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The Call Center Handbook: The Complete ... by Dawson, Keith Paperback / softback
FREE US DELIVERY | ISBN: 1578203058 | Quality Books
US $8.17
Approximately£6.08
Condition:
Good
A book that has been read, but is in good condition. Minimal damage to the book cover eg. scuff marks, but no holes or tears. If this is a hard cover, the dust jacket may be missing. Binding has minimal wear. The majority of pages are undamaged with some creasing or tearing, and pencil underlining of text, but this is minimal. No highlighting of text, no writing in the margins, and no missing pages. See the seller’s listing for full details and description of any imperfections.
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Postage:
Free USPS Ground Advantage®.
Located in: Florida, United States
Delivery:
Estimated between Wed, 6 Aug and Tue, 12 Aug to 94104
Returns:
30 days return. Buyer pays for return postage. If you use an eBay delivery label, it will be deducted from your refund amount.
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Seller assumes all responsibility for this listing.
eBay item number:304854343894
Item specifics
- Condition
- ISBN
- 1578203058
- EAN
- 9781578203055
- Date of Publication
- 2003-11-20
- Release Title
- The Call Center Handbook: The Complete Guide to Starting, Runn...
- Artist
- Dawson, Keith
- Brand
- N/A
- Colour
- N/A
- Book Title
- The Call Center Handbook: The Complete Guide to Starting, Runn...
About this product
Product Identifiers
Publisher
CRC Press LLC
ISBN-10
1578203058
ISBN-13
9781578203055
eBay Product ID (ePID)
4514192
Product Key Features
Number of Pages
283 Pages
Language
English
Publication Name
Call Center Handbook : the Complete Guide to Starting, Running and Improving Your Call Center
Publication Year
2003
Subject
Customer Relations, Higher, Telecommunications
Type
Textbook
Subject Area
Technology & Engineering, Education, Business & Economics
Format
Trade Paperback
Dimensions
Item Height
0.7 in
Item Weight
14.6 Oz
Item Length
6 in
Item Width
9 in
Additional Product Features
Edition Number
4
Intended Audience
College Audience
LCCN
2004-274179
Dewey Edition
22
TitleLeading
The
Illustrated
Yes
Dewey Decimal
338.4738464068
Edition Description
Revised edition,Handbook (Instructor's),New Edition
Synopsis
Need to know how to buy a phone switch for your call center? How to measure the productivity of agents? How to choose from two cities that both want your center? No problem. The Call Center Handbook is a complete guide to starting, running, and im, This is the most complete and authoritative guide to the essentials of establishing and operating an efficient call center.
LC Classification Number
HE8788
Item description from the seller
Seller business information
VAT number: GB 922696893
About this seller
World of Books USA
86.5% positive Feedback•5.2M items sold
Registered as a business seller
Seller Feedback (1,557,913)
- n***d (49)- Feedback left by buyer.Past 6 monthsVerified purchaseExcellent seller. Package was delayed ( by bad weather) and then misplaced at PO( placed in wrong box #) but I contacted the seller and they responded quickly and I got my item today. This seller went the extra mile and I would highly recommend them and will shop here again. I also want to say the price for this complete hard to find item was way below most of the other listings. Condition was good as stated, and although I've only watched the first disc it's quality is good. Thank you!!Tenko : Complete BBC Series Box Set [DVD] - DVD EQVG The Cheap Fast Free Post (#306002146201)
- r***d (273)- Feedback left by buyer.Past monthVerified purchaseItem in great condition 😁 SELLER communicated any time I had a question 😍 Good value 😊 packaged securely 🙂 Shipping said 7-14 days which is correct , would purchase again from rhis seller ... Thank You
- 6***t (479)- Feedback left by buyer.Past monthVerified purchasePurchasing form this company can at times be frustrating due to items never arriving, very low shipping time and the inability to track the items. But I gave them another chance and purchased many maps and books over the past few months and have received all of them. Last year, it was hit and miss. All items were in the condition as described. Packaging is minimal. The only downside is extremely slow shipping. I rate them a C+. Nothing to gloat about but eventually you will get what you wanted.
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Seller Feedback (1,557,913)
- n***d (49)- Feedback left by buyer.Past 6 monthsVerified purchaseExcellent seller. Package was delayed ( by bad weather) and then misplaced at PO( placed in wrong box #) but I contacted the seller and they responded quickly and I got my item today. This seller went the extra mile and I would highly recommend them and will shop here again. I also want to say the price for this complete hard to find item was way below most of the other listings. Condition was good as stated, and although I've only watched the first disc it's quality is good. Thank you!!Tenko : Complete BBC Series Box Set [DVD] - DVD EQVG The Cheap Fast Free Post (#306002146201)
- r***d (273)- Feedback left by buyer.Past monthVerified purchaseItem in great condition 😁 SELLER communicated any time I had a question 😍 Good value 😊 packaged securely 🙂 Shipping said 7-14 days which is correct , would purchase again from rhis seller ... Thank You
- 6***t (479)- Feedback left by buyer.Past monthVerified purchasePurchasing form this company can at times be frustrating due to items never arriving, very low shipping time and the inability to track the items. But I gave them another chance and purchased many maps and books over the past few months and have received all of them. Last year, it was hit and miss. All items were in the condition as described. Packaging is minimal. The only downside is extremely slow shipping. I rate them a C+. Nothing to gloat about but eventually you will get what you wanted.