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Philippines Call Centre Outsourcing by Rob O'Malley (2013, Trade Paperback)

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PHILIPPINES CALL CENTRE OUTSOURCING By Rob O'malley **BRAND NEW**.

About this product

Product Identifiers

PublisherCreateSpace

ISBN-101489544763

ISBN-139781489544766

eBay Product ID (ePID)166377326

Product Key Features

Book TitlePhilippines Call Centre Outsourcing

Number of Pages110 Pages

LanguageEnglish

Publication Year2013

TopicOutsourcing

GenreBusiness & Economics

AuthorRob O'malley

FormatTrade Paperback

Dimensions

Item Height0.2 in

Item Weight7.9 Oz

Item Length9 in

Item Width6 in

Additional Product Features

Intended AudienceTrade

SynopsisThis book examines the call centre outsourcing industry in detail from its inception to its future. The industry has created 100s of 1000s of job for Filipinos but it has not been without its critics and many challenges remain. This book addresses these issues with practical guidance for outsourced vendors and their clients on how to deal with them.