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Perfect Phrases for Documenting Employee Performance Problems by Anne Bruce
US $5.63
Approximately£4.18
Condition:
Good
A book that has been read, but is in good condition. Minimal damage to the book cover eg. scuff marks, but no holes or tears. If this is a hard cover, the dust jacket may be missing. Binding has minimal wear. The majority of pages are undamaged with some creasing or tearing, and pencil underlining of text, but this is minimal. No highlighting of text, no writing in the margins, and no missing pages. See the seller’s listing for full details and description of any imperfections.
- Buy it nowPerfect Phrases for Documenting Employee Performance Problems by Anne Bruce
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Located in: Sparks, Nevada, United States
Delivery:
Estimated between Fri, 10 Oct and Fri, 17 Oct to 94104
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30 days return. Buyer pays for return postage. If you use an eBay delivery label, it will be deducted from your refund amount.
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eBay item number:403987305005
Item specifics
- Condition
- Publication Date
- 2005-06-08
- Pages
- 144
- ISBN
- 9780071454070
About this product
Product Identifiers
Publisher
Mcgraw-Hill Education
ISBN-10
0071454071
ISBN-13
9780071454070
eBay Product ID (ePID)
45014540
Product Key Features
Book Title
Perfect Phrases for Documenting Employee Performance Problems
Number of Pages
144 Pages
Language
English
Publication Year
2005
Topic
Training, Human Resources & Personnel Management, Motivational, General
Genre
Business & Economics
Format
Trade Paperback
Dimensions
Item Height
0.3 in
Item Weight
4.7 Oz
Item Length
8 in
Item Width
5.1 in
Additional Product Features
Intended Audience
Trade
LCCN
2005-620732
Dewey Edition
22
Dewey Decimal
658.3125014
Synopsis
Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series provides: Ways to enhance customer service in any business Dialogues and scripts to practice interactions with customers or employees--tailorable to any industry or company culture The best answers to a wide range of interview questions Tips for documenting performance issues and conducting face-to-face reviews This quick-reference tool is perfect for managers who need to find effective ways to document performance problems and then be able to offer practical, helpful feedback to those individuals., Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication., Perfect Phrases for Documenting Employee Performance Problems will be an easy access guide to help managers identify performance issues and prepare concise documentation of those problems. This quick-reference tool is perfect for new managers who need to find effective ways to document performance problems and then be able to offer practical, helpful feedback to those individuals. The book covers a wide variety of performance issues including: Communication Skills Punctuality Decision Making Empowerment and Delegation Technical Skill Development People Skills and Relationship-building Coaching Others Customer Care Attitude Handling Personal Problems Creativity and Innovation Meeting Deadlines Leadership Skills Negotiation Skills Appearance Self-esteem and Confidence Efficient Use of Time Problem Solving and Conflict Resolution Teamwork Emotional Intelligence Overall Productivity Loyalty Resistance to Change Project Management Safety Goal Setting Motivation and Morale Building Common Sense and Good Judgment Personal Growth and Development Professional Growth and Intentional Learning
LC Classification Number
HF5549.5.P35
Item description from the seller
Seller business information
About this seller
AlibrisBooks
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Seller Feedback (531,906)
- e***n (390)- Feedback left by buyer.Past 6 monthsVerified purchaseGreat transaction, exactly as described, packed well, and promptly shipped on August 6th. Unfortunately the U.S. Postal Service took 23 calendar days to deliver the book. It was shipped from Pennsylvania, to Atlanta, past Alabama to Texas, enjoyed several days in Texas, then to Minneapolis, Jacksonville, Florida, back to Atlanta, finally to Birmingham, and Huntsville. The seller was very responsive and I decided it was interesting to see if/how the book would arrive. Thanks, Joe
- 0***g (380)- Feedback left by buyer.Past monthVerified purchaseExcellent purchase. Was able to get all three items from the one seller. Seller was able to bundle all three items together into one package. Items as described and arrived in perfect condition. Good communication around shipping and tracking as items delayed and not able to be delivered by original estimate. Thanks to shipping updates I was able to track the items arriving before the extended delivery time. Thank you for making these items available on EBay.
- m***m (2357)- Feedback left by buyer.Past 6 monthsVerified purchaseI’m thrilled with my recent purchase . The website was user-friendly, and the product descriptions were accurate. Customer service was prompt and helpful, answering all my questions. My order arrived quickly, well-packaged, and the product exceeded my expectations in quality. I’m impressed with the attention to detail and the overall experience. I’ll definitely shop here again and highly recommend from this seller to others. Thank you for a fantastic experience!Tobin's Spirit Guide: Official Ghostbusters Edition by Erik Burnham: Used (#404302598631)
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Seller Feedback (531,906)
- e***n (390)- Feedback left by buyer.Past 6 monthsVerified purchaseGreat transaction, exactly as described, packed well, and promptly shipped on August 6th. Unfortunately the U.S. Postal Service took 23 calendar days to deliver the book. It was shipped from Pennsylvania, to Atlanta, past Alabama to Texas, enjoyed several days in Texas, then to Minneapolis, Jacksonville, Florida, back to Atlanta, finally to Birmingham, and Huntsville. The seller was very responsive and I decided it was interesting to see if/how the book would arrive. Thanks, Joe
- 0***g (380)- Feedback left by buyer.Past monthVerified purchaseExcellent purchase. Was able to get all three items from the one seller. Seller was able to bundle all three items together into one package. Items as described and arrived in perfect condition. Good communication around shipping and tracking as items delayed and not able to be delivered by original estimate. Thanks to shipping updates I was able to track the items arriving before the extended delivery time. Thank you for making these items available on EBay.
- m***m (2357)- Feedback left by buyer.Past 6 monthsVerified purchaseI’m thrilled with my recent purchase . The website was user-friendly, and the product descriptions were accurate. Customer service was prompt and helpful, answering all my questions. My order arrived quickly, well-packaged, and the product exceeded my expectations in quality. I’m impressed with the attention to detail and the overall experience. I’ll definitely shop here again and highly recommend from this seller to others. Thank you for a fantastic experience!Tobin's Spirit Guide: Official Ghostbusters Edition by Erik Burnham: Used (#404302598631)