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The Customer Service Planner: Published in association with the Chartered Inst,

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Located in: South East, United Kingdom
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eBay item number:373949301614
Last updated on 08 Apr, 2025 14:47:24 BSTView all revisionsView all revisions

Item specifics

Condition
Good: A book that has been read, but is in good condition. Minimal damage to the book cover eg. ...
Title
The Customer Service Planner: Published in association with the
ISBN
9780750617109
Publication Name
The Customer Service Planner
Publisher
Taylor & Francis LTD
Subject
Marketing
Publication Year
1993
Series
Marketing Series: Practitioner
Type
Textbook
Format
Paperback
Language
English
Item Height
234 mm
Author
Martin Christopher
Item Weight
258 g
Item Width
156 mm
Number of Pages
125 Pages

About this product

Product Information

Packed with illustrations, checklists, quizzes and anecdotes, this book gives an easy, practical approach to the increasingly important topic of customer service. It guides the reader through the processes and systems necessary to obtain and sustain superior customer service in the marketplace. It is intended for busy marketing, distribution and sales managers and assumes no formal management training. It also gives undergraduate and postgraduate marketing students a flavour of the practicalities of the business world.

Product Identifiers

Publisher
Taylor & Francis LTD
ISBN-13
9780750617109
eBay Product ID (ePID)
90156825

Product Key Features

Number of Pages
125 Pages
Language
English
Publication Name
The Customer Service Planner
Publication Year
1993
Subject
Marketing
Type
Textbook
Author
Martin Christopher
Series
Marketing Series: Practitioner
Format
Paperback

Dimensions

Item Height
234 mm
Item Weight
258 g
Item Width
156 mm

Additional Product Features

Country/Region of Manufacture
United Kingdom
Title_Author
Martin Christopher

Item description from the seller

Seller business information

I certify that all my selling activities will comply with all EU laws and regulations.
VAT number: GB 724 4981 18
CRN: 03800600

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Chiron_Media_Store

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    Arrived well packed and just as described - but without CD which should have been inside the outer cover. It was obviously an oversight by seller. I contacted seller who immediately gave me full refund - within 2 minutes of my email! - and told me to keep the book. This is exceptional service and went above and beyond what is expected. Thank You so much 👍
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    Amazing seller! Item arrived exactly as described—brand new, in perfect condition, and carefully packaged to ensure safe delivery. Lightning-fast shipping and excellent communication throughout the entire transaction. Truly a pleasure to do business with someone so professional and reliable. Highly recommend this seller to anyone looking for a flawless eBay experience. Will definitely return for future purchases. Thank you for a seamless and fantastic transaction! Possibly the very best on eBay!
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    As Described Fast Delivery Very GOOD PKG. Arrived sealed in a strong Pvc Post bag Envelope. Item is a good size book hardback cover. Great Buy Very good value. A1. Thank you would Buy again as great Topic. Thank you for your Lovely sale item and Delivery service. Kind Regards always Mrs Christina gk.xxx
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