Raving Fans: A Revolutionary Approach to Customer Service by Ken Blanchard (Engl

The Nile UK Shop
(64164)
Registered as a business seller
£28.94
Condition:
New
5 available
Breathe easy. Returns accepted.
Postage:
Free Standard Int'l Postage.
Located in: Ohio, United States
Delivery:
Estimated between Fri, 17 Oct and Wed, 22 Oct to 94104
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30 days return. Buyer pays for return postage. If you use an eBay delivery label, it will be deducted from your refund amount.
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    Diners Club

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eBay item number:365863702986
Last updated on 01 Oct, 2025 15:15:34 BSTView all revisionsView all revisions

Item specifics

Condition
New: A new, unread, unused book in perfect condition with no missing or damaged pages. See the ...
ISBN-13
9780688123161
Type
NA
Publication Name
NA
ISBN
9780688123161
Book Title
Raving Fans : a Revolutionary Approach to Customer Service
Publisher
HarperCollins
Item Length
8.2 in
Publication Year
1993
Format
Hardcover
Language
English
Item Height
0.7 in
Author
Sheldon Bowles, Ken Blanchard
Genre
Business & Economics
Topic
Organizational Behavior, Customer Relations, Management
Item Weight
9.1 oz.
Item Width
5.5 in
Number of Pages
160 Pages
Category

About this product

Product Identifiers

Publisher
HarperCollins
ISBN-10
0688123163
ISBN-13
9780688123161
eBay Product ID (ePID)
86581752

Product Key Features

Book Title
Raving Fans : a Revolutionary Approach to Customer Service
Number of Pages
160 Pages
Language
English
Topic
Organizational Behavior, Customer Relations, Management
Publication Year
1993
Genre
Business & Economics
Author
Sheldon Bowles, Ken Blanchard
Format
Hardcover

Dimensions

Item Height
0.7 in
Item Weight
9.1 oz.
Item Length
8.2 in
Item Width
5.5 in

Additional Product Features

Intended Audience
Trade

Item description from the seller

Seller business information

I certify that all my selling activities will comply with all EU laws and regulations.
VAT number: GB 324767388
CRN: 05034144
About this seller

The Nile UK Shop

99.6% positive Feedback204K items sold

Joined Jun 2021
Usually responds within 24 hours
Registered as a business seller
Great pricing, free shipping and fantastic customer support. The Nile has you covered.

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (69,100)

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  • 5***4 (6)- Feedback left by buyer.
    Past month
    Verified purchase
    Would reccomend this seller 110%! messaged me to verify I was certain and happy with what I was buying and checked in regularly to ensure I was never confused on when the package was due or shipped! When I was out during the delivery, the seller went out of their way to ensure I was kept up to date on the redelivery and tracking info! Recieved safely and all products were pristine condition! Securely packed and good value for money - even came with freebies :) very high quality would buy again!
  • h***h (504)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item arrived in Brand New Sealed condition as described on the listing. It was fairly priced, promptly dispatched and securely packaged. The seller communicated with me very clearly from start to finish of my purchase. I would highly recommend anyone to buy from this seller again in the future as they gave me great service from start to finish.
  • 0***e (635)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    A truly beautiful work by a remarkable writer – and an exceptional purchasing experience in its every aspect (accuracy of description, reasonableness of pricing, condition of item, stoutness of packaging, rapidity of dispatch, ease of communication...) Thank you

Product ratings and reviews

4.0
4 product ratings
  • 3 users rated this 5 out of 5 stars
  • 0 users rated this 4 out of 5 stars
  • 0 users rated this 3 out of 5 stars
  • 0 users rated this 2 out of 5 stars
  • 1 users rated this 1 out of 5 stars

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  • Raving fans

    Verified purchase: YesCondition: Pre-ownedSold by: better_world_books_uk

  • Great book

    Great book. Really pleased.

    Verified purchase: YesCondition: Pre-ownedSold by: cmedia_group

  • Book wasn’t new

    The book wasn’t brand new as mentioned in description.

    Verified purchase: YesCondition: Pre-ownedSold by: worldofbooks08