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Topsight 2.0: A Guide to Studying, Diagnosing, and Fixing Information Flow in Or

grandeagleretail
(946009)
Registered as a business seller
US $27.66
Approximately£20.37
Condition:
New
3 available
Breathe easy. Returns accepted.
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Located in: Fairfield, Ohio, United States
Delivery:
Estimated between Wed, 6 Aug and Wed, 13 Aug to 94104
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eBay item number:365373368702
Last updated on 22 Jun, 2025 06:50:13 BSTView all revisionsView all revisions

Item specifics

Condition
New: A new, unread, unused book in perfect condition with no missing or damaged pages. See the ...
ISBN-13
9781981360741
Type
NA
Publication Name
NA
ISBN
9781981360741

About this product

Product Identifiers

Publisher
CreateSpace
ISBN-10
1981360743
ISBN-13
9781981360741
eBay Product ID (ePID)
248461960

Product Key Features

Book Title
Topsight 2. 0 :A Guide to Studying, Diagnosing, and Fixing Information Flow in Organizations
Number of Pages
412 Pages
Language
English
Publication Year
2018
Topic
General
Genre
Social Science
Author
Clay Spinuzzi
Format
Trade Paperback

Dimensions

Item Height
0.9 in
Item Weight
19.6 Oz
Item Length
8 in
Item Width
5.2 in

Additional Product Features

Intended Audience
Trade
Synopsis
Topsight-the overall understanding of the big picture-is hard to achieve in organizations. There's too much going on, too many moving pieces. But without topsight, we have a hard time figuring out how information circulates, where it gets stuck, and how we can get it unstuck. Topsight is hard to get-but you can get it. I know: I've been achieving topsight into various organizations for over 20 years. Along the way, I've developed an approach in which I gather clues, confirm details, model social interactions, and use all of these to systematically achieve topsight. Read this book and you'll learn how to design a field study at your organization convince your organization and individuals to take part in the field study conduct the field study, collecting solid data characterize the data you collect analyze the data using several different models, providing insights into systemic issues that haven't yet been understood within the organization present your findings and recommend ways to solve those systemic issues codesign workflow and tools with the individuals who will use them

Item description from the seller

Seller business information

I certify that all my selling activities will comply with all EU laws and regulations.
About this seller

grandeagleretail

98.3% positive Feedback2.8M items sold

Joined Sep 2010
Usually responds within 24 hours
Registered as a business seller
Grand Eagle Retail is your online bookstore. We offer Great books, Great prices and Great service.

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
4.9

Seller Feedback (1,054,225)

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  • r***r (2961)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Book arrived today, 2 days before deadline given by the seller. Well-packaged & in good condition. Price was very competitive, & the book was accurately listed. Great communication. I appreciate the seller getting back to me when I was having trouble tracking the book's delivery progress. Apparently there were 2 different tracking numbers - one in Canada & the other in the U.S., since it was initially shipped from Canada. Thank you very much for your quick response & helpful information.
  • e***_ (15)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Seller handles a massive inventory so I give them grace on the slow processing and shipping. They were very communicative and prompt with their response when I messaged in asking about it. Book was in good condition as described. Small ding on the page edges which wasn't mentioned, but that's fairly common even at your typical book store. Still a good value and I'd buy from them again.
  • 0***i (5)- Feedback left by buyer.
    Past month
    Verified purchase
    The first item arrived with some damage to the inside back cover, but the seller responded immediately, assuring me they’d provide a replacement, and even told me I could keep the original. They were upfront about a short delay, and gave a clear estimated ship date, and followed up right on time once it shipped. The replacement arrived in perfect condition and exactly as described. I really appreciated their transparency and professionalism. Would definitely buy from them again!