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30 Minutes to Improve Telesales Techniques (30 ... by De Winter, Chris Paperback
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£6.94
Condition:
Very Good
A book that has been read and does not look new, but is in excellent condition. No obvious damage to the book cover, with the dust jacket (if applicable) included for hard covers. No missing or damaged pages, no creases or tears, no underlining or highlighting of text, and no writing in the margins. Some identifying marks on the inside cover, but this is minimal. Very little wear and tear. See the seller’s listing for full details and description of any imperfections.
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- Buy it now30 Minutes to Improve Telesales Techniques (30 ... by De Winter, Chris Paperback
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Doesn't post to United States.
Located in: GB, United Kingdom
Delivery:
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Returns:
30 days return. Buyer pays for return postage. If you use an eBay delivery label, it will be deducted from your refund amount.
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eBay item number:391923554304
Item specifics
- Condition
- Title
- 30 Minutes to Improve Telesales Techniques (30 Minutes Series)
- Book Title
- 30 Minutes to Improve Telesales Techniques (30 Minutes Series)
- ISBN
- 0749431903
- EAN
- 9780749431907
- Binding
- Paperback / softback
- Date of Publication
- 2000-04-01
- Release Title
- 30 Minutes to Improve Telesales Techniques (30 Minutes Series)
- Artist
- De Winter, Chris
- Brand
- N/A
- Colour
- N/A
- Publication Year
- 2000
- Series
- 30 Minutes Series
- Type
- Textbook
- Format
- Paperback
- Language
- English
- Publication Name
- 30 Minutes to Improve Telesales Techniques
- Item Height
- 178 mm
- Publisher
- Kogan Page LTD
- Subject
- Marketing, Business
- Item Width
- 111 mm
- Number of Pages
- 64 Pages
About this product
Product Information
This concise guide to an essential business skill brims with practical advice on developing the right approach to using the telephone to increase selling effectiveness. Particularly useful to all (tele)sales, call centre and marketing personnel, it will help any individual, from newcomer to experienced worker, to get the best from every call. Chris de Winter, a training specialist within the telesales and marketing areas, includes Capital Bank, Castrol Oil, Foden Trucks and HSBC among her clients. She has also written Selling by Telephone (Kogan Page, 1998).
Product Identifiers
Publisher
Kogan Page LTD
ISBN-13
9780749431907
eBay Product ID (ePID)
89923781
Product Key Features
Number of Pages
64 Pages
Language
English
Publication Name
30 Minutes to Improve Telesales Techniques
Publication Year
2000
Subject
Marketing, Business
Type
Textbook
Series
30 Minutes Series
Format
Paperback
Dimensions
Item Height
178 mm
Item Width
111 mm
Additional Product Features
Country/Region of Manufacture
United Kingdom
Item description from the seller
Seller business information
VAT number: DE 281042328, EL 996857788, ES N8267548I, FR 27823676960, GB 922696893, IT 00185819992
CRN: 06437594
About this seller
World of Books Ltd
98.6% positive Feedback•38.7M items sold
Registered as a business seller
Seller Feedback (13,977,928)
- j***c (697)- Feedback left by buyer.Past monthVerified purchaseFantastic Seller. Great quality and condition of item.Fast delivery and Expertly packed to ensure the item is safe. Great Communication when asking a question and always polite and to the point. Item received is exactly what was described. Fair price charged and cost was not over the top. So very, very pleased with this Seller I will rate them No.1 and made the experience of buying on EBay a VERY HAPPY one. Would definitely buy again! Thank you so much.
- c***4 (201)- Feedback left by buyer.Past monthVerified purchaseThe book arrived in perfect condition well packaged. It was a couple of days later than promised but I think this was a PO problem rather than the seller. A good price and as described. When the seller was contacted as the book had not arrived they immediately replied - could not fault. Would use this seller again.
- u***q (570)- Feedback left by buyer.Past 6 monthsVerified purchaseI buy from this seller all the time and believe them to be the best of the BIG second-hand UK sellers. Comms are excellent and they respond quickly and make a real effort to resolve issues. Pricing is good and descriptions accurate and fair. Postage is free so there won't be any extra packing but I've never had a problem with items damaged in transit.
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Seller Feedback (13,977,928)
- j***c (697)- Feedback left by buyer.Past monthVerified purchaseFantastic Seller. Great quality and condition of item.Fast delivery and Expertly packed to ensure the item is safe. Great Communication when asking a question and always polite and to the point. Item received is exactly what was described. Fair price charged and cost was not over the top. So very, very pleased with this Seller I will rate them No.1 and made the experience of buying on EBay a VERY HAPPY one. Would definitely buy again! Thank you so much.
- c***4 (201)- Feedback left by buyer.Past monthVerified purchaseThe book arrived in perfect condition well packaged. It was a couple of days later than promised but I think this was a PO problem rather than the seller. A good price and as described. When the seller was contacted as the book had not arrived they immediately replied - could not fault. Would use this seller again.
- u***q (570)- Feedback left by buyer.Past 6 monthsVerified purchaseI buy from this seller all the time and believe them to be the best of the BIG second-hand UK sellers. Comms are excellent and they respond quickly and make a real effort to resolve issues. Pricing is good and descriptions accurate and fair. Postage is free so there won't be any extra packing but I've never had a problem with items damaged in transit.