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CAP Certified Administrative Professional Exam Study Guide 2018/19 Edition by Ex
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Item specifics
- Condition
- ISBN-13
- 9781985894969
- Book Title
- CAP Certified Administrative Professional Exam Study Guide 2018/1
- ISBN
- 9781985894969
About this product
Product Identifiers
Publisher
CreateSpace
ISBN-10
1985894963
ISBN-13
9781985894969
eBay Product ID (ePID)
2309578010
Product Key Features
Number of Pages
130 Pages
Language
English
Publication Name
Cap Certified Administrative Professional Exam Study Guide 2018/19 Edition
Publication Year
2018
Subject
Study Guides
Features
Large Type
Type
Textbook
Subject Area
Study Aids
Format
Trade Paperback
Dimensions
Item Height
0.3 in
Item Weight
12.3 Oz
Item Length
10 in
Item Width
8 in
Additional Product Features
Intended Audience
Trade
Edition Description
Large Type / large print edition
Synopsis
According to the International Association of Administrative Professionals (IAAP), the CAP exam is offered as a single part exam. This book has topics compatible with the Fall 2018 exam: Organizational Communication Business Writing and Document Production Technology and Information Distribution Office and Records Management Event and Project Management Operational Functions As a CAP candidate, you are expected to know almost EVERYTHING. You do not have to be an expert in everything, but your peers will expect you to have knowledge on almost everything. Keep in mind, the phrase administrative professional is a general title associated with administrative support staff - you need to provide support whenever requested. Support request can come from different sources and may involve different disciplines. Even though you may not always need to provide hands-on help, you do need to know how to properly "redirect" and "allocate" the help requests to the proper places. In fact, administrative professionals are expected to greet and assist company visitors and customers as well as managers, executives and their staff. They serve BOTH as frontline personnel and as backend personnel. They need to be good communicators. They need to adapt to different personalities and work styles of bosses and peers. This product provides extensive and in-depth coverage on a wide variety of business and office management topics to help you prepare for the exam. If you are new to office procedures and administration, use this study guide TOGETHER WITH other sources of information to prepare for the exams. The exams are not difficult provided that you are experienced in office administration., According to the International Association of Administrative Professionals (IAAP), the CAP exam is offered as a single part exam. This book has topics compatible with the Fall 2018 exam:Organizational Communication Business Writing and Document Production Technology and Information Distribution Office and Records Management Event and Project Management Operational FunctionsAs a CAP candidate, you are expected to know almost EVERYTHING. You do not have to be an expert in everything, but your peers will expect you to have knowledge on almost everything. Keep in mind, the phrase administrative professional is a general title associated with administrative support staff - you need to provide support whenever requested. Support request can come from different sources and may involve different disciplines. Even though you may not always need to provide hands-on help, you do need to know how to properly "redirect" and "allocate" the help requests to the proper places. In fact, administrative professionals are expected to greet and assist company visitors and customers as well as managers, executives and their staff. They serve BOTH as frontline personnel and as backend personnel. They need to be good communicators. They need to adapt to different personalities and work styles of bosses and peers. This product provides extensive and in-depth coverage on a wide variety of business and office management topics to help you prepare for the exam. If you are new to office procedures and administration, use this study guide TOGETHER WITH other sources of information to prepare for the exams. The exams are not difficult provided that you are experienced in office administration., This book has been updated in September 2020.According to the International Association of Administrative Professionals (IAAP), the CAP exam is offered as a single part exam covering these topics: Organizational Communications (24%); Business Writing and Document Production (22%); Technology and Information Distribution (16%); Office and Records Management (15%); Event and Project Management (12%) and Operational Functions (11%). As a CAP candidate, you are expected to know almost EVERYTHING. You do not have to be an expert in everything, but your peers will expect you to have knowledge on almost everything. Keep in mind, the phrase administrative professional is a general title associated with administrative support staff - you need to provide support whenever requested. Support request can come from different sources and may involve different disciplines. Even though you may not always need to provide hands-on help, you do need to know how to properly "redirect" and "allocate" the help requests to the proper places. In fact, administrative professionals are expected to greet and assist company visitors and customers as well as managers, executives and their staff. They serve BOTH as frontline personnel and as backend personnel. They need to be good communicators. They need to adapt to different personalities and work styles of bosses and peers. This product provides extensive and in-depth coverage on a wide variety of business and office management topics to help you prepare for the exam. If you are new to office procedures and administration, use this study guide TOGETHER WITH other sources of information to prepare for the exams. The exam is not difficult provided that you are experienced in office administration.
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- r***r (2961)- Feedback left by buyer.Past 6 monthsVerified purchaseBook arrived today, 2 days before deadline given by the seller. Well-packaged & in good condition. Price was very competitive, & the book was accurately listed. Great communication. I appreciate the seller getting back to me when I was having trouble tracking the book's delivery progress. Apparently there were 2 different tracking numbers - one in Canada & the other in the U.S., since it was initially shipped from Canada. Thank you very much for your quick response & helpful information.Rethinking Investing: A Very Short Guide to Very Long-Term Investing by Charles (#396183075510)
- e***_ (15)- Feedback left by buyer.Past 6 monthsVerified purchaseSeller handles a massive inventory so I give them grace on the slow processing and shipping. They were very communicative and prompt with their response when I messaged in asking about it. Book was in good condition as described. Small ding on the page edges which wasn't mentioned, but that's fairly common even at your typical book store. Still a good value and I'd buy from them again.
- 0***i (5)- Feedback left by buyer.Past monthVerified purchaseThe first item arrived with some damage to the inside back cover, but the seller responded immediately, assuring me they’d provide a replacement, and even told me I could keep the original. They were upfront about a short delay, and gave a clear estimated ship date, and followed up right on time once it shipped. The replacement arrived in perfect condition and exactly as described. I really appreciated their transparency and professionalism. Would definitely buy from them again!
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