|Listed in category:
Have one to sell?

Wow! That's What I call Service: Stories of Great Customer Service from the Wo,

Chiron_Media_Store
(1121095)
Registered as a business seller
£2.68
Condition:
Good
Breathe easy. Returns accepted.
Postage:
£8.99 Standard Int'l Postage.
Located in: South East, United Kingdom
Delivery:
Estimated between Wed, 6 Aug and Fri, 15 Aug to 94104
Estimated delivery dates - opens in a new window or tab reflect seller's dispatch time, origin postcode, destination postcode and time of order receipt, and will depend on the delivery service selected and receipt of cleared paymentcleared payment - opens in a new window or tab. Delivery times may vary, especially during peak periods, and are an estimate only.
Seller dispatches within 1 day after receiving cleared payment.
Returns:
30 days return. Buyer pays for return postage. If you use an eBay delivery label, it will be deducted from your refund amount.
Payments:
    Diners Club

Shop with confidence

eBay Money Back Guarantee
Get the item you ordered or your money back. Learn moreeBay Money Back Guarantee - opens new window or tab
Seller assumes all responsibility for this listing.
eBay item number:372412475878
Last updated on 23 Jul, 2025 19:47:30 BSTView all revisionsView all revisions

Item specifics

Condition
Good: A book that has been read, but is in good condition. Minimal damage to the book cover eg. ...
Title
Wow! That's What I call Service: Stories of Great Customer Servi
ISBN
9781905823161
Book Title
Wow! That's What I Call Service!
Publisher
Panoma Press The Limited
Item Length
9.2 in
Publication Year
2007
Format
Perfect
Language
English
Item Height
0.6 in
Author
Don Hales, Derek Williams
Genre
Business & Economics
Topic
Marketing / General, Consumer Behavior, Customer Relations
Item Weight
14.8 oz.
Item Width
6.1 in
Number of Pages
296 Pages

About this product

Product Information

Every once in a while you fall in love. Someone makes a connection with you in such a way that you want to buy from that person or that organisation over and over again. And it's not necessarily because they provide a superior product. They give something of themselves that makes you say, "WOW That's what I call service " It could be the organisation as a whole. It could be just one checkout operator in an otherwise bland supermarket. But once you have fallen in love you will probably stick with that supplier through thick and thin. You will forgive them their failings and their shortcomings, just as you would forgive a close relative. This little book is full of stories about people and businesses that cause customers to fall in love; brought together in order that they may serve as an inspiration to others. And not just for the benefit of individual businesses but in order to raise standards of customer service throughout the UK. So that visitors from around the world might say. WOW that's what I call service

Product Identifiers

Publisher
Panoma Press The Limited
ISBN-10
1905823169
ISBN-13
9781905823161
eBay Product ID (ePID)
89017804

Product Key Features

Book Title
Wow! That's What I Call Service!
Number of Pages
296 Pages
Language
English
Publication Year
2007
Topic
Marketing / General, Consumer Behavior, Customer Relations
Genre
Business & Economics
Author
Don Hales, Derek Williams
Format
Perfect

Dimensions

Item Height
0.6 in
Item Weight
14.8 oz.
Item Length
9.2 in
Item Width
6.1 in

Seller business information

I certify that all my selling activities will comply with all EU laws and regulations.
VAT number: GB 724 4981 18
CRN: 03800600

Safety and accessibility information

About this seller

Chiron_Media_Store

99.5% positive Feedback4.7M items sold

Joined Aug 2011
Usually responds within 24 hours
Registered as a business seller

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
4.9
Communication
4.9

Seller Feedback (1,439,606)

All ratings
Positive
Neutral
Negative
  • o***c (389)- Feedback left by buyer.
    Past month
    Verified purchase
    Truly blessed to receive this wonderful piece of literature from one of the best online book sellers on eBay! The condition of this book was exactly as described, if not better in appearance than expected, and as always with this business it represents great value and quality for your money! Communication is first class, and their customer service never fails to deliver, leaving you wanting to buy more from them every time you look at their vast collection. Thank you so much, 5 stars again!!!
  • d***5 (488)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Arrived well packed and just as described - but without CD which should have been inside the outer cover. It was obviously an oversight by seller. I contacted seller who immediately gave me full refund - within 2 minutes of my email! - and told me to keep the book. This is exceptional service and went above and beyond what is expected. Thank You so much 👍
  • b***p- Feedback left by buyer.
    Past month
    Verified purchase
    Amazing seller! Item arrived exactly as described—brand new, in perfect condition, and carefully packaged to ensure safe delivery. Lightning-fast shipping and excellent communication throughout the entire transaction. Truly a pleasure to do business with someone so professional and reliable. Highly recommend this seller to anyone looking for a flawless eBay experience. Will definitely return for future purchases. Thank you for a seamless and fantastic transaction! Possibly the very best on eBay!