What we cover
Fabspeed Motorsport warrants to the Original Retail Purchaser that our manufactured Fabspeed Motorsport brand products are free from defects in materials and workmanship for the life of the product if the product is purchased through an authorized Fabspeed Motorsport reseller or directly from Fabspeed Motorsport.
For any Fabspeed Motorsport manufactured products with defects in materials or workmanship, we will repair or replace, at Fabspeed Motorsport Motorsport’s discretion, the product at no cost to you for as long as you own and use it in the intended fashion. Fabspeed Motorsport is the final authority on determining eligibility of all warranty claims. Fabspeed Motorsport reserves the right to improve, modify, change parts and the design of our systems/components as we regularly engineer and improve our systems to continue to further enhance performance.
There are a few important exceptions to be aware of
- We cannot warranty any product that was damaged intentionally or unintentionally. This includes unintentional damage caused from a vehicular accident, off-Racetrack errors or mishap, or intentional damage caused by attempting to force fit our product to the vehicle, or misuse. Catalytic converters damaged by engine oil leaks, coolant, blown turbochargers, misfires or usage of leaded race gasoline are not covered.
- We cannot warranty any product that was not used for the intended purpose. Any non-Fabspeed Motorsport modifications to a system will void the warranty. Backfires, and explosions from poorly tuned engines are not covered.
- Products with an applied coating or provide a thermal barrier have a mixed warranty. This exception applies to certain exhaust tips, other coated products, and thermal blankets. We warrant the coating for aesthetic defects and imperfections, for one year from the product purchase date. After one year, Fabspeed Motorsport will continue to cover structural defects with the product itself, but the coating and finish is no longer warranted or guaranteed. Fabspeed Motorsport can recoat parts at reasonable cost, so please inquire. Thermal barriers/header blankets are covered for a period of one year from the shipping date for manufacturing defects.
- Catalytic Converters are normal wear items and have a limited useful life. HJS Germany warrants their catalytic converters for 2 years. Fabspeed Motorsport goes a lot further to protect Fabspeed Motorsport equipped car enthusiasts. For the Original Retail Purchaser only, we will replace a verifiable, failed, current generation catalytic converter, one time, at no charge, as long as, any serial number and other production markings are unaltered, readable, and there is no physical damage to the converter. Catalyst that are broken apart and/or melted internally will not be considered for warranty. If the catalytic converter is NO LONGER available, obsolete, or over 5 years old, the catalytic converter will need to be replaced and a charge for new catalytic converters will be incurred.
- Fabspeed Motorsport will provide assistance to replace and upgrade your component(s) to current state of the art technology at a reasonable cost. Please note that any and all catalytic converters will fail prematurely if they are exposed to overly rich fuel mixtures and exhaust, causing fuel to burn in the converter itself. Failure will occur using leaded fuel, race fuel, E85 methanol, Meth injection, or fuel additives in a Fabspeed Motorsport product that contains a catalytic converter.
- Catalytic converters will also fail from antifreeze or engine oil entering the exhaust system due to an engine malfunction and/or wear. These kinds of failures will not be covered under warranty. Fabspeed Motorsport can determine the cause of failure and will advise our customers accordingly. If any of these problems occur, a brand-new state of the art HJS German catalytic converter can be purchased and welded into your Fabspeed Motorsport system.
Fabspeed Motorsport reserves the right to make continual improvements to our product line with technology and advancements in components gained through over 25+ years of street and professional motorsport development. Certain parts and components from time to time become unavailable or obsolete due to research and development and component changes. In this case we reserve the right to advise our worldwide clientele of changes and costs associated to upgrade systems and provide warranty coverage.
- Shipping damage must be reported within 5 days of receipt of the product. Should damage be found notify Fabspeed immediately, and do not install product(s). Installed products are not eligible for return.
- Tuning products and software are not covered by this warranty- Please see our separate Tuning warranty.
- Fabspeed is not responsible for any package once delivery receipt is completed by shipper.
- Other great brands sold by Fabspeed Motorsport that are not manufactured by Fabspeed Motorsport will carry the respective manufacturer’s warranty as applicable.
- The Fabspeed Motorsport Lifetime Warranty has limitations. As such, OUR WARRANTY DOES NOT COVER CONSEQUENTIAL DAMAGES, LOSS OF TIME OR REVENUES, INSTALLATION OR DE-INSTALLATION COSTS, INCONVENIENCE, LOSS OF USE OF THE VEHICLE, SHIPPING CHARGES, FEES OR FINES, DAMAGE TO THE VEHICLE OR ITS COMPONENTS OR SURROUNDINGS, OR OTHER INCIDENTAL OR INDIRECT DAMAGE. OUR LIABILITY IS EXPRESSLY LIMITED TO THE AMOUNT YOU PAID FOR THE PRODUCT YOU RECEIVED.
Emissions Compliance
The purchaser and/or end consumer understands that any Fabspeed Motorsport product that is designated as RACE or RACING only in its description may not be used on public roads within the USA. Fabspeed Motorsport makes no claims that any product with this designation is for use on public roads within the USA.
Return Policy
To RETURN any system, product or merchandise you must contact us first for a Return Authorization (RA) Number. Special order and custom made systems, apparel, Carbon Fiber Wall Art, and other certain merchandise are NOT returnable. ALL SALES ARE FINAL. To return a Fabspeed Motorsport product an RA number must be requested and if granted the item(s) must be in original Fabspeed Motorsport sealed packaging. A copy of the original invoice and a brief explanation must accompany all returned items. You must follow our instructions for returning items carefully, Fabspeed Motorsport will charge up to a 25% handling and restocking fee on any RETURNED box or repackaged products. Product damage on OPENED or repackaged returns is the responsibility of the customer. Products that are unable to be repaired will be returned to the customer. Customers are responsible for return shipping charges. If an order was shipped with promotional “Free Shipping”, and the order is returned, we exclusively reserve the right to charge the customer or distributor for the cost of that original shipping and handling. If a Fabspeed Motorsport Performance package is ordered, and an individual component of that package is returned, Fabspeed Motorsport reserves the right to charge back the performance package discount along with any additionally offered discounts. Return shipped items DAMAGED in transit will RESULT in additional charges up to and including rejection of the component. It is the customer’s responsibility to ship safely and properly. No returns accepted after 30 days from the invoice date. No credits will be given after 30 days from the invoice date. This also applies to items that are partially shipped.
Items that are non-stocking at Fabspeed and drop shipped from our vendors are subject to their return/restocking policies.
To qualify for return, the product must be unused and remain in the original packaging, as well as match the current design and packaging for the product at the time of return. Sounds is subjective and therefore does not qualify for a return of a used product.
Periodically mistakes are made when ordering, or a wrong part is shipped, and you may wish to return an item. We will do everything reasonable to satisfy you. Please contact Fabspeed Motorsport immediately via email at service@fabspeed.com to discuss the circumstances before returning any products. Anything returned without prior authorization from Fabspeed Motorsport will be refused. All returns must be sent back fully prepaid. Our customer service department (service@Fabspeed.com) will issue a Return Authorization Number, which must accompany any return. A copy of the original invoice and a brief explanation must accompany all returned items. No returns accepted after 30 days from the invoice date. No credits given after 30 days.
