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Working Through Conflict : Strategies for Relationships, Groups, and Organizations by Joseph P. Folger, Randall K. Stutman and Marshall Scott Poole (2008, Trade Paperback)
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By Folger, Joseph P., Poole, Marshall Scott, Stutman, Randall K.
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About this product
Product Identifiers
PublisherAllyn & Bacon, Incorporated
ISBN-100205569897
ISBN-139780205569892
eBay Product ID (ePID)64203430
Product Key Features
Number of Pages336 Pages
LanguageEnglish
Publication NameWorking Through Conflict : Strategies for Relationships, Groups, and Organizations
SubjectTheater / General, Sociology / General, General, Social Psychology, Interpersonal Relations
Publication Year2008
TypeTextbook
Subject AreaPerforming Arts, Social Science, Psychology
AuthorJoseph P. Folger, Randall K. Stutman, Marshall Scott Poole
FormatTrade Paperback
Dimensions
Item Height0.6 in
Item Weight15.8 Oz
Item Length7.1 in
Item Width9.1 in
Additional Product Features
Edition Number6
Intended AudienceCollege Audience
LCCN2008-020447
Dewey Edition23/eng/20250121
IllustratedYes
Dewey Decimal303.6
Table Of ContentWORKING THROUGH CONFLICT 6th Edition Table of Contents Introduction I.1 Conflict Defined I.2 Arenas for Conflict I.3 Productive and Destructive Conflict Interaction I.4 Judgments About Conflict Outcomes I.5 Plan of the Book I.6 Summary and Review Chapter 1: Communication and Conflict 1.1 A Model of Effective Conflict Management 1.2 Properties of Conflict Interaction 1.3 Summary and Review 1.4 Conclusion Chapter 2: The Inner Experience of Conflict 2.1 The Psychodynamic Perspective 2.2 Emotion and Conflict 2.3 Social Cognitive Processes and Conflict 2.4 The Interaction of Psychodynamics, Emotion, and Social Cognition in Conflict 2.5 Summary and Review 2.6 Conclusion Chapter 3: Conflict Interaction 3.1 Stages of Conflict 3.2 Interdependence 3.3 Reciprocity and Compensation 3.4 Framing Issues in Conflict Interaction 3.5 Social Identity and Intergroup Conflict 3.6 Summary and Review 3.7 Conclusion Chapter 4: Conflict Styles and Strategic Conflict Interaction 4.1 Origins of Conflict Styles 4.2 What is a Conflict Style? 4.3 An Expanded View of Conflict Style 4.4 Determining Other's Styles 4.5 Pairings of Conflict Styles 4.6 Shifting Styles During Conflict Episodes 4.7 Selecting Conflict Styles 4.8 Cultural and Gender Influences on Conflict Styles 4.9 Styles and Tactics in Practice 4.10 Summary and Review 4.11 Conclusion Chapter 5: Power: The Architecture of Conflict 5.1 Power and the Emergence of Conflict 5.2 A Relational View of Power 5.3 Power and Conflict Interaction 5.4 The Use of Power in Conflict Tactics 5.5 The Balance of Power in Conflict 5.6 Working with Power 5.7 Summary and Review 5.8 Conclusion Chapter 6: Face-Saving 6.1 The Dimensions of Face 6.2 Face Loss as it Relates to Face-Saving 6.3 A Threat to Flexibility in Conflict Interaction 6.4 Conflict Interaction as a Face-Saving Arena 6.5 Forms of Face-Saving in Conflict Interaction 6.6 Face-Giving Strategies 6.7 Working With Face-Saving Issues 6.8 Summary and Review 6.9 Conclusion Chapter 7: The Context of Conflict 7.1 History 7.2 Climate 7.3 The Organizational Context 7.4 Summary and Review 7.5 Conclusion Chapter 8: Managing Conflict 8.1 Review of the Normative Model for Conflict Management 8.2 Navigating Differentiation 8.3 A Procedure for Managing Conflicts 8.4 Additional Useful Techniques 8.5 Summary and Review 8.6 Conclusion Chapter 9: Third-Party Intervention 9.1 Property 1: Conflict is Sustained by Moves and Countermoves in Interaction 9.2 Property 2: Patterns of Conflict Behavior Tend to Sustain Themselves 9.3 Property 3: Conflict Interaction is Influenced by and in Turn Affects Relationships 9.4 Property 4: Conflict Interaction is Influenced by the Context in Which It Occurs 9.5 Summary and Review 9.6 Conclusion
SynopsisCovering the whole range of conflict settings, this book provides an introduction to conflict and its management that is firmly grounded in theory, research, and practice. This edition also includes a chapter on managing conflict that features techniques for conflict management., Covering the whole range of conflict settings-interpersonal, group, and organizational- Working Through Conflict provides an introduction to conflict management that is firmly grounded in current theory and research. Encompassing a broad spectrum of theoretical perspectives, the text includes an abundance of real life case studies that illustrate concepts and help students learn how to apply theory. The Sixth Edition of this engaging and comprehensive text has been thoroughly revised to be even more accessible to students., Covering the whole range of conflict settingsinterpersonal, group, and organizational Working Through Conflict provides an introduction to conflict management that is firmly grounded in current theory and research. Encompassing a broad spectrum of theoretical perspectives, the text includes an abundance of real life case studies that illustrate concepts and help students learn how to apply theory. The Sixth Edition of this engaging and comprehensive text has been thoroughly revised to be even more accessible to students.
LC Classification NumberHM1121.F65 2009
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