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Moments of Truth Hardcover Jan Carlzon

Free US Delivery | ISBN:0887302009
Better World Books West
  • (315679)
  • Registered as a business seller
US $5.76
Approximately£4.56
Condition:
Good
“Used book that is in clean, average condition without any missing pages. 100% Money-Back Guarantee.”
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Located in: Reno, Nevada, United States
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eBay item number:375414250600
Last updated on 20 May, 2024 15:50:58 BSTView all revisionsView all revisions

Item specifics

Condition
Good
A book that has been read, but is in good condition. Minimal damage to the book cover eg. scuff marks, but no holes or tears. If this is a hard cover, the dust jacket may be missing. Binding has minimal wear. The majority of pages are undamaged with some creasing or tearing, and pencil underlining of text, but this is minimal. No highlighting of text, no writing in the margins, and no missing pages. See the seller’s listing for full details and description of any imperfections. See all condition definitionsopens in a new window or tab
Seller notes
“Used book that is in clean, average condition without any missing pages. 100% Money-Back Guarantee.”
Publication Name
HarperCollins Publishers
ISBN
9780887302008
Publication Year
1987
Format
Hardcover
Language
English
Book Title
Moments of Truth
Author
Jan Carlzon
Publisher
HarperCollins
Genre
Transportation, Business & Economics
Topic
Aviation / Commercial, Corporate Finance / General
Item Weight
14.4 Oz
Number of Pages
160 Pages

About this product

Product Identifiers

Publisher
HarperCollins
ISBN-10
0887302009
ISBN-13
9780887302008
eBay Product ID (ePID)
20406

Product Key Features

Publication Year
1987
Topic
Aviation / Commercial, Corporate Finance / General
Book Title
Moments of Truth
Number of Pages
160 Pages
Language
English
Genre
Transportation, Business & Economics
Author
Jan Carlzon
Format
Hardcover

Dimensions

Item Weight
14.4 Oz

Additional Product Features

Dewey Edition
19
Lccn
87-001070
Dewey Decimal
387.7/065/485
Lc Classification Number
He9860.S28c37 1987

Item description from the seller

Business seller information

Better World Books Marketplace, Inc.
Christine Putman
55740 Currant Rd
46545 Mishawaka, IN
United States
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:liamEmoc.skoobdlrowretteb@oner-yabe
I certify that all my selling activities will comply with all EU laws and regulations.
Better World Books West

Better World Books West

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  • by mgIfYiJsT8m@Deleted
    13 Mar, 2018

    Simple and straightforward

    This book was written by someone who studied economics at a high level and was able to lead three companies to profitability in a relatively short period of time. His ideas were not necessarily new but his approach was successful because of his communication skills and passion for excellence in his organization. The book is a good read for anyone who is serious about providing great customer service. I have read this book several times and each time I come away with something new.

    Verified purchase: YesCondition: Pre-ownedSold by: 2girlmother

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