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The Call Center Handbook: The Complete ... by Dawson, Keith Paperback / softback
FREE US DELIVERY | ISBN: 1578203058 | Quality Books
US $8.17
Approximately£6.14
Condition:
Good
A book that has been read, but is in good condition. Minimal damage to the book cover eg. scuff marks, but no holes or tears. If this is a hard cover, the dust jacket may be missing. Binding has minimal wear. The majority of pages are undamaged with some creasing or tearing, and pencil underlining of text, but this is minimal. No highlighting of text, no writing in the margins, and no missing pages. See the seller’s listing for full details and description of any imperfections.
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Located in: Florida, United States
Delivery:
Estimated between Sat, 24 May and Sat, 31 May to 43230
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30 days return. Buyer pays for return postage. If you use an eBay delivery label, it will be deducted from your refund amount.
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eBay item number:304854343894
Item specifics
- Condition
- ISBN
- 1578203058
- EAN
- 9781578203055
- Date of Publication
- 2003-11-20
- Release Title
- The Call Center Handbook: The Complete Guide to Starting, Runn...
- Artist
- Dawson, Keith
- Brand
- N/A
- Colour
- N/A
- Book Title
- The Call Center Handbook: The Complete Guide to Starting, Runn...
About this product
Product Identifiers
Publisher
CRC Press LLC
ISBN-10
1578203058
ISBN-13
9781578203055
eBay Product ID (ePID)
4514192
Product Key Features
Number of Pages
283 Pages
Publication Name
Call Center Handbook : the Complete Guide to Starting, Running and Improving Your Call Center
Language
English
Subject
Customer Relations, Higher, Telecommunications
Publication Year
2003
Type
Textbook
Subject Area
Technology & Engineering, Education, Business & Economics
Format
Trade Paperback
Dimensions
Item Height
0.7 in
Item Weight
14.6 Oz
Item Length
6 in
Item Width
9 in
Additional Product Features
Edition Number
4
Intended Audience
College Audience
LCCN
2004-274179
TitleLeading
The
Dewey Edition
22
Illustrated
Yes
Dewey Decimal
338.4738464068
Edition Description
Revised edition,Handbook (Instructor's),New Edition
Synopsis
Need to know how to buy a phone switch for your call center? How to measure the productivity of agents? How to choose from two cities that both want your center? No problem. The Call Center Handbook is a complete guide to starting, running, and im, This is the most complete and authoritative guide to the essentials of establishing and operating an efficient call center.
LC Classification Number
HE8788
Item description from the seller
Seller business information
VAT number: GB 922696893
About this seller
World of Books USA
87% positive Feedback•5.1M items sold
Registered as a business seller
Seller Feedback (1,537,761)
- o***d (274)- Feedback left by buyer.Past monthVerified purchase4.1.2025 - Item arrived quickly and was exactly as described. Packaging was secure and professional, and the item was in perfect condition—looks even better in person! Great quality, excellent value for the price, and the seller was prompt and communicative throughout the process. Very satisfied and would absolutely buy from this seller again. Highly recommended!
- e***1 (1296)- Feedback left by buyer.Past 6 monthsVerified purchaseThis was an excellent transaction. Great condition. As described, in good condition, very good quality and appearance, and was safely packaged and quickly shipped. The costs were reasonable, and the communication was timely. I am very happy with my purchase. Thanks so much.
- c***m (390)- Feedback left by buyer.Past 6 monthsVerified purchaseAAA+++; Excellent Service; Great Pricing; Fast Delivery-Faster Than Expected to Hawaii; using free shipping; USPS Ground Mail, Book in Excellent Condition--Better Than Described ; TLC Packaging; Excellent Seller Communication, Sends updates . Highly Recommended!, Thank you very much!Elon Musk: The Founder of Tesla, Paypal, ... by Connors, K. Paperback / softback (#305692808987)
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Seller Feedback (1,537,761)
- o***d (274)- Feedback left by buyer.Past monthVerified purchase4.1.2025 - Item arrived quickly and was exactly as described. Packaging was secure and professional, and the item was in perfect condition—looks even better in person! Great quality, excellent value for the price, and the seller was prompt and communicative throughout the process. Very satisfied and would absolutely buy from this seller again. Highly recommended!
- e***1 (1296)- Feedback left by buyer.Past 6 monthsVerified purchaseThis was an excellent transaction. Great condition. As described, in good condition, very good quality and appearance, and was safely packaged and quickly shipped. The costs were reasonable, and the communication was timely. I am very happy with my purchase. Thanks so much.
- c***m (390)- Feedback left by buyer.Past 6 monthsVerified purchaseAAA+++; Excellent Service; Great Pricing; Fast Delivery-Faster Than Expected to Hawaii; using free shipping; USPS Ground Mail, Book in Excellent Condition--Better Than Described ; TLC Packaging; Excellent Seller Communication, Sends updates . Highly Recommended!, Thank you very much!Elon Musk: The Founder of Tesla, Paypal, ... by Connors, K. Paperback / softback (#305692808987)