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ITIL V3 Foundation Handbook (single) By Office of Government Commerce
£2.51
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eBay item number:293853377089
Item specifics
- Condition
- Title
- ITIL V3 Foundation Handbook (single)
- ISBN
- 9780113311972
- Publication Year
- 2009
- Type
- Textbook
- Format
- Paperback
- Language
- English
- Publication Name
- Itil V3 Foundation Handbook: Pocketbook from the Official Publisher of Itil
- Item Height
- 140mm
- Publisher
- TSO
- Item Width
- 140mm
- Subject
- Computer Science, Management
- Number of Pages
- 190 Pages
About this product
Product Information
Now updated in line with the new 2009 syllabus, this reference revision guide, ITIL V3 Foundation Handbook: Pocketbook from the Official Publisher of ITIL has been designed to help students sitting the ITIL V3 Foundation Exam. The title provides a key reference aid for managers, practitioners, vendors and consultants in the workplace and while travelling. This publication provides an introduction to the ITIL V3 Service Lifecycle model and an overview of the ITIL V3 qualification structure. The guide contains a chapter on each of the components of the Lifecycle; Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. These chapters contain an overview of each of the process and functions in the lifecycle including value, scope, activities and metrics. It provides a concise summary of ITIL V3. It follows the 2009 ITIL V3 Foundation syllabus. It contains a glossary of syllabus definitions.
Product Identifiers
Publisher
TSO
ISBN-13
9780113311972
eBay Product ID (ePID)
89649620
Product Key Features
Publication Name
Itil V3 Foundation Handbook: Pocketbook from the Official Publisher of Itil
Format
Paperback
Language
English
Subject
Computer Science, Management
Publication Year
2009
Type
Textbook
Number of Pages
190 Pages
Dimensions
Item Height
140mm
Item Width
140mm
Additional Product Features
Country/Region of Manufacture
United Kingdom
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