VAT is included in the purchase price - VAT invoices are sent with all items.
A delivery surcharge may be applied to the following postcodes: HS, IV, KA27-28, KW, PA20-49 60-78, PH17-26 30-34, ZE, BT, IM, TR21 -25, & The Isle of Wight. Please contact us on 0116 2620966 before you commit to buy.
We do not ship outside the UK except through the Global Shipping Programme.
We only accept British Pound Sterling as a currency of payment.
CANCELLATION OF / RETURNING COLLECTIONS
Items can be collected from our depot in Leicester between 8am and 4.00pm on weekdays. If you wish to collect your item you must contact us first. Payment can be made via cash, credit / debit card or Paypal. Paypal payment is offered on all listings including items which are marked for collection only. If you wish to pay via Paypal and collect the item please contact us as soon as the payment has been made so the item is not automatically shipped. When the item is collected, you must bring a printout of the Paypal receipt. No goods will be released without this paperwork. Collections cannot be made by third party companies or representatives unless they can produce Paypal paperwork or pay on collection. Note also that we do not package ‘collection’ items in any way.
Furthermore, if the consumer uses their own courier to collect then we must be notified in advance, and, we cannot be held responsible for any damage done in transit by a courier arranged by the customers, so any such issues / claims must be taken up with them directly. This doesn’t affect your consumer rights to return the goods.
If you wish to return a collection item please contact us first to arrange this. The same rights and rules apply to the customer as set out above for postal purchases. The customer is responsible for the costs of returning, whether in person, or by a suitable courier of their choice.
