumes all responsibility for this listing.
eBay item number:276394434025
Last updated on 09 Jun, 2024 21:18:29 BSTView all revisionsView all revisions

Item specifics

Condition
Very Good
A book that has been read and does not look new, but is in excellent condition. No obvious damage to the book cover, with the dust jacket (if applicable) included for hard covers. No missing or damaged pages, no creases or tears, no underlining or highlighting of text, and no writing in the margins. Some identifying marks on the inside cover, but this is minimal. Very little wear and tear. See the seller’s listing for full details and description of any imperfections. See all condition definitionsopens in a new window or tab
Seller notes
“Former library book; may include library markings. Used book that is in excellent condition. May ...
Special Attributes
EX-LIBRARY
Publication Name
AMACOM
ISBN
9780814431832
Book Title
Customer Service Survival Kit : What to Say to Defuse Even the Worst Customer Situations
Publisher
Amacom
Item Length
9.1 in
Publication Year
2013
Format
Trade Paperback
Language
English
Item Height
0.6 in
Author
Richard S. Gallagher
Genre
Business & Economics
Topic
Business Communication / General, Customer Relations
Item Weight
8 Oz
Item Width
6.1 in
Number of Pages
208 Pages

About this product

Product Identifiers

Publisher
Amacom
ISBN-10
0814431836
ISBN-13
9780814431832
eBay Product ID (ePID)
143595890

Product Key Features

Book Title
Customer Service Survival Kit : What to Say to Defuse Even the Worst Customer Situations
Number of Pages
208 Pages
Language
English
Publication Year
2013
Topic
Business Communication / General, Customer Relations
Genre
Business & Economics
Author
Richard S. Gallagher
Format
Trade Paperback

Dimensions

Item Height
0.6 in
Item Weight
8 Oz
Item Length
9.1 in
Item Width
6.1 in

Additional Product Features

Intended Audience
Trade
Dewey Edition
23
Lccn
2012-040797
Number of Volumes
1 Vol.
Dewey Decimal
658.8/12
Edition Description
Special
Lc Classification Number
Hf5415.5.G3468 2013
Copyright Date
2013

Item description from the seller

Business seller information

Better World Books Marketplace, Inc.
Lisa Day
55742 Currant Road
46545 Mishawaka, IN
United States
Show contact information
:enohP0325558475
:liamEmoc.skoobdlrowretteb@plehyabe
I certify that all my selling activities will comply with all EU laws and regulations.
Better World Books

Better World Books

98.7% positive Feedback
12.8M items sold
Joined Nov 2002

Detailed seller ratings

Average for the last 12 months

Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0
Registered as a business seller

Seller Feedback (4,102,916)

z***z (603)- Feedback left by buyer.
Past 6 months
Verified purchase
🏆 SUPER STAR 🤩 AMAZING PHOTOS 🎯 ACCURATE DESCRIPTION ✏️ GENUINE PRODUCTS 💎 HIGH QUALITY 🍯 SUPER PRICES 💰 EASY TO WORK WITH 🍰 ECONOMY HANDLING ⏱️ FAST SHIPPING 🚀 BUBBLE PACKAGE 📦 ARRIVED WITHIN DAYS 🌎 EXCEPTIONAL COMMUNICATION 🎙️ OUTSTANDING CUSTOMER SERVICE 🛎️ GREAT SENSE OF HUMOR 🍿 TOTAL ASSET TO THE EBAY-ECO SYSTEM 🥇 SAVED SELLER 🎱 PROMT REPLY FOR RETURNS 🎯 WOULD BUY FROM AGAIN 🧲 UNDER PROMISES OVER DELIVERS ⛳️ MADE ME VERY HAPPY 🌈 LEFT POSITIVE FEEDBACK 🌼 THANK YOU! 😇 A+++
e***n (417)- Feedback left by buyer.
Past 6 months
Verified purchase
Great prices. Book as described!! Quick processing and excellent communication. Great packaging and delivery to shipping!! Excellent choice in shipper!! Was able to track the progress of package ETA. Package actually arrived early!! THANK YOU!! AWESOME AAA+++ Service!!! Highly recommend this seller!! Will buy from you again!!
c***m (329)- Feedback left by buyer.
Past 6 months
Verified purchase
AAA+++; Excellent Service; Great Pricing; Fast Delivery-Faster Than Expected -1 Week to Hawaii!; 5 Hardcover Books in Great Condition--As Described ; TLC Packaging; Excellent Seller Communication, Sends updates . Highly Recommended!, Thank you very much!

Product ratings and reviews

No ratings or reviews yet
Be the first to write the review.