Picture 1 of 2
Gallery
Picture 1 of 2
Have one to sell?
Lean Six Sigma for Service: How to Use Lean ... by George, Michael L. 0071418210
FREE US DELIVERY | ISBN: 0071418210 | Quality Books
US $11.68
Approximately£8.72
Condition:
Very Good
A book that has been read and does not look new, but is in excellent condition. No obvious damage to the book cover, with the dust jacket (if applicable) included for hard covers. No missing or damaged pages, no creases or tears, no underlining or highlighting of text, and no writing in the margins. Some identifying marks on the inside cover, but this is minimal. Very little wear and tear. See the seller’s listing for full details and description of any imperfections.
More than 10 available1 sold
- Buy it nowLean Six Sigma for Service: How to Use Lean ... by George, Michael L. 0071418210
Oops! Looks like we're having trouble connecting to our server.
Refresh your browser window to try again.
Postage:
Free USPS Ground Advantage®.
Located in: Florida, United States
Delivery:
Estimated between Fri, 12 Sep and Thu, 18 Sep to 94104
Returns:
30 days return. Buyer pays for return postage. If you use an eBay delivery label, it will be deducted from your refund amount.
Payments:
Shop with confidence
Seller assumes all responsibility for this listing.
eBay item number:382294842144
Item specifics
- Condition
- ISBN
- 0071418210
- EAN
- 9780071418218
- Date of Publication
- 2003-07-16
- Release Title
- Lean Six Sigma for Service: How to Use Lean Speed and Six Sigm...
- Artist
- George, Michael L.
- Brand
- N/A
- Colour
- N/A
- Book Title
- Lean Six Sigma for Service: How to Use Lean Speed and Six Sigm...
About this product
Product Identifiers
Publisher
Mcgraw-Hill Education
ISBN-10
0071418210
ISBN-13
9780071418218
eBay Product ID (ePID)
2367332
Product Key Features
Number of Pages
400 Pages
Language
English
Publication Name
Lean Six Sigma for Service : How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions
Publication Year
2003
Subject
Training, Industries / Service, Quality Control
Type
Textbook
Subject Area
Business & Economics
Format
Hardcover
Dimensions
Item Height
1.1 in
Item Weight
24.9 Oz
Item Length
9.2 in
Item Width
6.4 in
Additional Product Features
Intended Audience
Scholarly & Professional
LCCN
2003-273337
Illustrated
Yes
Synopsis
Lean Six Sigma for Services fills the need for a service-based approach, explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process., Bring the miracle of Lean Six Sigma improvement out of manufacturing and into services Much of the U.S. economy is now based on services rather than manufacturing. Yet the majority of books on Six Sigma and Lean--today's major quality improvement initiatives--explain only how to implement these techniques in a manufacturing environment. Lean Six Sigma for Services fills the need for a service-based approach, explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process. Filled with case studies detailing dramatic service improvements in organizations from Lockheed Martin to Stanford University Hospital, this bottom-line book provides executives and managers with the knowledge they need to: Reduce service costs by 30 to 60 percent Improve service delivery time by 50 percent Expand capacity by 20 percent without adding staff
LC Classification Number
TS156
Item description from the seller
Seller business information
VAT number: GB 922696893
About this seller
World of Books USA
88.6% positive Feedback•5.2M items sold
Registered as a business seller
Seller Feedback (1,568,156)
- 4***7 (210)- Feedback left by buyer.Past monthVerified purchase1st edition, 2nd impression edition of "The Drunken Forest," by Gerald Durrell is as pictured & described. Arrived quickly & safely! Got a great deal on it! Great communication! The book, with a protective mylar cover, was wrapped in bubble wrap, then wrapped in sturdy cardboard, then placed in a rugged bubble mailer! Fort Knox in a mailer! So hard to get an early edition of this classic! So happy to add to my growing collection of nature & science books! Thank you! !!Seller Highly Recommended!!
- 6***6 (76)- Feedback left by buyer.Past monthVerified purchaseThis delivery was earliest date! Condition, value, quality - all as described. (My mistake was not requiring the publishing date to be 1958. This was 1977.) This IS a Viking Portable Library copy of Dante's Divine Comedy in English, translated by Laurence Binyon, but it is with a cover DIFFERENT from what was shown. The tracking number was listed as from "UPS", but should have been listed as from "USPS." Contact with this seller alleviated tracking issues. I recommend this seller! Thank you!
- p***a (187)- Feedback left by buyer.Past monthVerified purchaseI purchased two books from the same seller; both were accurately advertised in product write ups. Seller responded promptly and securely packaged both books for swift arrival. I am very happy with my purchase and highly recommend this seller.
Product ratings and reviews
Most relevant reviews
- 30 Sep, 2016
good deal
Verified purchase: YesCondition: Pre-ownedSold by: goodwill_industries_of_san_diego-books
More to explore:
- Unabridged Audiobooks Michael Crichton,
- Michael Crichton Audio Books,
- Michael Crichton Fiction & Fiction Books,
- Michael Crichton Antiquarian & Collectable Books,
- Michael Palmer Fiction & Fiction Books,
- Michael Moorcock Fiction & Fiction Books,
- US Comics Books,
- Michael Connelly Fiction & Fiction Books,
- Michael Connelly Fiction & Thriller Fiction Books,
- Michael Moorcock Fiction Paperback Fiction & Books
Seller Feedback (1,568,156)
- 4***7 (210)- Feedback left by buyer.Past monthVerified purchase1st edition, 2nd impression edition of "The Drunken Forest," by Gerald Durrell is as pictured & described. Arrived quickly & safely! Got a great deal on it! Great communication! The book, with a protective mylar cover, was wrapped in bubble wrap, then wrapped in sturdy cardboard, then placed in a rugged bubble mailer! Fort Knox in a mailer! So hard to get an early edition of this classic! So happy to add to my growing collection of nature & science books! Thank you! !!Seller Highly Recommended!!
- 6***6 (76)- Feedback left by buyer.Past monthVerified purchaseThis delivery was earliest date! Condition, value, quality - all as described. (My mistake was not requiring the publishing date to be 1958. This was 1977.) This IS a Viking Portable Library copy of Dante's Divine Comedy in English, translated by Laurence Binyon, but it is with a cover DIFFERENT from what was shown. The tracking number was listed as from "UPS", but should have been listed as from "USPS." Contact with this seller alleviated tracking issues. I recommend this seller! Thank you!
- p***a (187)- Feedback left by buyer.Past monthVerified purchaseI purchased two books from the same seller; both were accurately advertised in product write ups. Seller responded promptly and securely packaged both books for swift arrival. I am very happy with my purchase and highly recommend this seller.