Back to home page
|Listed in category:
|
Add to Watchlist

Picture 1 of 4

Biofreeze Pain Reliever Gel 118ml Cooling Topical Analgesic for Muscles - Picture 1 of 4
Biofreeze Pain Reliever Gel 118ml Cooling Topical Analgesic for Muscles - Picture 2 of 4
Biofreeze Pain Reliever Gel 118ml Cooling Topical Analgesic for Muscles - Picture 3 of 4
Biofreeze Pain Reliever Gel 118ml Cooling Topical Analgesic for Muscles - Picture 4 of 4
Have one to sell?
Sell it yourself

Biofreeze Pain Reliever Gel 118ml Cooling Topical Analgesic for Muscles

Expert Sport Nutrition
  • (39708)
  • Registered as a business seller
£12.99
Condition:
New
8 available / 2 sold
Breathe easy. Returns accepted.
Postage:
May not post to United States. Read item description or contact seller for postage options. See detailsfor postage
Located in: Cambridge, United Kingdom
Delivery:
Varies
Returns:
14 days return. Buyer pays for return postage. See details- for more information about returns
Payments:
     

Shop with confidence

eBay Money Back Guarantee
Get the item you ordered or your money back. Learn moreeBay Money Back Guarantee - opens new window or tab
Report this item - opens in new window or tab
Seller assumes all responsibility for this listing.
eBay item number:355562372954

Item specifics

Condition
New: A brand-new, unused, unopened and undamaged item. See the seller's listing for full details. See all condition definitionsopens in a new window or tab
Brand
Biofreeze
Main Purpose
Pain Relief
Type
GEL Pain Reliefe
Size
118ml
Labels & Certifications
ISO Certified
Material
Gel
Features
Herbal, Scented, Easy to Use, Active Ingredients- Isopropyl Alcohol
Country/Region of Manufacture
United States
EAN
731124402899

Item description from the seller

Business seller information

GB Health Limited
D Puchacz
32 Appleton Way
Reading, Shinfield
Berkshire
RG2 9RN
United Kingdom
Show contact information
:liamEmoc.liamg@noitirtuntropstrepxe
Value added tax number:
  • GB 345069593
Company registration number:
  • 11274430
Terms and conditions of the sale
Delivery Process
 
We will normally dispatch all orders the same day if the order has been placed before 3:00 pm within the week days ( Monday - Friday ), late Friday orders and weekend orders can only be dispatched on the next available weekday.
 
You will receive an email within 24 hours of placing your order within the week days ( Monday - Friday ) confirming dispatch.
 
All items are dispatched with 2nd Class Royal Mail postal method, it will take 3-5 days for an item to be delivered, but in rare cases it can take up to 10 days. (It can take 3-15 days for an item to be delivered outside UK)
 
 
Change of Address after the order has been placed?
 
Please do not ask us to change/amend postal address after placing the order as all orders are dispatched automatically using eBay software.
 
You can always change/amend your postal address at the checkout before paying for the item.
 
 
What if I have submitted a wrong address at the checkout or my address is incomplete?
 
Please do not blame us for your own mistake, we automatically dispatch all orders to the assigned addresses set in buyer's eBay account (registered address - address visible at the checkout), therefore if your address is incomplete/wrong, your item will either end up in a local delivery office or sent back to us (in some cases, the item may be lost by the delivery service provider).
 
You need to either pick up the item from your local delivery office by showing a proof of identification, or wait for the delivery service provider to return the item back to us. If the item is returned back to us, we can either send the item to the correct address provided or issue you with refund.
 
We have all the right to ask for the postage cost for the item to be resent to the correct address or minus postage cost's when refunding you if you do not require the item anymore, but in most cases we will waive these postage charges as a good will of gesture if the customer is in co-operation with us throughout the process. In an unlikely event that the item is lost (not returned back to us), we cannot accept responsibility.
 
*Most items which are not received are caused by incomplete addresses such as no door Numbers, street name or incorrect postcodes. Please be more understanding if the item has not been received due to an error caused by incomplete address and co-operate with us to get your problem solved. In order to avoid this please make sure correct address is visible and double-check before placing the order.
 
 
What if I don't receive my item?
 
There is no reason to open an eBay buyer protection case, please contact us before to give us the chance to resolve the problem.
 
We dispatch each and every order which has been placed by the buyer and we have no reason not to dispatch an item (we will always be on contact if there is problem with dispatching an item), therefore if the item does not show up or delayed, it could either be delayed by the Delivery Network or lost in the post (could be due to wrong/incomplete address).
 
If your item is dispatched with 2nd Class Royal Mail postal method, it will take 3-5 days for an item to be delivered, but in rare cases it can take up to 10 days. (It can take 5-10 days for an item to be delivered outside UK)
 
Before contacting us to report that you have not received your item, please check your registered eBay address (or eBay transaction) to see if you have the correct address.
 
If it has been more than 7 days from the day your item has been dispatched, please contact us and we will get in contact with the relevant delivery network and open a claim with them to investigate this further.
 
Items can sometimes be left with your neighbour, or picked up by another person living at your address, kindly make sure this is not the case before reporting us the item has not been received.
 
Please do not expect to get a refund straight after reporting your item is lost, as we will need to get in contact with the delivery network and provide them with an ample time to solve the problem, this is also important to avoid dishonest people getting a refund for an item they received.
 
We will only issue refund or send out a replacement if we are confirmed by the delivery network that the item has not been delivered or lost.
 
 
*When contacting us please allow 24-Hours to receive a response within the week days (9am to 6pm Monday to Friday excluding weekends).
 
 
How do I get in contact, if I have a problem with an item I purchased?
 
Please go to your "Purchase History" and locate the item which you would like to enquire about. Click on the "Contact Seller" option, and the page which opens up will have many options such as "Item I received is not as described" , "I haven't received my item yet", if you can not find an answer or a caption from the options, please choose the "Other" option to contact us about your query.
 
When contacting us please allow 24-Hours to receive a response within the week days (9am to 6pm Monday to Friday *excluding weekends).
 
**Please do not contact us via any email addresses, as we will not be able to access the email, because all customer enquiries are dealt via eBay messaging system.
 
 
Leaving Feedback - Fair Trading Standards
 
We only want you to be happy with item and the service provided by our store, and we are willing to address all issues as long as we have been made aware by the buyer.
 
If you intent to leave a Negative / Neutral Feedback or low scores for any of the categories in the feedback area, please make sure you contact us first to provide us a chance to resolve any issues which you might have with your item.
 
Our policies are straight-forward and easy to understand, and we have mentioned everything possible to help before and after sale.
 
It is not fair to leave us a a low score feedback or overall negative feedback if we have not been aware of the problem.
 
Please leave us a 5 Star Positive feedback if you are happy with our service and product as it helps us to grow and raise our service standards.
 
We will not tolerate any buyer who extorts us with negative feedback in return for a Refund, as this is strictly against eBay's rules, and we will report any buyer who chooses to go down this route in order to get a refund.
 
Please only use " Contact Seller " option via eBay to send us a message, as our customer support is only available via eBay and using emails or any other method is against eBay's policies.
 
Please do not hesitate to contact us for any reason, and as stated in our fair trading standards please do not leave a Negative feedback or open a Dispute / Case before giving us the chance to resolve any issues that may occur during or after transaction.
 
PLEASE ALLOW 24 HOURS TO RECEIVE A RESPONSE TO QUERY.
I certify that all my selling activities will comply with all EU laws and regulations.
CRN Number:
  • 11274430
Expert Sport Nutrition

Expert Sport Nutrition

99.4% positive Feedback
157K items sold
Visit ShopContact
Joined Dec 2002

Detailed seller ratings

Average for the last 12 months

Accurate description
5.0
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Popular categories from this shop

See allcategories
Heath & Wellbeing'OTC' PharmaceuticalsOther
Registered as a business seller

Seller Feedback (41,469)

*****- Feedback left by buyer.
Past month
Verified purchase
--
*****- Feedback left by buyer.
Past 6 months
Verified purchase
--
*****- Feedback left by buyer.
Past 6 months
Verified purchase
--
See all Feedback

Product ratings and reviews

Learn more
Write a review
4.8
284 product ratings
  • 241 users rated this 5 out of 5 stars
  • 32 users rated this 4 out of 5 stars
  • 7 users rated this 3 out of 5 stars
  • 1 users rated this 2 out of 5 stars
  • 3 users rated this 1 out of 5 stars

Would recommend

Good value

Good quality

Most relevant reviews

See all 242 reviews
  • by 7skeKUCMQy6@Deleted
    03 Nov, 2021Most favourable review

    Best pain relief I have had in years.

    The spray is great, easier to use than the gel and acts within minutes of putting on, has eased a lot of pain in my rheumatoid arthritis which is in all of my body, and now my neck discs are compacting it is easy to get the spray round the back of my neck and at 72 with two metal knees and living with this condition since I was 21 it is a godsend, and the spray is long lasting too. Well worth the money.

    Verified purchase: YesCondition: NewSold by: cosmichealthcare

  • by balamont
    18 Feb, 2022

    Brilliant product

    It does what it says it does be careful it is not as thick as expected so comes out of tube very quickly. Keeps cold on your body for quite a while. Would definitely recommend it

    Verified purchase: YesCondition: NewSold by: ayphealthcare

  • by oj20ag31
    02 Mar, 2022

    Well Worth Trying.

    This is a fantastic product,i purchased it for my mum,who has severe arthritis in her hands back and knees,and she told me that as well as having a cooling effect,when it is applied,it gave her very good relief from the excruiating pain that she has to endure,from day to day,she is very impressed,so i will definately buy it for her,again in the future.

    Verified purchase: YesCondition: NewSold by: arc_health_nutrition_ltd

  • by ghou4321
    02 Jun, 2021

    Effective analgesic spray!

    I found that this spray does give some temporary pain relief. I have a painful right shoulder. It may be difficult to spray inaccessible joints and you may need the help of a spouse or partner. There is a gel, which is easier to apply without assistance. The spray has a smell, which some people may not like.

    Verified purchase: YesCondition: NewSold by: decent-mart-uk

  • by 1671davidm
    28 Aug, 2019

    One of the best pain relief I have ever bought

    I don't usually write reviews unless it really works and I bought this product so this a true account. I came across this when looking for a pain relief as the one I used to use was no longer available Andi can truly say this one is better as i have osteoarthritis and my right knee swells up every day and this really helps with the pain so if your looking for pain relief this is the one you need.

    Verified purchase: YesCondition: NewSold by: mako-grze

More to explore: