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Foundations of ITIL V3 By Jan van Bon,Annelies van der Veen

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Item specifics

Condition
Very Good: A book that has been read and does not look new, but is in excellent condition. No ...
Title
Foundations of ITIL® V3: based on ITIL V3 (Best Practice IT Mana
ISBN
9789087530570
Publication Year
2007
Type
Study Guide
Format
Paperback
Language
English
Publication Name
Foundations of Itil: Based on Itil V3: Volume 3
Item Height
242mm
Author
Jan Van Bon, Annelies Van Der Veen
Publisher
Van Haren Publishing BV
Item Width
170mm
Subject
Computer Science, Management, Business
Item Weight
812g
Number of Pages
1 Pages

About this product

Product Information

Foundations of ITIL and its predecessors have become the industry classic guide on the topic of ITIL. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This version has now been upgraded to reflect ITIL V3. Written in the same concise way and covering all the facts, readers will find that this title succinctly covers the key aspects of the ITIL V3 upgrade. The ITIL V3 approach covering the ITIL Lifecycle is fully covered. In addition those who are familiar with the Version 2 process approach will be delighted to discover that this new edition of Foundations of ITIL has split out all the processes and describes them in detail. This means that it is easy for all readers to access and grasp the process concepts that are so pivotal to many service management day-to-day operations. This title covers the following:

Product Identifiers

Publisher
Van Haren Publishing BV
ISBN-13
9789087530570
eBay Product ID (ePID)
90815921

Product Key Features

Author
Jan Van Bon, Annelies Van Der Veen
Publication Name
Foundations of Itil: Based on Itil V3: Volume 3
Format
Paperback
Language
English
Subject
Computer Science, Management, Business
Publication Year
2007
Type
Study Guide
Number of Pages
1 Pages

Dimensions

Item Height
242mm
Item Width
170mm
Item Weight
812g

Additional Product Features

Title_Author
Jan Van Bon, Annelies Van Der Veen
Series Title
Best Practice It Management
Editor
Van Haren Publishing
Country/Region of Manufacture
Netherlands

Item description from the seller

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WRAP Ltd.
Mubin Ahmed
Unit 4
119 Loverock Road
Reading
Berkshire
RG30 1DZ
United Kingdom
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Value added tax number:
  • GB 724498118
Company registration number:
  • 03800600
I certify that all my selling activities will comply with all EU laws and regulations.
CRN Number:
  • 03800600
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