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From Worst to First: Behind the Scenes of Contin... by Bethune, Gordon Paperback
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Condition:
Very Good
A book that has been read and does not look new, but is in excellent condition. No obvious damage to the book cover, with the dust jacket (if applicable) included for hard covers. No missing or damaged pages, no creases or tears, no underlining or highlighting of text, and no writing in the margins. Some identifying marks on the inside cover, but this is minimal. Very little wear and tear. See the seller’s listing for full details and description of any imperfections.
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eBay item number:382781567171
Item specifics
- Condition
- ISBN
- 0471356522
- EAN
- 9780471356523
- Date of Publication
- 1999-09-15
- Publication Name
- N/A
- Type
- Paperback / softback
- Release Title
- From Worst to First: Behind the Scenes of Continental's Remark...
- Artist
- Bethune, Gordon
- Brand
- N/A
- Colour
- N/A
About this product
Product Identifiers
Publisher
Wiley & Sons, Incorporated, John
ISBN-10
0471356522
ISBN-13
9780471356523
eBay Product ID (ePID)
916713
Product Key Features
Book Title
From Worst to First : Behind the Scenes of Continental's Remarkable Comeback
Number of Pages
304 Pages
Language
English
Topic
Management, Technical Writing
Publication Year
1999
Genre
Technology & Engineering, Business & Economics
Format
Trade Paperback
Dimensions
Item Height
0.8 in
Item Weight
12.8 Oz
Item Length
9 in
Item Width
6 in
Additional Product Features
Intended Audience
Trade
LCCN
98-017733
Dewey Edition
21
Reviews
In his new book FROM WORST TO FIRST, Continental Airlines CEO Gordon Bethune tells how he led Continental's transformation into an award-winning carrier after years as an unprofitable airline that angered employees and customers.-USA Today "Some of Bethune's prescriptions are refreshingly straightforward... Bethune includes some fresh examples of his plain-spoken management style."-Business Week
Dewey Decimal
387.7/06/573
Table Of Content
HOW WE CLIMBED FROM WORST TO FIRST. Is This Any Way to Run an Airline? The Last Suppers, or Whose Problem Is It? Fly to Win, or You Can Make a Pizza So Cheap Nobody Wants to Eat It. Fund the Future, or If There Ain't No Funds, There Ain't Gonna Be No Future. Make Reliability a Reality, or It's Time to Act Like a Real Airline. Working Together, or Which Part of This Watch Don't You Think We Need? Success Has No Autopilot. A FLIGHT PLAN FOR SUCCESS. How the Sickest Patients Need the Best Doctors, and Concerning Tapeworms. Nobody Loses When the Whole Team Wins. Keeping the Lines of Communication Open. Predictability, or the Value of a Zippo. What Gets Measured Gets Managed. Crop Duster's Son. Why You Just Read This Book. Acknowledgments. Index.
Synopsis
The numerous anecdotes alone are worth the price of the book . . . most readers will find themselves asking why everyone doesnt run a business as preached by the chief executive of Continental Airlines.-The Washington Post Book World . . . in an age where managing seems increasingly complicated, some of Bethunes prescriptions are refreshingly straightforward.-Business Week From Worst to First outlines Gordon Bethunes triumphs . . . about the turnaround hes led at Continental, a perennial basket case thats become an industry darling.-The Atlanta Journal-Constitution From Worst to First is [Gordon Bethunes] story of Continental Airlines turnaround under his command . . . The blueprint has worked . . . Fortune magazine named Continental the company that has raised its overall marks more than any other in the 1990s.-The Seattle Post-Intelligencer All of Gordon Bethunes proceeds from this book will be donated to the We Care Trust, a nonprofit organization that assists Continental Airlines employees and their families in times of need., "In this. often hilarious new book, Bethune tells how he approached his turnaround challenges. "-Fortune ". in an age where managing seems increasingly complicated, some of Bethunes prescriptions are refreshingly straightforward. "-BusinessWeek., The numerous anecdotes alone are worth the price of the book . . . most readers will find themselves asking why everyone doesn't run a business as preached by the chief executive of Continental Airlines.-The Washington Post Book World . . . in an age where managing seems increasingly complicated, some of Bethune's prescriptions are refreshingly straightforward.-Business Week From Worst to First outlines Gordon Bethune's triumphs . . . about the turnaround he's led at Continental, a perennial basket case that's become an industry darling.-The Atlanta Journal-Constitution From Worst to First is [Gordon Bethune's] story of Continental Airlines' turnaround under his command . . . The blueprint has worked . . . Fortune magazine named Continental the company that has 'raised its overall marks more than any other in the 1990s.'-The Seattle Post-Intelligencer All of Gordon Bethune's proceeds from this book will be donated to the We Care Trust, a nonprofit organization that assists Continental Airlines' employees and their families in times of need., The numerous anecdotes alone are worth the price of the book . . . most readers will find themselves asking why everyone doesn't run a business as preached by the chief executive of Continental Airlines.-The Washington Post Book World . . . in an age where managing seems increasingly complicated, some of Bethune's prescriptions are refreshingly straightforward.-Business Week From Worst to First outlines Gordon Bethune's triumphs . . . about the turnaround he's led at Continental, a perennial basket case that's become an industry darling.-The Atlanta Journal-Constitution From Worst to First is Gordon Bethune's] story of Continental Airlines' turnaround under his command . . . The blueprint has worked . . . Fortune magazine named Continental the company that has 'raised its overall marks more than any other in the 1990s.'-The Seattle Post-Intelligencer All of Gordon Bethune's proceeds from this book will be donated to the We Care Trust, a nonprofit organization that assists Continental Airlines' employees and their families in times of need., 1994 rangierte Continental Airlines allgemein als schlechteste Airline und stand kurz vor dem Konkurs - das dritte Mal in nur 10 Jahren. Nur wenige Monate nach seinem Amtsantritt als CEO hatte Gordon Bethune einen enormen Erfolg zu verzeichnen: Nie zuvor war die Arbeitsmoral besser, und das Unternehmen war auf dem besten Weg zu rekordverdächtigen Umsätzen und Gewinnen. In diesem Buch erzählt Bethune, wie er und sein Team das wohl dramatischste Comeback in der Unternehmensgeschichte in die Wege geleitet haben. Er zeigt, wie Manager mit gesundem Menschenverstand und dem Mut, Gewinndenken einmal beiseite zu lassen, selbst die verbittertsten Angestellten wieder motivieren und zu neuen Qualitätsma stäben anspornen können. Ein lehrreiches Buch, das für Manager in allen Branchen wertvolle und nützliche Lektionen bereit hält. (09/99)
LC Classification Number
HE9803.C65B48 1998
Item description from the seller
Seller business information
VAT number: GB 922696893
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- n***n (1264)- Feedback left by buyer.Past monthVerified purchaseAWESOME SELLER, EXCELLENT SERVICE! I really appreciate that my order was shipped out & arrived very quickly, it was packed with great care & the book is in very good condition exactly as pictured & described & for such a great price too! Seller had very quick response to a question I had about the tracking for my order & assured me that my order was on its way & would be delivered as promised & it was! I am super-happy with my purchase from this fantastic seller & very highly recommend! Thanks!
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- a***e (199)- Feedback left by buyer.Past monthVerified purchaseSent message to seller when tracking number for UPS was showing tracking # invalid. Seller responded but didn’t answer my questions specifically. Only that item was sent which wasn’t helpful at the time but I waited. Package arrived in mail - delivered by USPS not UPS. No worries. Besides that… A+ seller. Good price. Good quality.
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Seller Feedback (1,578,057)
- n***n (1264)- Feedback left by buyer.Past monthVerified purchaseAWESOME SELLER, EXCELLENT SERVICE! I really appreciate that my order was shipped out & arrived very quickly, it was packed with great care & the book is in very good condition exactly as pictured & described & for such a great price too! Seller had very quick response to a question I had about the tracking for my order & assured me that my order was on its way & would be delivered as promised & it was! I am super-happy with my purchase from this fantastic seller & very highly recommend! Thanks!
- 4***7 (222)- Feedback left by buyer.Past 6 monthsVerified purchase1st edition, 2nd impression edition of "The Drunken Forest," by Gerald Durrell is as pictured & described. Arrived quickly & safely! Got a great deal on it! Great communication! The book, with a protective mylar cover, was wrapped in bubble wrap, then wrapped in sturdy cardboard, then placed in a rugged bubble mailer! Fort Knox in a mailer! So hard to get an early edition of this classic! So happy to add to my growing collection of nature & science books! Thank you! !!Seller Highly Recommended!!
- a***e (199)- Feedback left by buyer.Past monthVerified purchaseSent message to seller when tracking number for UPS was showing tracking # invalid. Seller responded but didn’t answer my questions specifically. Only that item was sent which wasn’t helpful at the time but I waited. Package arrived in mail - delivered by USPS not UPS. No worries. Besides that… A+ seller. Good price. Good quality.