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Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition
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Condition:
Like New
A book that has been read, but looks new. The book cover has no visible wear, and the dust jacket (if applicable) is included for hard covers. No missing or damaged pages, no creases or tears, no underlining or highlighting of text, and no writing in the margins. May have no identifying marks on the inside cover. No wear and tear. See the seller’s listing for full details and description of any imperfections.
- Buy it nowCrucial Conversations: Tools for Talking When Stakes Are High, Second Edition
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Located in: London, United Kingdom
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eBay item number:285867834297
Item specifics
- Condition
- ISBN
- 9780071775304
- Publication Year
- 2011
- Type
- Textbook
- Format
- Hardcover
- Language
- English
- Book Title
- Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition
- Item Height
- 231 mm
- Publisher
- Mcgraw-Hill Education
- Topic
- Management, Business, Opinion of the People
- Item Weight
- 499 g
- Item Width
- 160 mm
- Number of Pages
- 272 Pages
About this product
Product Information
* * * Over 4 Million Copies Sold * * * The New York Times bestseller that changed the way millions communicate [Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time. -from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People The quality of your life comes out of the quality of your dialogues and conversations. Here's how to instantly uplift your crucial conversations. -Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul (R) Coming in as the new CEO of an organization with many tenured employees, I have had many crucial conversations. Using Crucial Conversations as my playbook during this time was paramount in guiding me through each conversation. -Joanne K. Bryson, CAE, Executive Vice President and CEO, Oregon Medical Association Any book is powerful if you can relate to its content, is simple to understand, easy to apply, and is based on research. I have found all of these elements in Crucial Conversations. The narrative has a universal appeal and the strength to transcend cultures. Capt. Charanjit Lehal, AGM Training and Development, TataSky, India I was personally and professionally inspired by this book-and I'm not easily impressed. -Maureen Burke, Training Manager, Coca-Cola Enterprises, Inc. About the Book: Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. This is one of them. Crucial Conversations exploded onto the scene ten years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book. Now, the authors have revised their bestselling classic to provide even more ways to help you take the lead in any tough conversation: New firsthand accounts of how these skills changed readers' livesNew case studies showing how business leaders successfully applied these methods to achieve resultsNew links to videos teaching what to do and what to avoid during crucial conversationsNew research findings offering fresh insights for applying the skills taught in the book Crucial Conversations is filled with practical advice you can start using today: Prepare for high-stakes conversationsMake it safe to talk about almost anythingTransform unpleasant emotions into powerful dialogueBe persuasive, not abrasive Crucial Conversations gets you past the hard parts of dialogue and helps you achieve relationships that are real, productive, and that will enrich your life and career.
Product Identifiers
Publisher
Mcgraw-Hill Education
ISBN-13
9780071775304
eBay Product ID (ePID)
109182491
Product Key Features
Book Title
Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition
Publication Year
2011
Type
Textbook
Format
Hardcover
Language
English
Topic
Management, Business, Opinion of the People
Number of Pages
272 Pages
Dimensions
Item Height
231 mm
Item Weight
499 g
Item Width
160 mm
Additional Product Features
Country/Region of Manufacture
United States
Topic Area
Business Informatics
Item description from the seller
About this seller
dumondetrade
100% positive Feedback•3.9K items sold
Registered as a private sellerThereby, consumer rights stemming from EU consumer protection law do not apply. eBay buyer protection still applies to most purchases.
Seller Feedback (1,353)
- t***n (55)- Feedback left by buyer.Past monthVerified purchaseVery good seller. Well packaged, fast delivery and all round prompt service. As described and good value for money. Thanks
- m***3 (61)- Feedback left by buyer.Past monthVerified purchaseAs described in good condition good seller received inbox 4,5 day's
- l***h (1)- Feedback left by buyer.Past monthVerified purchaseWonderful seller — extremely kind and flexible! Held the posting just to help with my delivery timing. I’m from abroad and new to eBay, and Milan went above and beyond to accommodate my request. The item is of excellent quality, exactly as described and shown in the photos. Truly grateful — highly recommend!
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dumondetrade
100% positive Feedback•3.9K items sold
Registered as a private sellerThereby, consumer rights stemming from EU consumer protection law do not apply. eBay buyer protection still applies to most purchases.
Seller Feedback (1,353)
- t***n (55)- Feedback left by buyer.Past monthVerified purchaseVery good seller. Well packaged, fast delivery and all round prompt service. As described and good value for money. Thanks
- m***3 (61)- Feedback left by buyer.Past monthVerified purchaseAs described in good condition good seller received inbox 4,5 day's
- l***h (1)- Feedback left by buyer.Past monthVerified purchaseWonderful seller — extremely kind and flexible! Held the posting just to help with my delivery timing. I’m from abroad and new to eBay, and Milan went above and beyond to accommodate my request. The item is of excellent quality, exactly as described and shown in the photos. Truly grateful — highly recommend!