Crucial Conversations Tools for - paperback, Kerry Patterson, 9780071771320, new

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Item specifics

Condition
New: A new, unread, unused book in perfect condition with no missing or damaged pages. See the ...
Book Title
Crucial Conversations Tools for - paperback, Kerry Patterson, 978
Artist
Switzler, Al; McMillan, Ron; Grenny, Joseph; Patterson, Kerry
ISBN
9780071771320
Category

About this product

Product Identifiers

Publisher
Mcgraw-Hill Education
ISBN-10
0071771328
ISBN-13
9780071771320
eBay Product ID (ePID)
103360413

Product Key Features

Number of Pages
272 Pages
Publication Name
Crucial Conversations Tools for Talking When Stakes Are High, Second Edition
Language
English
Publication Year
2011
Subject
Training, Communication Studies, Interpersonal Relations
Type
Textbook
Author
Kerry Patterson, Ron Mcmillan, Al Switzler, Joseph Grenny
Subject Area
Language Arts & Disciplines, Business & Economics, Psychology
Format
Trade Paperback

Dimensions

Item Height
0.6 in
Item Weight
11.9 Oz
Item Length
8.9 in
Item Width
6 in

Additional Product Features

Edition Number
2
Intended Audience
Trade
LCCN
2011-026451
Dewey Edition
23
Illustrated
Yes
Dewey Decimal
153.6
Table Of Content
Foreword To The Second Edition Foreword To The First Edition Preface Acknowledgments Chapter 1: What's a Crucial Conversation? Chapter 2: Mastering Crucial Conversations Chapter 3: Start with Heart Chapter 4: Learn to Look Chapter 5: Make It Safe Chapter 6: Master My Stories Chapter 7: STATE My Path Chapter 8: Explore Others' Paths Chapter 9: Move to Action Chapter 10: Yeah, But Chapter 11: Putting It All Together Afterword Endnotes Index
Synopsis
More than 1.5 million copies sold! Crucial Conversations has dominated the New York Times bestseller list for 10 years . . . and counting! The long-awaited second edition of Crucial Conversations is exactly what's needed to help professionals keep up with today's faster-paced, higher-stakes business environment . . . where every conversation, every relationship, is more crucial than ever. "The quality of your life comes out of the quality of your dialogues and conversations. Here's how to instantly uplift your crucial conversations."--Mark Victor Hansen, co-creator of the #1 New York Times bestselling series Chicken Soup for the Soul "This is a breakthrough book. I found myself being deeply influenced, motivated, and even inspired."--from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler (Orem, UT) are top international corporate consultants and cofounders of Vitality Alliance, Inc., and VitalSmarts. Together they have developed corporate training programs for dozens of Fortune 500 companies., The New York Times and Washington Post bestseller that changed the way millions communicate " Crucial Conversations ] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time." --from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People "The quality of your life comes out of the quality of your dialogues and conversations. Here's how to instantly uplift your crucial conversations." --Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul(R) The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive
LC Classification Number
BF637.C45C78 2012

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4.8
31 product ratings
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  • by shuhayan-50
    10 Dec, 2020Most favourable review

    It’s a good read

    The first 10 chapters are for two parties who are willing to communicate. The last chapter is for difficult communicators. I definitely learned some skills, I started to think about the advice from this book when I’m talking to people. It is a good book, I’m planning to read it for a couple more times.

    Verified purchase: YesCondition: Pre-ownedSold by: dreambooks_co

  • by clth37
    27 Oct, 2022

    Excellent addition to my toolbox!

    Excellent book. Very helpful content!

    Verified purchase: YesCondition: NewSold by: illmintl

  • by fiat6788
    06 Jul, 2022

    Very informative and useful information!

    Great book for reference. I bought because I wanted to be able to refer back to it as time goes on. Practice makes perfect!

    Verified purchase: YesCondition: Pre-ownedSold by: decluttr_store

  • by razwolf22
    01 Nov, 2018

    Excellent Guidance for a Tough Topic

    Easy to understand. Salient guidance. Good approaches to potentially gnarly topics, or things easier left unsaid. Inspirational.

    Verified purchase: YesCondition: Pre-ownedSold by: clickgoodwillbooks

  • by odds.ends
    09 Jan, 2020

    Great Book

    The book has many useful ideas, has helped change my perspective and increased my understanding.

    Verified purchase: YesCondition: Pre-ownedSold by: tiptotip2011

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