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Perfect Phrases for Documenting Employee Performan
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Approximately£9.49
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Located in: Avenel, New Jersey, United States
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eBay item number:388445496667
Item specifics
- Condition
- ISBN
- 9780071454070
About this product
Product Identifiers
Publisher
Mcgraw-Hill Education
ISBN-10
0071454071
ISBN-13
9780071454070
eBay Product ID (ePID)
45014540
Product Key Features
Book Title
Perfect Phrases for Documenting Employee Performance Problems
Number of Pages
144 Pages
Language
English
Publication Year
2005
Topic
Training, Human Resources & Personnel Management, Motivational, General
Genre
Business & Economics
Format
Trade Paperback
Dimensions
Item Height
0.3 in
Item Weight
4.7 Oz
Item Length
8 in
Item Width
5.1 in
Additional Product Features
Intended Audience
Trade
LCCN
2005-620732
Dewey Edition
22
Dewey Decimal
658.3125014
Synopsis
Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series provides: Ways to enhance customer service in any business Dialogues and scripts to practice interactions with customers or employees--tailorable to any industry or company culture The best answers to a wide range of interview questions Tips for documenting performance issues and conducting face-to-face reviews This quick-reference tool is perfect for managers who need to find effective ways to document performance problems and then be able to offer practical, helpful feedback to those individuals., Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication., Perfect Phrases for Documenting Employee Performance Problems will be an easy access guide to help managers identify performance issues and prepare concise documentation of those problems. This quick-reference tool is perfect for new managers who need to find effective ways to document performance problems and then be able to offer practical, helpful feedback to those individuals. The book covers a wide variety of performance issues including: Communication Skills Punctuality Decision Making Empowerment and Delegation Technical Skill Development People Skills and Relationship-building Coaching Others Customer Care Attitude Handling Personal Problems Creativity and Innovation Meeting Deadlines Leadership Skills Negotiation Skills Appearance Self-esteem and Confidence Efficient Use of Time Problem Solving and Conflict Resolution Teamwork Emotional Intelligence Overall Productivity Loyalty Resistance to Change Project Management Safety Goal Setting Motivation and Morale Building Common Sense and Good Judgment Personal Growth and Development Professional Growth and Intentional Learning
LC Classification Number
HF5549.5.P35
Item description from the seller
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Seller Feedback (10,380)
- v***v (20)- Feedback left by buyer.Past monthVerified purchaseSeller responded quickly to all questions, but it took a week to ship and another 10 days for delivery. The item matches the description, so if shipping time is not critical, this seller can be recommended.
- a***h (26)- Feedback left by buyer.Past 6 monthsVerified purchaseThe book was competitively priced, ordering was easy, the book was well packaged and arrived safely, and its condition was exactly as specified.The delivery time from ordering to mailbox was a little long (14 days), but overall it was a good experience and I would use this seller again.The Anglo-Saxons Format: General/trade (#364636024820)
- 1***b (474)- Feedback left by buyer.Past monthVerified purchaseThe condition and value of the book are 100% wonderful. My only disappointment was with the shipping process , the item was only shipped after I conveyed my displeasure that the book did not leave their facility for a week. They were unapologetic, by the time I told them to cancel the order, they informed me that it was on it's way, but shipping information did not support it.
Product ratings and reviews
Seller Feedback (10,380)
- v***v (20)- Feedback left by buyer.Past monthVerified purchaseSeller responded quickly to all questions, but it took a week to ship and another 10 days for delivery. The item matches the description, so if shipping time is not critical, this seller can be recommended.
- a***h (26)- Feedback left by buyer.Past 6 monthsVerified purchaseThe book was competitively priced, ordering was easy, the book was well packaged and arrived safely, and its condition was exactly as specified.The delivery time from ordering to mailbox was a little long (14 days), but overall it was a good experience and I would use this seller again.The Anglo-Saxons Format: General/trade (#364636024820)
- 1***b (474)- Feedback left by buyer.Past monthVerified purchaseThe condition and value of the book are 100% wonderful. My only disappointment was with the shipping process , the item was only shipped after I conveyed my displeasure that the book did not leave their facility for a week. They were unapologetic, by the time I told them to cancel the order, they informed me that it was on it's way, but shipping information did not support it.