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World on Time : The 11 Management Principles That Made FedEx an Overnight Sensation by James C. Wetherbe (1996, Trade Paperback)

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THE WORLD ON TIME: THE 11 MANAGEMENT PRINCIPLES THAT MADE FEDEX AN OVERNIGHT SENSATION By James C Wetherbe - Hardcover **BRAND NEW**.

About this product

Product Identifiers

PublisherSpurge Ink!

ISBN-101888232064

ISBN-139781888232066

eBay Product ID (ePID)1158873

Product Key Features

Number of Pages200 Pages

LanguageEnglish

Publication NameWorld on Time : the 11 Management Principles That Made Fedex an Overnight Sensation

Publication Year1996

SubjectBusiness Ethics, Management

TypeTextbook

Subject AreaBusiness & Economics

AuthorJames C. Wetherbe

FormatTrade Paperback

Dimensions

Item Weight18.5 Oz

Item Length9.4 in

Item Width6.7 in

Additional Product Features

Intended AudienceScholarly & Professional

TitleLeadingThe

SynopsisIn The World On Time, Wetherbe investigates the 11 management principles that made FedEx an overnight sensation. Through practical tips and insights, this enlightening book will inspire entrepreneurs to invent new and innovative ways to motivate their employees as well as their customers. How did FedEx do it, and how do they keep doing it? Wetherbe cites how FedEx created an intricate incentives program designed to discourage erratic performances. Instead of having regular employee performance reviews, random rewards are given throughout the year to recognize outstanding contributions to the company. The result? Employees are kept motivated and satisfied through continual reinforcement: FedEx doesn't see improvement just around review time, FedEx sees top-quality work all the time. How does an international company like FedEx adapt to other cultures around the world? In the Middle East, for example, FedEx maintains prayer rooms where Muslims may carry out their religious obligations. FedEx realized it could not impose the practices of its native culture, so it redesigned its strategies to complement other cultures in which it operates. The benefits? FedEx is now enjoying substantial growth in both Europe and Asia.