Virtual and Innovative Quality Management Across the Value Chain : Industry Insights, Case Studies and Best Practices by Marc Helmold (2023, Hardcover)
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About this product
Product Identifiers
PublisherSpringer International Publishing A&G
ISBN-103031300882
ISBN-139783031300882
eBay Product ID (ePID)8059225906
Product Key Features
Book TitleVirtual and Innovative Quality Management Across the Value Chain : Industry Insights, Case Studies and Best Practices
Number of PagesXx, 221 Pages
LanguageEnglish
Publication Year2023
TopicIndustries / General, Economics / General, Production & Operations Management
IllustratorYes
GenreBusiness & Economics
AuthorMarc Helmold
Book SeriesManagement for Professionals Ser.
FormatHardcover
Dimensions
Item Weight18.9 Oz
Item Length9.3 in
Item Width6.1 in
Additional Product Features
Dewey Edition23
Number of Volumes1 vol.
Dewey Decimal658.4013
Table Of Content1. Quality Management (QM).- 2. Integrated Management Systems (IMS).- 3. Extended Reality (XR) in QM.- 4. Total Quality Management (TQM).- 5. History and Evolution in Quality Management (QM).- 6. Quality Management as Part of the Corporate Strategy.- 7. Audits and Quality Management Systems (QMS).- 8. Quality Excellence Models.- 9. Cost of Quality (COQ).- 10. 5S Concept in Quality Management.- 11. Lean Production as Part of QM.- 12. Quality Management on the Supply Side.- 13. Quality Management on the Demand Side.- 14. Leadership in Quality Management.- 15. Transformation and Change Management in QM.- 16. Envoronmental Social Governance (ESG) and Norms as Part of Quality Management.- 17. Negotiations in QM.- 18. Problem-Solving, Process and Idea Creation Tools.- 19. Creativity Tools in QM.- 20. IT based QM.- 21. Future Outlook and Trends in QM.
SynopsisThis book provides professionals and academics with a holistic and practical approach to virtual and innovative quality management (QM) throughout the business value chain. It describes how to manage the value change from the supply side combining all functions of the value chain and contains best practices in performance, particularly in the production, trading, service, and information industries. It explores such topics as integrated management systems (IMS), extended reality, artificial intelligence, and environmental social governance (ESG). Industry examples and case studies are used to reveal the diversity of opportunities for QM methodologies and principles. This book is an ideal guide for professionals and practitioners who wish to incorporate QM concepts to achieve a competitive advantage across all business functions.