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It's always a bit of a risk buying something expensive on Ebay, especially when it says that box might be damaged. Will bits me missing, has someone already used it? However this fire arrived in the time it said, there was no more damage to the box than there might of been from a large street retailer and although we had a few moments where we couldn't get the "smoke" to start, a little perseverance and moving the cable from by the sensor, we were up and running. We have not set the thermostat as yet as not really needed just yet but its a nice feature. I loved this fire when I first saw it and not been disappointed with it in situ. We don't often have the heat element on, just the fire effect makes the room feel warm and cosy with out all the mess of a real fire, If you have children you can rest assured that even if they open the doors, they are not going to be burnt. Great fire, what I wanted and a sizable saving to where I first saw it. So happy I actually wrote a review which I can't usually be bothered to doRead full review
Verified purchase: Yes | Condition: Pre-owned
Absolutely love my new fire. It has totally changed my lounge . I find it so therapeutic after a hard days work, and it looks real without the work and mess!! Win win. It is admired by many. Best purchase I’ve made in years.
Verified purchase: Yes | Condition: New
Ideal for the room, if a might larger than anticipated, an excellent feature piece which delivers a warm glow to the room, compliments the Victorian fireplace and offers a clean value for money alternative to an open coal and gas hearth.
Verified purchase: Yes | Condition: New
Whilst this fire looks nice and appears to be well made, the flame effect has a mind of its own! Sometimes it is barely noticeable and at others it is so intense that the "smoke" steams up the glass and pours out of the top of the fire! The control knob has absolutely no effect on it at all. At some point I will be contacting Dimples to query this.
Verified purchase: Yes | Condition: New
Really great stove. Looked at many electric fires and this proved to be the most realistic by far. Definitely recommend.
Verified purchase: Yes | Condition: New
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