Picture 1 of 1
Picture 1 of 1
201 Secrets of A High-Performan
US $20.95
Approximately£16.52
Condition:
3 available
Postage:
Located in: Nashville, TN, United States
Delivery:
Estimated between Fri, 28 Jun and Wed, 3 Jul to 43230
Returns:
Payments:
Shop with confidence
Seller assumes all responsibility for this listing.
eBay item number:394185239826
Item specifics
- Condition
- Edition
- 1
- Publish Year
- 2002
- Updated ISBN1
- 1461184991
- Updated ISBN2
- 9781461184997
- ISBN
- 9780750673259
- Subject Area
- Medical
- Publication Name
- 201 Secrets of a High-Performance Optometric Practice
- Item Length
- 9 in
- Publisher
- Elsevier-Health Sciences Division
- Subject
- Optometry, Practice Management & Reimbursement
- Publication Year
- 2002
- Type
- Textbook
- Format
- Trade Paperback
- Language
- English
- Item Width
- 6 in
- Item Weight
- 13.1 Oz
- Number of Pages
- 270 Pages
About this product
Product Information
This one-of-a-kind compilation presents 201 easy-to-read, ready-to-use strategies for creating the most successful, bottom-line oriented optometric practice. Tested tips and "hard-learned lessons" describe proven ways to dramatically elevate patient satisfaction, communication skills, referrals, image, fee structure, productivity, profitability, practice growth, management and motivation, and much more. Readers will learn how to attract more private pay patients as well as how to retain employees who work hard, enjoy what they're doing, and pull together to make and keep your practice successful. Case histories from the "Success Files" gathered from leading practices throughout the country reveal opportunities for revenue enhancement and tremendous practice growth. A chapter on market research illustrates how patients, employees, and referring physicians view a practice, its policies, procedures, and personnel to help optometrists understand what they're doing right and how they could improve. Hard-learned lessons about practice and staff management from leading practitioners in optometry, as well as other health care professions, offer practical, real-world advice for practice growth. Methods for attracting more private pay patients reduces dependence on managed care and the stress of a high-volume, time-pressured schedule. Long range, strategic planning introduces critical decisions that every growth-conscious optometrist must make about his or her practice and sets the stage for revenue enhancement and accelerated growth. 14 low-cost, easy-to-use market research techniques highlight the reader's strengths, weaknesses, and "blind spots" in order to make the practice more appealing to patients, staff members, referring physicians and others. 35 substantial and sustainable ways to differentiate a practice give the reader a strong competitive advantage in attracting new patients, generating more referrals, and upgrading the fee structure. 24 savvy networking strategies are designed to produce a stream of referrals from primary care physicians, pediatricians, ophthalmologists, teachers, school nurses, physical therapists, pharmacists, psychologists and others. Critical communication skills for doctors and staff members improve patient acceptance of periodic comprehensive eye exams, premium lens options, quality sunwear, and prescriptions for vocational and avocational visual needs. Proven ways to cope with increased competition and declining reimbursement rates by third-party payers help the reader develop a more satisfying and successful optometric practice. 22 "do's and don'ts" of setting, raising, and discounting fees from practitioners who learned the hard way about the impact that changes in fees have on profitability. 16 hard-learned lessons about hiring employees enable readers to learn from the mistakes of others and build a high performance team of loyal, enthusiastic, service-oriented employees. Stress management strategies reduce practice-related stress, prevent staff burnout, and add a sense of fun to the workday. Patient education tips facilitate the development of high-trust relationships with patients, resulting in better informed, highly motivated, more appreciative patients.
Product Identifiers
Publisher
Elsevier-Health Sciences Division
ISBN-10
0750673257
ISBN-13
9780750673259
eBay Product ID (ePID)
1829798
Product Key Features
Publication Name
201 Secrets of a High-Performance Optometric Practice
Format
Trade Paperback
Language
English
Subject
Optometry, Practice Management & Reimbursement
Publication Year
2002
Type
Textbook
Subject Area
Medical
Number of Pages
270 Pages
Dimensions
Item Length
9 in
Item Width
6 in
Item Weight
13.1 Oz
Additional Product Features
LCCN
2002-026152
Lc Classification Number
Re959.3.L48 2003
Table of Content
Prologue: The Practice Management Revolution Preface: The High Performance Optometric Practice 1. Give Your Practice a Competitive Advantage 2. Long Range, Strategic Planning 3. Major Opportunities for Revenue Enhancement and Practice Growth 4. Secrets of Savvy Networking 5. Getting to "Yes" 6. Patient Expectations, Satisfaction & Loyalty 7. Hard Learned Lessons about Fees 8. The Good, the Bad and the Ugly 9. Get the Right People on Board 10. The Brass Tacks of Personnel Management 11. How to Keep Staff Motivation in High Gear 12. Secrets of Stress Management Epilogue
Copyright Date
2003
Target Audience
Scholarly & Professional
Dewey Decimal
617.7/5/068
Dewey Edition
21
Illustrated
Yes
Item description from the seller
Seller assumes all responsibility for this listing.
eBay item number:394185239826
Post to me
Item location:
Nashville, TN, United States
Posts to:
Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan Republic, Bahamas, Bahrain, Bangladesh, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde Islands, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Costa Rica, Cyprus, Czech Republic, Côte d'Ivoire (Ivory Coast), Democratic Republic of the Congo, Denmark, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Gabon Republic, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Mauritania, Mauritius, Mexico, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Republic of Croatia, Republic of the Congo, Romania, Rwanda, Saint Kitts-Nevis, Saint Lucia, Saint Vincent and the Grenadines, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, South Korea, Spain, Sri Lanka, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Uganda, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City State, Vietnam, Wallis and Futuna, Western Samoa, Yemen, Zambia, Zimbabwe
Excludes:
Barbados, French Guiana, French Polynesia, Guadeloupe, Libya, Martinique, New Caledonia, Reunion, Russian Federation, Ukraine, Venezuela
| Postage and packaging | Each additional item | To | Service | Delivery*See Delivery notes |
|---|---|---|---|---|
| US $3.99 (approx £3.15) | US $3.99 (approx £3.15) | United States | Economy Delivery (USPS Media MailTM) | Estimated between Fri, 28 Jun and Wed, 3 Jul to 43230 |
| US $9.99 (approx £7.88) | US $9.99 (approx £7.88) | United States | Expedited Delivery (USPS Priority Mail®) | Estimated between Fri, 28 Jun and Wed, 3 Jul to 43230 |
| Dispatch time |
|---|
| Will usually dispatch within 1 working day of receiving cleared payment. |
| Taxes |
|---|
| Seller charges sales tax in |
Sales tax for an item #394185239826
Sales tax for an item #394185239826
Seller collects sales tax/VAT for items dispatched to the following states:
| County | VAT rate |
|---|
Returns policy
| After receiving the item, cancel the purchase within | Refund will be given as | Return postage |
|---|---|---|
| 30 days | Money back, Replacement | Buyer pays for return postage |
Refer to eBay return policyopens in a new tab or window for more details. You're covered by the eBay Money Back Guaranteeopens in a new tab or window if you receive an item that is not as described in the listing.
The buyer is responsible for return postage costs.
| Return policy details |
|---|
| Returns accepted |
Most purchases from business sellers are protected by the Consumer Contract Regulations 2013 which give you the right to cancel the purchase within 14 days after the day you receive the item. Find out more about your rights as a buyer and exceptions.
Payment details
Payment methods
Popular categories from this shop
Registered as a private seller
Thereby, consumer rights stemming from EU consumer protection law do not apply. eBay buyer protection still applies to most purchases.
Seller Feedback (38,935)
t***o (105)- Feedback left by buyer.
Past 6 months
Verified purchase
The pictured item was not received. I contacted the Seller regarding receipt of a lesser quality Bamboo-handled brush, as I paid double in comparison for the "Unique" brush, in addition to $3.99 shipping. However, this Seller was VERY helpful and generous; tried to locate the correct brush. As an apology, they refunded me, AND gifted me the brush I received. I did give 4 stars related to wrong item description. I would definitely order again from this Seller!!!
o***o (2741)- Feedback left by buyer.
Past 6 months
Verified purchase
Good seller.
Item exactly as described in listing.
Good communication.
Great packing, and fast shipping.
Would buy from again.
a***a (17)- Feedback left by buyer.
Past 6 months
Verified purchase
Prompt and excellent communication. Books were extremely well packaged and exactly as advertised. Delivery was quick. Excellent experience in all categories with this seller. Highly recommend. Thank you
Product ratings and reviews
More to explore:
- Chevy High Performance Magazines,
- Chevy High Performance Monthly Magazines,
- Chevy High Performance Magazines in English,
- Chevy High Performance Monthly Magazines in English,
- Practical Television Magazines,
- Practical Motorist Magazines,
- Practical Electronics Magazines,
- Practical Woodworking Magazines,
- Practical Wireless Magazines,
- Practical Motorist Magazines in English