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Applying Quality Management in Healthcare : A Systems Approach, Hardcover by ...
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Item specifics
- Condition
- Book Title
- Applying Quality Management in Healthcare : A Systems Approach
- ISBN
- 9781640552777
About this product
Product Identifiers
Publisher
Health Administration Press
ISBN-10
1640552774
ISBN-13
9781640552777
eBay Product ID (ePID)
19050391555
Product Key Features
Number of Pages
400 Pages
Publication Name
Applying Quality Management in Healthcare: a Systems Approach, Fifth Edition
Language
English
Subject
Public Health, Hospital Administration & Care
Publication Year
2021
Features
New Edition
Type
Textbook
Subject Area
Medical
Format
Hardcover
Dimensions
Item Height
1 in
Item Weight
28.5 Oz
Item Length
10 in
Item Width
7 in
Additional Product Features
Edition Number
5
Intended Audience
Scholarly & Professional
LCCN
2021-011255
Dewey Edition
23
Dewey Decimal
362.1068
Edition Description
New Edition
Synopsis
The COVID-19 pandemic exposed the flaws in patient care delivery in many healthcare organizations. Hospitals scrambled to deal with inadequate supplies of ventilators and personal protective equipment while simultaneously combating the inefficiencies inherent in their existing systems. Outpatient areas struggled to deliver care in an environment that was safe for both workers and patients. The pandemic was a reminder that a focus on comprehensive quality management is vital to the daily work of healthcare providers and those they treat. Applying Quality Management in Healthcare: A Systems Approach examines the real-world tools and techniques necessary for improving systems that affect patient care outcomes. Author Patrice L. Spath explains how to explore and modify interconnected systems to make lasting changes that benefit the entire organization. This updated edition features a new chapter on three organizational characteristics that advance success in quality management: continuous improvement, high reliability, and accountability. Throughout, the book emphasizes the role of leadership in all aspects of quality. Management concepts are supported by real-life examples from different settings to further readers' understanding. Other new content in this edition includes: strategies for creating an organizational culture that supports ongoing improvement; data measurement techniques for analyzing inpatient and outpatient performance; regulations affecting quality activities in hospitals and other healthcare facilities; and external forces, such as a pandemic, that require a greater focus on systems. Each chapter concludes with challenging exercises that give readers a chance to apply what they have learned. A practice lab at the end of the book offers 11 rigorous assignments for a deeper exploration of the concepts presented. Improving quality management processes is the first step toward providing better healthcare. Everyone--from senior leaders and department managers to supervisors and frontline workers--can benefit from these enhancements, leading to greater job performance and, ultimately, safer patient care., Examines the real-world tools and techniques necessary for improving systems that affect patient care outcomes. Patrice Spath explains how to explore and modify interconnected systems to make lasting changes that benefit the entire organisation.
LC Classification Number
RA971
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- o***m (98)- Feedback left by buyer.Past monthVerified purchaseOrdered this for an upcoming class. Seller waited three weeks to contact me and say they couldn't ship the item, leaving me scrambling. Will never do business with this seller again.
- c***m (417)- Feedback left by buyer.Past 6 monthsVerified purchaseAAA+++; Excellent Service; Great Pricing; Fast Delivery-Faster Than Expected to Hawaii using free shipping USPS Ground Mail, Received 06/18; Paperback book in Great Condition as Described ; TLC Packaging; Excellent Seller Communication, Sends updates . Highly Recommended!, Thank you very much!
- l***1 (1488)- Feedback left by buyer.Past 6 monthsVerified purchaseGreat seller; book exactly as described in mint condition sold at a reasonable price; seller shipped item FAST, FREE and with tracking information, a must nowadays; seller shipped in tight, cardboard mailing envelope, which tightly fit over the book, preventing damage in shipment; good communication too; rate seller 10+++++Cuentos de La Habana Elegante, Brand New, Free shipping in the US (#364594098367)
- c***t (921)- Feedback left by buyer.Past 6 monthsVerified purchaseThe book I bought was reasonably priced and when it arrived it was in the 'Like New' condition specified in the listing. However, when I saw that the seller had not shipped the book after more than 15 days had passed since my order I felt I must write to say that I had actually placed an order with the seller and inquire when it planned to send the book. The brusque reply was that a tracking number was available, but no number HAD been created until I pointed out that I had placed the order.Catland by Hughes, Kathryn, Like New Used, Free shipping in the US (#356798982438)
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Seller Feedback (385,548)
This item (1)
All items (385,548)
- o***m (98)- Feedback left by buyer.Past monthVerified purchaseOrdered this for an upcoming class. Seller waited three weeks to contact me and say they couldn't ship the item, leaving me scrambling. Will never do business with this seller again.
- c***m (417)- Feedback left by buyer.Past 6 monthsVerified purchaseAAA+++; Excellent Service; Great Pricing; Fast Delivery-Faster Than Expected to Hawaii using free shipping USPS Ground Mail, Received 06/18; Paperback book in Great Condition as Described ; TLC Packaging; Excellent Seller Communication, Sends updates . Highly Recommended!, Thank you very much!
- l***1 (1488)- Feedback left by buyer.Past 6 monthsVerified purchaseGreat seller; book exactly as described in mint condition sold at a reasonable price; seller shipped item FAST, FREE and with tracking information, a must nowadays; seller shipped in tight, cardboard mailing envelope, which tightly fit over the book, preventing damage in shipment; good communication too; rate seller 10+++++Cuentos de La Habana Elegante, Brand New, Free shipping in the US (#364594098367)
- c***t (921)- Feedback left by buyer.Past 6 monthsVerified purchaseThe book I bought was reasonably priced and when it arrived it was in the 'Like New' condition specified in the listing. However, when I saw that the seller had not shipped the book after more than 15 days had passed since my order I felt I must write to say that I had actually placed an order with the seller and inquire when it planned to send the book. The brusque reply was that a tracking number was available, but no number HAD been created until I pointed out that I had placed the order.Catland by Hughes, Kathryn, Like New Used, Free shipping in the US (#356798982438)