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Customers Are the Agenda : A Practical Guide to Customer-Centric

uk_better_world_books
  • (451744)
  • Registered as a business seller
£4.73
Condition:
Very Good
“Ships from the UK. Former library book; may include library markings. Used book that is in excellent ”... Read moreAbout condition
Breathe easy. Returns accepted.
Postage:
£8.00 Economy Delivery. See detailsfor postage
Located in: Dunfermline, United Kingdom
Delivery:
Estimated between Mon, 22 Jul and Wed, 7 Aug to 43230
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Seller dispatches within 2 days after receiving cleared payment.
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eBay item number:296386684971

Item specifics

Condition
Very Good
A book that has been read and does not look new, but is in excellent condition. No obvious damage to the book cover, with the dust jacket (if applicable) included for hard covers. No missing or damaged pages, no creases or tears, no underlining or highlighting of text, and no writing in the margins. Some identifying marks on the inside cover, but this is minimal. Very little wear and tear. See the seller’s listing for full details and description of any imperfections. See all condition definitionsopens in a new window or tab
Seller notes
“Ships from the UK. Former library book; may include library markings. Used book that is in ...
Features
EX-LIBRARY
Book Title
Customers Are the Agenda : A Practical Guide to Customer-Centric
ISBN
9781852527181
Publication Year
2013
Type
Textbook
Format
Paperback
Language
English
Publication Name
Customers Are the Agenda: a Practical Guide to Customer-Centric Management
Item Height
210mm
Author
Stephen Hewett
Publisher
Management Books 2000 LTD
Item Width
148mm
Subject
Marketing
Item Weight
290g
Number of Pages
160 Pages

About this product

Product Information

Customers are not on the agenda. They ARE the agenda. Top consultant Stephen Hewett shows how to put Customer-Centricity at the heart of everything you do. It is not enough to have a strong customer service team - customers must be the principle focus of every aspect of business operation, not just the direct customer interface. Hewett's new book provides a highly practical guide designed to enable busy managers to achieve instant results. Broken down into 30 key areas, the book offers an easy reference tool which can be applied in almost any business context. Customer-Centricity is the new buzzword in management circles. This book shows readers at all levels how to put it into practice.

Product Identifiers

Publisher
Management Books 2000 LTD
ISBN-13
9781852527181
eBay Product ID (ePID)
149032453

Product Key Features

Author
Stephen Hewett
Publication Name
Customers Are the Agenda: a Practical Guide to Customer-Centric Management
Format
Paperback
Language
English
Subject
Marketing
Publication Year
2013
Type
Textbook
Number of Pages
160 Pages

Dimensions

Item Height
210mm
Item Width
148mm
Item Weight
290g

Additional Product Features

Title_Author
Stephen Hewett
Country/Region of Manufacture
United Kingdom

Item description from the seller

Business seller information

Better World Books Ltd
Sarah Duguid
Unit 10, Castle Industrial Centre
Queensferry Road
Dunfermline
Fife
KY11 8NT
United Kingdom
Show contact information
:enohP73414838310
:xaF362248 38310
:liamEku.oc.skoobdlrowretteb@troppusku
Value added tax number:
  • GB 938775170
Company registration number:
  • 06570267
I certify that all my selling activities will comply with all EU laws and regulations.
CRN Number:
  • 06570267
uk_better_world_books

uk_better_world_books

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