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Beyond Big Data: Using Social MDM to Drive Deep Customer Insight

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£8.91
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Located in: South East, United Kingdom
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Item specifics

Condition
Good: A book that has been read, but is in good condition. Minimal damage to the book cover eg. ...
Book Title
Beyond Big Data: Using Social MDM to Drive Deep Customer Insight
ISBN
9780133509809
Publication Year
2014
Type
Textbook
Format
Paperback
Language
English
Publication Name
Beyond Big Data: Using Social Mdm to Drive Deep Customer Insight
Item Height
231mm
Author
Scott Schumacher, Ivan Milman, Dan Wolfson, Eberhard Hechler, Martin Oberhofer
Publisher
Pearson Education (Us)
Item Width
181mm
Subject
Management, Marketing, Business
Item Weight
442g
Number of Pages
264 Pages

About this product

Product Information

Drive Powerful Business Value by Extending MDM to Social, Mobile, Local, and Transactional Data Enterprises have long relied on Master Data Management (MDM) to improve customer-related processes. But MDM was designed primarily for structured data. Today, crucial information is increasingly captured in unstructured, transactional, and social formats: from tweets and Facebook posts to call center transcripts. Even with tools like Hadoop, extracting usable insight is difficult-often, because it's so difficult to integrate new and legacy data sources. In Beyond Big Data, five of IBM's leading data management experts introduce powerful new ways to integrate social, mobile, location, and traditional data. Drawing on pioneering experience with IBM's enterprise customers, they show how Social MDM can help you deepen relationships, improve prospect targeting, and fully engage customers through mobile channels. Business leaders and practitioners will discover powerful new ways to combine social and master data to improve performance and uncover new opportunities. Architects and other technical leaders will find a complete reference architecture, in-depth coverage of relevant technologies and use cases, and domain-specific best practices for their own projects. Coverage Includes How Social MDM extends fundamental MDM concepts and techniques Architecting Social MDM: components, functions, layers, and interactions Identifying high value relationships: person to product and person to organization Mapping Social MDM architecture to specific products and technologies Using Social MDM to create more compelling customer experiences Accelerating your transition to highly-targeted, contextual marketing Incorporating mobile data to improve employee productivity Avoiding privacy and ethical pitfalls throughout your ecosystem Previewing Semantic MDM and other emerging trends

Product Identifiers

Publisher
Pearson Education (Us)
ISBN-13
9780133509809
eBay Product ID (ePID)
209571285

Product Key Features

Author
Scott Schumacher, Ivan Milman, Dan Wolfson, Eberhard Hechler, Martin Oberhofer
Publication Name
Beyond Big Data: Using Social Mdm to Drive Deep Customer Insight
Format
Paperback
Language
English
Subject
Management, Marketing, Business
Publication Year
2014
Type
Textbook
Number of Pages
264 Pages

Dimensions

Item Height
231mm
Item Width
181mm
Item Weight
442g

Additional Product Features

Title_Author
Scott Schumacher, Dan Wolfson, Ivan Milman, Eberhard Hechler, Martin Oberhofer
Country/Region of Manufacture
United States

Item description from the seller

Business seller information

Wrap Ltd.
Mubin Ahmed
Unit 4
119 Loverock Road
Reading
Berkshire
RG30 1DZ
United Kingdom
Show contact information
:enohP60358080080
:liamEten.aidemnorihc@kuyabe
Value added tax number:
  • GB 724 4981 18
Company registration number:
  • 03800600
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Chiron_Media_Store

Chiron_Media_Store

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